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Audiolibros de Atención al Cliente

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  • Audiolibro

    This is Marketing

    You Can’t Be Seen Until You Learn To See

    de Seth Godin ...
    Narrado por Seth Godin ...

    Completo

    7 hora 2 minutos

    Brought to you by Penguin.*Narrated by Seth Godin***#1 Wall Street Journal Bestseller & Instant New York Times BestsellerA game-changing approach to marketing, sales, and advertising.**For the first time Seth Godin offers the core of his marketing wisdom in one compact, accessible, timeless package. This is Marketing shows you how to do work you're proud of, whether you're a tech startup f... ... Leer más

    $279 MXN

  • Audiolibro

    The Psychology of Selling

    Increase Your Sales Faster and Easier Than You Ever Thought Possible

    de Brian Tracy ...
    Narrado por Brian Tracy ...

    Completo

    6 hora 18 minutos

    Brian Tracy, one of the top professional speakers and sales trainers in the world today, found that his most important breakthrough in selling was the discovery that it is the "Psychology of Selling" that is more important than the techniques and methods of selling.Tracy's classic audio program, The Psychology of Selling, is the best-selling sales training program in history and is now available ... Leer más

    $449 MXN

  • Audiolibro

    Fish!

    A Remarkable Way to Boost Morale and Improve Results

    de John Christensen, Harry Paul, Ken Blanchard, Stephen C. Lundin, PhD ...
    Narrado por Kathleen McInerney ...

    Completo

    2 hora 23 minutos

    Over 5 Million Copies Sold! Imagine a workplace where everyone chooses to bring energy, passion, and a positive attitude to the job every day.A powerful parable that will help you see your life and work in a new way.It's a rainy day in Seattle, and on the third floor of First Guarantee Financial, people have stopped believing they can make a difference. To new manager Mary Jane Ramirez, the ... Leer más

    $275 MXN

  • Audiolibro

    The JOLT Effect

    How High Performers Overcome Customer Indecision

    de Matthew Dixon, Ted McKenna ...
    Narrado por Matthew Dixon, Ted McKenna ...

    Completo

    5 hora 47 minutos

    From the bestselling co-author of The Challenger Sale, a paradigm-shattering approach to overcoming customer indecision and closing more salesIn sales, the worst thing you can hear from a customer isn’t “no.” It’s “I need to think about it.” When this happens, deeply entrenched business advice says to double down on your efforts to sell a buyer on all the ways they might win by choosing you and ... Leer más

    $303 MXN

  • Audiolibro

    The Trusted Advisor

    20th Anniversary Edition

    de David H. Maister, Robert M. Galford, Charles H. Green ...
    Narrado por BJ Harrison ...

    Completo

    10 hora 38 minutos

    In today's fast-paced networked economy, professionals must work harder than ever to maintain and improve their business skills and knowledge. But technical mastery of one's discipline is not enough, assert professional advisors David H. Maister, Charles H. Green, and Robert M. Galford. The key to professional success, they argue, is the ability to earn the trust and confidence of clients.In this ... Leer más

    $346 MXN

  • Audiolibro

    Never Lose a Customer Again

    Turn Any Sale into Lifelong Loyalty in 100 Days

    de Joey Coleman ...
    Narrado por Joey Coleman ...

    Completo

    9 hora 28 minutos

    Award-winning speaker and business consultant Joey Coleman teaches audiences and companies all over the world how to turn a one-time purchaser into a lifelong customer.Coleman's theory of building customer loyalty isn't about focusing on marketing or closing the sale: It's about the First 100 Days® after the sale and the interactions the customer experiences.While new customers experience joy, ... Leer más

    $346 MXN

  • Audiolibro

    33 ways to learn more about your customers

    de Claire Clark ...
    Narrado por Claire Clark ...

    Completo

    22 minutos

    33 things you can do right now to connect with customers and grow your business is a practical, no-fuss guide for small business owners who want to better understand their customers. With 33 simple ideas — from asking better questions and learning from reviews, to using website data and AI carefully — this book helps you listen more closely, spot what customers really need, and make small changes ... Leer más

    $69 MXN o gratis con Kobo Plus

  • Audiolibro

    Kadotettu asiakas

    de Katiye Vuorela, Markko Taina ...
    Narrado por Maria Jyrkäs ...

    Completo

    4 hora 56 minutos

    Asiakas ei ole itsestäänselvyys. Hänet on nähtävä ja häntä on ymmärrettävä.Innostava teos asiakkaan ympärille rakentuvasta tulevaisuudesta. Kuinka tarjota asiakkaalle yhtä hyvää kuin itselleen toivoisi? Elämänmakuisia kertomuksia yritysten valinnoista.Kirjassa ääneen pääsevät kokeneet yrittäjät ja yritysjohtajat, ja heidän tarinansa auttavat uskomaan, että myös me suomalaiset voimme olla luomassa ... Leer más

    $304 MXN

  • Audiolibro

    Отчаянные аккаунт-менеджеры: Как работать с клиентами без стресса и проблем. Настольная книга аккаунт-менеджера, менеджера проектов и фрилансера (краткое изложение)

    de Борис Шпирт ...
    Narrado por Николай Блинов ...

