Winner of the Shingo Prize for Excellence in Quality Improvement-From the Shingo judges:This work has an extremely widespread application as the tools, techniques, and methods described are at a level that achieves the goals of Lean and operational excellence without tying them down to a specific industry or work stream. The book provides practical knowledge for lean champions, managers, and executives driving toward operational excellence enterprise-wide. ...

Based on the author's years of experience working with Toyota’s master teachers and with companies in the midst of great change, this book follows the story established in the Shingo Prize-winning book, Andy & Me: Crisis & Transformation on the Lean Journey.In a cool and readable style, Andy & Me and the Hospital: Further Adventures on the Lean Journey follows Tom Pappas's relationship with Andy Saito, a reclusive retired Toyota guru. Tom and Andy are pulle...

Our world has changed, probably for good. Until now, the shift from brick-and-mortar to the smartphone has been about service, cost, and convenience. Now, it's also a matter of public health. How do we win this uncertain new game? How do we prosper in a digital world?In a cool, readable style Harnessing Digital Disruption: How Companies Win with Design Thinking, Agile, and Lean Startup tells the story of a major multi-national organization facing digital disruption and loo...

Based on the author's years of experience working with Toyota’s master teachers and with companies in the midst of great change, this audiobook follows the story established in the Shingo Prize-winning book, Andy & Me: Crisis & Transformation on the Lean Journey.In a cool and readable style, Andy & Me and the Hospital: Further Adventures on the Lean Journey follows Tom Pappas's relationship with Andy Saito, a reclusive retired Toyota guru. Tom and Andy are pulled into a major New Y...

Second Edition of a Shingo Prize WinnerBased on the author's personal experience with Toyota’s master teachers and with companies in the midst of great change, Andy & Me: Crisis & Transformation on the Lean Journey, now in its second edition, is a business novel set in a failing New Jersey auto plant focusing on the tribulations of Tom Pappas, the plant manager. The situations, characters, and plant politics will ring true with many listeners....

Following in the tradition of its Shingo Prize-winning predecessors, Lean Production Simplified, Third Edition gives a clear overview of the structure and tools of the Lean production system. Written for the practitioner by a practitioner, it delivers a comprehensive insider's view of Lean management.The author helps readers grasp the system as a whole, as well as the factors that animate it, by organizing the book around an image of a house of Lean production. Illustrating the eig...

A business novel about using the Lean quality improvement method to turnaround a failing company. It is the sequel to the author's successful business novel, Andy downstream into distribution and sales. Thus, we will transform our entire enterprise. At CMM union members will get their jobs back, but there will only be two job classifications: production and maintenance team member. Team members will be involved in continuous improvement work. The union and management will work together und...

The explosive conclusion to Veronica Roth's #1 New York Times bestselling Divergent series of books reveals the secrets of the dystopian world that captivated millions of readers and film fans in Divergent and Insurgent**.**One choice will define you. What if your whole world was a lie? What if a single revelation—like a single choice—changed everything? ...

One choice can destroy you. Veronica Roth's second #1 New York Times bestseller continues the dystopian thrill ride that began in Divergent.A hit with both teen and adult readers, Insurgent is the action-packed, emotional adventure that inspired the major motion picture starring Shailene Woodley, Theo James, Ansel Elgort, and Octavia Spencer.As war surges in the factions of dystopian Chicago all around he...

This Special Edition of The Hunger Games includes the most extensive interview Suzanne Collins has given since the publication of The Hunger Games; an absorbing behind-the-scenes look at the creation of the series; and an engaging archival conversation between Suzanne Collins and YA legend Walter Dean Myers on writing about war. The Special Edition answers many questions fans have had over the years, and gives great insight into the creation of this era-defining work....

'Seek and ye shall find.'With these words echoing in his head, eminent Harvard symbologist Robert Langdon awakes in a hospital bed with no recollection of where he is or how he got there. Nor can he explain the origin of the macabre object that is found hidden in his belongings.A threat to his life will propel him and a young doctor, Sienna Brooks, into a breakneck chase across the city of Florence. Only Langdon's knowledge of hidden passageways and ancient secrets...

THE RUNAWAY GLOBAL BESTSELLER'Gripping, enthralling - a top-notch thriller and a compulsive read.' SJ Watson, bestselling author of BEFORE I GO TO SLEEPRachel catches the same commuter train every morning. She knows it will wait at the same signal each time, overlooking a row of back gardens. She's even started to feel like she knows the people who live in one of the houses. 'Jess and Jason', she calls them. Their life - as...