The fundamental goal of any business is to be different—to be better than those with whom it is competing. Every company should be on a journey to be the preferred provider of products or services to its markets by offering a great customer/client experience. A preferred provider is the company that customers and clients preferentially want to do business with, and often can charge a premium for what they provide.The fundamental goal of any ind...

For too long, I hovered in the past. Shadows and Echoes became that opportunity, by pushing my hippocampal button, to re-live past experiences and re-capture the people who influenced me the most. It was time for new insights; for finding answers to the over-arching question: Why I am what I am.Looking at ones life when in his mid-fifties I believe, is not unusual, especially when there exists a moderate degree of dissatisfaction. Though for most, the past is probably only a segmen...

Budd Schulberg's Academy Award–winning screenplay, updated as a stage drama for modern audiencesFirst performed in 1988 and again on Broadway in 1995, Budd Schulberg and Stan Silverman's stage version of On the Waterfront may represent the purest incarnation of his classic story. Produced forty years after the movie swept the Academy Awards, the subtly modernized stage play was a call to arms for a new generation. With this rendition, Schulberg and Silverma...