    Completo

    21 minutos

    Правильные отношения с клиентом — залог долгосрочного сотрудничества и успешных продаж. Создать их бывает непросто, а сохранить и укрепить — еще сложнее. Что нужно делать, чтобы даже самый «сложный» заказчик остался доволен? Как работать с клиентами-манипуляторами? Как правильно говорить клиенту «нет» и не допускать конфликтов? Как быть гибким, но не «прогибаться»? На все эти вопросы найдутся ... Leer más

    $49 MXN o gratis con Kobo Plus

  • Audiolibro

    Взлом роста: Как ускорить развитие продукта и масштабировать бизнес (краткое изложение)

    de Денис Мартынцев ...
    Narrado por Николай Блинов ...

    Completo

    17 minutos

    Для молодой интернет-компании стремительный рост — не блажь, а вопрос выживания. Если в первые месяцы она не показывает существенных результатов, инвесторы теряют к ней интерес и прекращают финансирование. Пока маркетолог, использующий традиционные методы, будет исследовать рынок и разрабатывать стратегию, у компании могут закончиться деньги, а новых никто не даст, потому что все это время она не ... Leer más

    $49 MXN o gratis con Kobo Plus

  • Audiolibro

    El cliente sale de viaje

    de Raquel Serradilla y José M.Sánchez Guitián, Raquel Serradilla y José M.Sánchez Guitián ...
    Narrado por Carmen Huete ...

    Completo

    7 hora 51 minutos

    Cliente es el que paga por algo, y el significado de este término apenas ha tenido revisión desde la Antigua Roma. La mezcla de conceptos como usuario, consumidor, comprador, paciente, público, fiel o continuo lo hacen más complejo. Pero con la llegada de la Inteligencia Artificial van a cambiar todos los paradigmas de las relaciones empresa y cliente. Este libro es una reflexión que coloca al ... Leer más

    $229 MXN

  • Audiolibro

    The Customer Rules

    The 39 Essential Rules for Delivering Sensational Service

    de Lee Cockerell ...
    Narrado por Lee Cockerell ...

    Completo

    3 hora 59 minutos

    The former Executive Vice President of Walt Disney World shares indispensible Rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence.Lee Cockerell knows that success in business--any business--depends upon winning and keeping customers. In 39 digestible, bite-sized chapters, Lee shares everything he has learned in his 40+ year career in the hospitality ... Leer más

    $259 MXN

  • Audiolibro

    Оставь свой след. Как построить компанию, которая меняет мир к лучшему (краткое изложение)

    de Блейк Майкоски ...
    Narrado por Николай Блинов ...

    Completo

    16 minutos

    Эта история о компании с нестандартным подходом к бизнесу. Она началась в 2006 году с отпуска Блейка Майкоски в Аргентине. Увидев крайнюю степень бедности, в которой живут дети этой страны, не имея даже пары обуви, Блейк решил, что делом его жизни станет помощь таким нуждающимся. Однако это должна была быть не благотворительность с нерегулярными пожертвованиями, а именно прибыльный бизнес, ... Leer más

    $49 MXN o gratis con Kobo Plus

  • Audiolibro

    Rehumanize Your Business

    How Personal Videos Accelerate Sales and Improve Customer Experience

    de Ethan Beute, Stephen Pacinelli ...
    Narrado por Ethan Beute, Stephen Pacinelli ...

    Completo

    6 hora 26 minutos

    Every day, most working professionals entrust their most important messages to a form of communication that doesn't build trust, provide differentiation, or communicate clearly enough. It's easy to point to the sheer volume of emails, text messages, voicemails, and even social messaging as the problem that reduces our reply rates and diminishes our effectiveness. But the faceless nature of that ... Leer más

    $346 MXN

  • Audiolibro

    Network Marketing is Dead, Long Live Network Marketing

    de Praveen Kumar & Prashant Kumar ...
    Narrado por Millian Quinteros ...

    Completo

    1 horas 11 minutos

    If you are struggling and making no headway in your network marketing business, then you are probably trying to build a network organization the old fashioned way. The traditional way of building a network marketing organization is dead. It is a waste of time, effort and money.This audiobook will show you the right way to build your network marketing business with the help of new technologies. You ... Leer más

    $200 MXN o gratis con Kobo Plus

  • Audiolibro

    Sell Experience, Not Just Education Online

    Transformation Over Information For Greater Impact

    de Ahmed Musa ...
    Narrado por Digital Voice Archie G ...

