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Catherine Devrye が語った本

1 ～ 6（6 件） 件の検索結果
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  • Japan:An A-Z Guide

    − Catherine DeVrye ...
    Japan-An A-Z Guide is your handy guide to living, working and traveling in Japan-or doing business with the Japanese. The book will gently guide you through all aspects of Japanese life-from catching bullet trains and office etiquette to eating sushi and karaoke singingWritten by one-time Australian Executive Woman of the Year, the author draws on her own experience-with a practical and personal ... もっと見る

    650 円

  • The Customer Service Zoo:Create Customers for Life and a Life for Yourself

    − Catherine DeVrye ...
    If you’ve ever thought that you’re the only one who truly cares about service and you’re not sure how to maintain momentum in your organization, ‘The Customer Service Zoo’ may be just what you need to look at things with a fresh perspective.It’s an easy to read parable with a light hearted approach to the perennial challenges of customer service; told with the charm and experience of Australia’s ... もっと見る

    458 円

  • Hope as my Compass: a memoir

    − Catherine DeVrye ...
    ‘Hope as My Compass’ is a best-selling memoir set in Canada and Australia...a stranger than fiction, true life story nominated for the National Biography Prize- first published by Random House Australia as ‘Who Says I Can’t’ and then McArthur Press in Canada as ‘Serendipity Road’On the cover, Bryce Courtenay says: ‘story of hope and perseverance-when’s the movie?’Starting life in an orphanage in ... もっと見る

    1,528 円

  • Fifty Shades of Great Customer Service

    − Catherine DeVrye ...
    Let’s face it…customer service isn’t sexiest subject and Catherine DeVrye, author of the #1 best seller ‘Good Service is Good Business’, admits her latest title may be regarded as flippant, politically incorrect or potentially dent her reputation as a respectable business author. However, she’s willing to take that risk in order to share her passion for customer service with the widest possible ... もっと見る

    458 円

  • Good Service is Good Business-7 Simple Strategies for Success

    − Catherine DeVrye ...
    NEW 4th EDITION!Boost your bottom line and staff morale with these practical and simple to implement ideas.After the initial success of the #1 best-seller in Australia and Taiwan; here’s the new 4th edition of Good Service is Good Business. First published by Prentice Hall/Pearson as part of the Australian Institute of Management series, Catherine DeVrye’s wisdom has stood the test of time. She ... もっと見る

    1,600 円

  • Paperclips Don't Grow On Trees

    − Catherine DeVrye ...
    The 7 most expensive words in any organisation are...'We have always done it that way.' Running a business is tough in the best of times but when things do go well, it's easy to be complacent. Few business owners and leaders are complacent today, however. After decades of growth and prosperity, the 'GFC' has been a wake-up call for many, and a reminder that good and prudent financial business ... もっと見る

    1,614 円