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Audiolibros de Atención al Cliente

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Mostrando 1 - 24 de 481 resultados
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  • Audiolibro

    The Psychology of Selling

    Increase Your Sales Faster and Easier Than You Ever Thought Possible

    de Brian Tracy ...
    Narrado por Brian Tracy ...

    Completo

    6 hora 18 minutos

    Brian Tracy, one of the top professional speakers and sales trainers in the world today, found that his most important breakthrough in selling was the discovery that it is the "Psychology of Selling" that is more important than the techniques and methods of selling.Tracy's classic audio program, The Psychology of Selling, is the best-selling sales training program in history and is now available ... Leer más

    Antes $449 MXN Ahora $363 MXN o gratis con Kobo Plus

  • Audiolibro

    Just Listen

    Discover the Secret to Getting Through to Absolutely Anyone

    de Mark Goulston ...
    Narrado por Arthur Morey ...

    Completo

    7 hora 53 minutos

    Getting through to someone is a critical, fine art. Whether you are dealing with a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades and get your message thoroughly communicated and registered.Drawing on his experience as a psychiatrist, business consultant, and coach, author Mark Goulston combines his ... Leer más

    $467 MXN

  • Audiolibro

    The Trusted Advisor

    20th Anniversary Edition

    de David H. Maister, Robert M. Galford, Charles H. Green ...
    Narrado por BJ Harrison ...

    Completo

    10 hora 38 minutos

    In today's fast-paced networked economy, professionals must work harder than ever to maintain and improve their business skills and knowledge. But technical mastery of one's discipline is not enough, assert professional advisors David H. Maister, Charles H. Green, and Robert M. Galford. The key to professional success, they argue, is the ability to earn the trust and confidence of clients.In this ... Leer más

    $449 MXN o gratis con Kobo Plus

  • Audiolibro

    The JOLT Effect

    How High Performers Overcome Customer Indecision

    de Matthew Dixon, Ted McKenna ...
    Narrado por Matthew Dixon, Ted McKenna ...

    Completo

    5 hora 47 minutos

    From the bestselling co-author of The Challenger Sale, a paradigm-shattering approach to overcoming customer indecision and closing more salesIn sales, the worst thing you can hear from a customer isn’t “no.” It’s “I need to think about it.” When this happens, deeply entrenched business advice says to double down on your efforts to sell a buyer on all the ways they might win by choosing you and ... Leer más

    $303 MXN

  • Audiolibro

    Customer Experience Management: A Practical Playbook to Design, Measure, and Scale Remarkable Journeys That Keep Customers for Life

    de Michael Harrington ...
    Narrado por Michael Harrington ...

    Completo

    2 hora 10 minutos

    Transform chaotic customer interactions into a predictable growth engine with this definitive business leadership guide. Perfect for your morning commute, this pragmatic blueprint equips frustrated executives to finally replace empty marketing slogans with disciplined, measurable execution.Whether you are fighting silos in a sprawling corporate setting or launching a digital storefront, you need a ... Leer más

    $173 MXN o gratis con Kobo Plus

  • Audiolibro

    Customer Obsessed

    A Whole Company Approach to Delivering Exceptional Customer Experiences

    de Eric Berridge ...
    Narrado por Tim Andres Pabon ...

    Completo

    7 hora 13 minutos

    GET AHEAD OF THE CUSTOMER EXPERIENCE CURVECompanies who define success through business outcomes and put customers at the center of their business realize sustainable, continuous growth. Customer experience is a key driver of technical innovation and business success—Customer Obsessed teaches companies how to leverage it across all levels of their organizations to sustain competitive advantage in ... Leer más

    Antes $518 MXN Ahora $363 MXN o gratis con Kobo Plus

  • Audiolibro

    Customer Experience Unearthed

    A Deep Dive into Real-Life Stories from the CX Therapy

    de Julien Rio ...
    Narrado por Digital Voice Melissa G ...

    Completo

    5 hora 28 minutos

    This audiobook is narrated by a digital voice.Have you ever paused to consider the Customer Experience from the consumer's viewpoint? It's easy to forget, while ensconced in professional roles, that we are also everyday customers navigating an array of experiences—both delightful and disheartening. This book invites you on a revelatory journey, seeing the world through the eyes of genuine ... Leer más

    $259 MXN o gratis con Kobo Plus

  • Audiolibro

    Brand Loyalty Playbook, The

    Creating Raving Fans for Your Business

    de Ajah Excel ...
    Narrado por Digital Voice Archie G ...

    Completo

    2 hora 37 minutos

    This audiobook is narrated by a digital voice.The Brand Loyalty Playbook: Creating Raving Fans for Your Business is your definitive guide to building a customer base that doesn’t just buy from you—they become your biggest supporters, advocates, and loyal fans. In an era where competition is fierce and customer options are endless, true brand loyalty can set you apart and drive sustainable business ... Leer más

    $138 MXN o gratis con Kobo Plus

  • Audiolibro

    The Customer Success Professional's Handbook

    How to Thrive in One of the World’s Fastest Growing Careers - While Driving Growth For Your Company

    de Ashvin Vaidyanathan, Ruben Rabago ...
    Narrado por Daniel Henning ...

    Completo

    7 hora 22 minutos

    The Customer Success Manager has become a critical asset to organizations across the business landscape. As the subscription model has spread from the cloud and SaaS to more sectors of the economy, that pivotal role will only grow in importance. That's because if you want to compete and thrive in this new environment, you need to put the customer at the center of your strategy. You need to ... Leer más

    $363 MXN o gratis con Kobo Plus

  • Audiolibro

    Sales Negotiation Mastery: Increase Revenue Without Selling Harder

    de Kevin Hartley ...
    Narrado por Kevin Hartley ...