    Completo

    4 hora 20 minutos

    This audiobook is narrated by a digital voice.Information is everywhere. But transformation? That’s where the real money lives.Sell Experience, Not Just Education Online flips the script on how you build and sell online offers. It’s not about dumping facts—it’s about delivering life-changing experiences your audience craves.This book is for creators, coaches, and educators who want to move beyond ... Leer más

    $138 MXN o gratis con Kobo Plus

  • Audiolibro

    Golf Course Millionaire, The

    How To Turn Relationships Into Big Business Through Golf

    de Robin Ricther ...
    Narrado por Robin Richter ...

    Completo

    3 hora 47 minutos

    When properly applied, golf has the amazing power to introduce you to interesting and influential people; to establish lasting relationships with movers and shakers; and to help you reach your full potential in your career and in your social circles. In short, golf has the incredible power to improve your life! Robin Richter, former golf pro, has been playing golf for over four decades. She has ... Leer más

    $137 MXN o gratis con Kobo Plus

  • Audiolibro

    Would You Do That to Your Mother?

    The "Make Mom Proud" Standard for How to Treat Your Customers

    de Jeanne Bliss ...
    Narrado por Jeanne Bliss ...

    Completo

    6 hora 10 minutos

    How would your company act if every customer were your mom?How do we cut through the rigmarole of business to give customers the treatment they desire, and employees the ability to deliver it? Customer experience expert Jeanne Bliss recommends making business personal to get the traction you need by focusing on one deceptively simple question: "Would you do that to your mother?"Picture your mom ... Leer más

    $259 MXN

  • Audiolibro

    Corner Grocery Store Principles

    Seven Family Business Principles That Will Create Customers For Life

    de Joe Mangiaracina ...
    Narrado por Don Dorsey ...

    Completo

    1 horas 27 minutos

    Step through the bell-clad door of memory lane into a time-honored corner grocery store where the scent of fresh produce and genuine customer care lingered. "Corner Grocery Store Principles" is a treasure chest of timeless wisdom, woven from family legacy and entrepreneurial spirit that powered the quintessential family-owned business.In this inspiring journey, the author shares principles from ... Leer más

    $172 MXN o gratis con Kobo Plus

  • Audiolibro

    Speak From Your Heart

    The Why and How of public speaking

    de Monte Reid ...
    Narrado por Monte Reid ...

    Completo

    3 hora 38 minutos

    Monte Reid brings us a great book that should be on everybody’s bookshelf who has a desire to be a better communicator. Not simply a public speaking handbook but a book about becoming excellent communicators, excellent leaders, quality people. This book gives away an important “secret.” Effective speaking is really about building relationships through communication. The title reveals his ... Leer más

    $151 MXN o gratis con Kobo Plus

  • Audiolibro

    Uncommon Service

    How to Win by Putting Customers at the Core of Your Business

    de Frances Frei, Anne Morriss ...
    Narrado por Eliza Foss ...

    Completo

    6 hora 52 minutos

    Most companies treat service as a low-priority business operation, keeping it out of the spotlight until a customer complains. Then service gets to make a brief appearance—for as long as it takes to calm the customer down and fix whatever foul-up jeopardized the relationship. In Uncommon Service, Frances Frei and Anne Morriss show how, in a volatile economy where the old rules of strategic ... Leer más

    $363 MXN o gratis con Kobo Plus

  • Audiolibro

    The Power of Posiitve Selling

    de Dan Strutzel, Traci Shoblom ...
    Narrado por Jared Zak ...

    Completo

    4 hora 23 minutos

    Good sales relationships don’t just happen. They must be nurtured and developed. From ancient trade routes to modern Internet platforms sales is one of the world’s oldest professions.. Throughout the ages, there have been as many ways to sell as there are customers who want to buy. But whether you’re a novice or seasoned sales person, no matter what your product or service there is one truth that ... Leer más

    $519 MXN o gratis con Kobo Plus

  • Audiolibro

    The Storyteller’s Advantage

    How Powerful Narratives Make Businesses Thrive

    de Christina Farr ...
    Narrado por Florence Howard ...

    Completo

    8 hora 26 minutos

    Brought to you by Penguin.For decades, the business world has been content with leaders who drive profits and make strategic decisions. But in today's ultracompetitive world, that is simply not enough. The ability to tell a compelling story about your product or service is no longer just a competitive advantage--it's a requirement.In The Storyteller's Advantage, investor, startup advisor, and ... Leer más

    $325 MXN

  • Audiolibro

    In Home Sales

    How To Master One Call Close at The Kitchen Table

    de Shai Ades ...
    Narrado por Shai Ades ...

    Completo

    3 hora

    #1 AMAZON BESTSELLER“In-home sales: how to master one-call close at the kitchen table" by Shai Ades provides a deep dive into the techniques and strategies essential for mastering the art of one-call close in the home improvement industry. With over 15 years of hands-on experience, Shai offers a comprehensive guide for sales professionals looking to enhance their skills and dramatically increase ... Leer más

    $150 MXN o gratis con Kobo Plus