Still have questions? We’ve got answers!
Check out our FAQ.
Frequently asked questions
Everything you wanted to know about Kobo Arc
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Can I upgrade my Kobo Vox to the Kobo Arc?
Unfortunately, the breakthrough Tapestries user experience and Discovery technology are highly integrated into the Kobo Arc hardware and software. However, we are committed to supporting the Kobo Vox and will be delivering many new feature enhancements over the coming year.
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What is Google Now?
With the launch of Android 4.1 (Jelly Bean) Google introduced Google Now. It’s an exclusive service that delivers information, updates, and reminders to you based on your interests and needs. Google Now can plan your drive to work around heavy traffic or fill you in on local restaurants. It’s the perfect complement to Tapestries: putting everything you need, all in one place.
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Why should I buy a Kobo Arc tablet?
Kobo Arc is designed to simplify your life by bringing the content you love to the surface. It gives you a custom user experience that offers unmatched freedom to personalize and organize your content into visually dynamic themes. Enjoy eBooks, magazines, music, and movies on a brilliant HD screen optimized for all reading conditions. Kobo Arc also has a built-in discovery feature that actively finds new content connected to your evolving interests. You won’t need to spend time searching for that next great read or new song, as discovery does the work for you and brings it right to your fingertips.
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Which languages does Kobo Arc support?
Kobo Arc is a truly international Tablet. At first launch, Kobo Arc will be available in English, French, German, Spanish, Dutch, Italian, and Portuguese. Plus, we’re going to be launching more language support shortly, so stay tuned!
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Can I use my existing Kobo account with my new Kobo Arc?
Absolutely! If you are already a Kobo user, simply use your account to sign into your new device, access your library, buy new eBooks, and earn awards on Reading Life.
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I find reading on screens super annoying, so why would I like the Kobo Arc? What makes it better?
Forget everything you ever thought about reading on a screen. The Kobo Arc experience has the advantage of crisp, sharp fonts that you can adjust to suit your reading needs — and they are displayed in over 16 million vibrant colours. Adjust brightness and nighttime reading mode to make reading more comfortable in low light. Plus, no print book comes with a built-in dictionary, highlighter, or Kobo Pulse — the Internet’s largest digital book club where you can share your insights with other readers right within the pages. It’s the reading experience you already know and love with the added benefits of quick taps to turn pages, annotations, and social network integration.
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What’s the battery life like for the Kobo Arc battery?
The Kobo Arc battery will last for 10 hours of continuous reading or 2 weeks on standby.
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How many eBooks can the Kobo Arc hold?
Out of the box, the 16 GB Kobo Arc comes with the storage capacity for up to 12,600 eBooks.* Not enough for you? No problem! Kobo Arc is also available in 32 GB and 64 GB. If you run out of space, simply delete the eBooks. Don’t worry, though! Thanks to Kobo Everywhere, your eBooks are stored safely in the cloud so you can add them back later if you want!
*These calculations are based on the assumption that 1 ePub = 1 MB, 1 song = 7.68 MB, 1 movie = 614 MB.
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How many songs, movies, or apps can the Kobo Arc hold?
Out of the box with the 16 GB model, the Kobo Arc has the storage capacity for approximately 1,800 songs. If you prefer to watch movies, that’s the equivalent of about 20 movies on the go.
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How do I buy eBooks? How much do eBooks cost?
Like any bricks-and-mortar bookstore, browsing and buying eBooks is simple. The Kobo eBookstore gives you access to over 5 million eBooks, including new releases, bestsellers, newspapers, and magazines. All eBooks are organized into easy to browse categories and are competitively priced with print books. Once you’ve found the eBook you want, click buy, and after the payment has been processed, the eBook will be downloaded to your library. It can be accessed from your Kobo Arc, Kobo eReader, or any of our Kobo eReading apps!
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Aren’t eReaders better for reading? Why should I choose the Kobo Arc over an eReader?
It all depends on what you’re looking for. Are you a reader with passion? Do you want to surf the web, stream music, and movies or read a digital magazine? Then you’ll love Kobo Arc. From music, movies, web, games and apps to full-colour books and literary marvels, Kobo Arc can do it all!
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What about daytime reading?
Kobo Arc is perfect for reading both day and night! Using bright IPS screen technology, Kobo Arc is great for reading outdoors. Adjust the brightness or switch to night vision with a simple tap. With the HD display, text is so sharp that it reads better than print on paper.
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Are there any accessories that can help protect my Kobo Arc?
There sure are! Not only does our range of accessories protect your Kobo Arc, but they’re pretty stylish and functional, too. Express yourself with a choice of interchangeable Kobo SnapBacks and a full range of incredible accessories.
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What apps are pre-loaded on Kobo Arc?
As soon as you start up your Kobo Arc you’ll be able to sign into Facebook, Twitter, and Skype. Stream music from Rdio and access your magazines and newspapers through Zinio. You’ll have access to Google apps: Google Play, Gmail, YouTube, Maps, StreetView, Calendar, Contacts, Google+, and Google Chat. Press Display, Merriam Webster Dictionary, and Readability will also be immediately available.
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If I buy my Kobo Arc in one country, can I use it anywhere in the world?
Of course! That’s the meaning of Read Freely. You see, at Kobo, we believe that your books are your books. No matter where you go, you’ll always have full access to your library. Want to buy more eBooks while travelling? Just connect to any Wi Fi hotspot and you’ll gain access to the local Kobo eBookstore. The only thing to really keep in mind is that if your Kobo Arc runs out of juice, you’ll need an adaptor to plug it in if you’re in a country that uses different power cords.
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How do I side load content to my Kobo Arc?
Sideloading is simple, but works differently depending on what kind of computer you use. If you’re a Mac, all you have to do is download and install Android File Transer software from www.android.com/filetransfer. Just follow the instructions and you’re good to go. If you’re a PC users, you won’t need any extra software. Simply connect your Kobo Arc to your computer with a USB cable, and transfer your open eBooks, music, movies, and files onto your Kobo Arc and back again.
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