A former Senior Partner and Global Managing Director at the legendary design firm IDEO shows how to design conversations and meetings that are creative and impactful.Conversations are one of the most fundamental means of communicating we have as humans. At their best, conversations are unconstrained, authentic and open—two or more people sharing thoughts and ideas in a way that bridges our individual experiences, achieves a common goal. At their worst, they foster misunderstanding,...

A former Senior Partner and Global Managing Director at the legendary design firm IDEO shows how to design conversations and meetings that are creative and impactful.Conversations are one of the most fundamental means of communicating we have as humans. At their best, conversations are unconstrained, authentic and open—two or more people sharing thoughts and ideas in a way that bridges our individual experiences, achieves a common goal. At their worst, they foster ...

** A New York Times, Wall Street Journal, and USAToday Bestseller **Regardless of what you want to accomplish, from growing your business, creating a great company culture, championing a social cause, or affecting your habits, you can’t do it alone. The people around you define your success (whatever that means for you) and they have the potential to change the course of your life.That’s what You’re Invited is abo...

Are you one of the many people who long to ditch the cubicle and go to work for yourself, on your own terms? What's holding you back? Self-doubt, fear, technology challenges, the feeling that there are already too many other people doing what you want to do? It's time to face those things head-on and transform your passion into a thriving business. Why? Because your message matters.In this uplifting and practical book, blogger, speaker, and business coach Jonathan Milligan...

Axiom Award Bronze Medalist for LeadershipExecutive coaches and #1 bestselling authors of All In and The Carrot Principle offer insight and advice in this practical eight-step guide both managers and employees can use to reduce work anxiety in the office and at home.Have you ever dreaded Sunday night, got a pit in your stomach on the way to work, or had your heartbeat speed up at the sound of your boss’s voice? If so, you ...

Drawing on advice from the world’s leading experts on conflict and communication—from relationship scientists to hostage negotiators to diplomats—Ian Leslie, a columnist for the New Statesman, shows us how to transform the heat of conflict, disagreement and argument into the light of insight, creativity and connection, in a book with vital lessons for the home, workplace, and public arena.For most people, conflict triggers a fight or flight response. Disag...

A leadership and learning expert shows you how to change your behavior, develop soft skills, and achieve personal and professional growth through a series of small experiments she calls “Flexing.”A personnel shift at your organization puts you into a leadership role you don't feel prepared for.Your boss tells you that you seem aloof and unapproachable in client meetings.You need to win the support of the members of a local community group for a proj...

A stimulating, thought-provoking book that lets you know how to break free of negative behavior, take control of office politics, and prevent difficult, repetitive, and avoidable situations. Reardon—a frequent HuffingtonPost contributor and professor at the Marshall School of Business—arms readers with the tools they need to take control of conversations in the workplace. Comebacks at Work combines the best qualities of Deborah Tannen's Talking from 9 to 5, Kerry Patterson's C...

The #1 international bestselling author of The Gray Rhino offers a bold new framework for understanding risk in and how we can re-examine and re-shape our relationship with uncertainty to live more productive and successful lives.What drives a sixty-four-year-old woman to hurl herself over Niagara Falls in a barrel? Why do young journalists risk their lives to tell the stories of strangers? Why do some people wait until the last minute to get to the airport while others get there m...

The transformative mind-model for performing under stress and making pressure your advantageUsed by the planet’s top performersIn Performance Under Pressure, forensic psychiatrist Dr Ceri Evans gives you the tools to take control of the moment.Beat doubt, worry, regret and burnout with simple mind techniques and discover the secret of how to be ‘comfortable being uncomfortable’.No one is immune to pressure. We all f...

We live in a world that’s very different from the one in which Emily Post came of age. Many of us who are nice (but, who also sometimes say "f*ck") are frequently at a loss for guidelines about how to be a good person who deals effectively with the onslaught of rudeness we all encounter. To lead us through this this miasma of modern manners, syndicated columnist Amy Alkon—The Advice Goddess—gives us a new set of manners for our 21st century lives. In chapters titled "The Telephone," "The I...

The must-read guide to getting your child back on trackYou know your child is bright. Until recently, school was fine—easy, even. Yet suddenly, your son or daughter is struggling academically and emotionally. Falling grades, scattered work, assignments unfinished or not turned in, outbursts and upheaval … what is going on?And how can you help?The truth is that many smart students reach a point where they feel overwhelmed and stressed out. As their grades drop, so doe...