    Completo

    1 horas 42 minutos

    Close high-stakes B2B sales and protect your pricing margins without resorting to aggressive, manipulative tactics. Whether you are commuting to a make-or-break pitch or navigating complex procurement games, this empowering audio experience provides the calm authority needed to transform combative showdowns into collaborative wins.Modern buyers demand trust, making traditional hard-sell methods ... Leer más

    $173 MXN o gratis con Kobo Plus

  • Audiolibro

    The Experience Economy

    de James H. Gilmore, B. Joseph Pine II ...
    Narrado por Eric Conger ...

    Abreviado

    3 hora 7 minutos

    Beyond the service economy of the last century is quietly emerging the next age of commerce, the experience economy. Joseph Pine and James Gilmore present a thought-provoking discussion and glimpse into the next evolution in the marketplace. ... Leer más

    $242 MXN o gratis con Kobo Plus

  • Audiolibro

    How To Promote Your Business & Increase Sales: An Excellent Sales Promotion & Social Media Marketing Guide

    For Business Owners & Managers

    de Professor Andy ...
    Narrado por John R ...
    Series Audiolibro 2 - How To Promote Your Business & Increase Sales

    Completo

    3 hora 47 minutos

    WE ARE PLEASED TO PRESENT a new Book: How To Promote Your Business & Increase Sales: An excellent Sales Promotion & Social Media Marketing Book for Business Owners & Managers. This is the new and expanded 2nd Edition published in December 2022.In this book, Professor Andy and his team teach readers how to effectively promote their brands on social media, retain customers, create promotional ... Leer más

    $294 MXN o gratis con Kobo Plus

  • Audiolibro

    The Compass and the Nail

    How the Patagonia Model of Loyalty Can Save Your Business, and Might Just Save the Planet

    de Craig Wilson ...
    Narrado por Kyle Tait ...

    Completo

    5 hora 43 minutos

    Why do some companies create such strong affection for their brands that their customers are compelled to become active brand champions? Is there a secret?The Compass and the Nail presents an unconventional perspective of how particular organizations create rabid fan bases, in turn making them more successful and more profitable. Written by Patagonia's former lead strategist for consumer marketing ... Leer más

    $328 MXN o gratis con Kobo Plus

  • Audiolibro

    Customer-Centric Marketing Bundle, 2 in 1 Bundle

    de Jeanine Marks, Alexis Chang ...
    Narrado por Marcus Mulenga ...

    Completo

    18 minutos

    Customer-Centric Marketing Bundle, 2 in 1 bundle: The Art of Client Service and Winning Follow-upWhen you work as a freelancer and you’re just starting, it’s common to charge a lower rate than what you’re used to to get as many clients as possible. But this is not sustainable and before long, you find yourself drained and barely able to keep up with all the work and you’re not even getting paid ... Leer más

    $226 MXN o gratis con Kobo Plus

  • Audiolibro

    Customer Centricity

    Focus on the Right Customers for Strategic Advantage (Wharton Executive Essentials)

    de Peter Fader ...
    Narrado por Patrick Lawlor ...

    Completo

    3 hora 4 minutos

    Despite what the old adage says, the customer is not always right. Even companies that can seemingly do no wrong—like the coffeehouse giant Starbucks—have only recently started to figure this out.Starbucks is one of many companies that has successfully executed a pivot that puts the company in a customer-centric mindset, an approach that Wharton professor Peter Fader describes in Customer ... Leer más

    $242 MXN o gratis con Kobo Plus

  • Audiolibro

    The Quick and Easy Way to Effective Speaking [Russian Edition]

    de Dale Carnegie ...
    Narrado por Maxim Kireev ...

    Completo

    3 hora 45 minutos

    From the author of How to Win Friends and Influence People—the timeless guide to powerful communication.With over 5 million copies sold worldwide, this classic book by Dale Carnegie remains one of the most trusted resources for mastering the art of speaking. In a world where communication is key to success, learning to express yourself clearly, confidently, and persuasively has never been more ... Leer más

    $159 MXN o gratis con Kobo Plus

  • Audiolibro

    Ecommerce Retail Strategy for Higher Conversions and Loyal Buyers

    de Jordan Phillips ...
    Narrado por Jordan Phillips ...

    Completo

    1 horas 44 minutos

    Master the art of conversion rate optimization to turn casual website visitors into fiercely loyal e-commerce customers. If you are a digital entrepreneur exhausted by scattered marketing tactics that fail to scale, this practical audio guide delivers a clear, structured path to sustainable growth. Stop chasing fleeting algorithm hacks and start building a cohesive, frictionless customer journey ... Leer más

    $173 MXN o gratis con Kobo Plus

  • Audiolibro

    Transforming Tech Ideas into Customer Favorites: Your Ultimate Product Guide

    Make your tech ideas customer favorites! Discover engaging audio lessons for ultimate product success.

    de Eamon Thorne ...
    Narrado por Nick Porter ...

    Completo

    2 hora 39 minutos

    Transforming Tech Ideas into Customer Favorites: Your Ultimate Product Guide⭐⭐ Simplified Audio Guide ⭐⭐Are you aiming to elevate your career and master the art of turning tech ideas into beloved customer products?Searching for a comprehensive guide that offers all the crucial elements to transform your tech ideas into customer favorites?Your search ends here!This gu... ... Leer más

    $88 MXN o gratis con Kobo Plus

  • Audiolibro

    Le pouvoir de donner : Comment un service attentionné fidélise les clients à vie

    de Stéphanie Godard ...
    Narrado por Stéphanie Godard ...

    Completo

    2 hora 12 minutos

    Transformez vos acheteurs en ambassadeurs fidèles grâce à un service client fondé sur l'empathie et la générosité. Idéal pour votre trajet matinal, cet audio pratique et inspirant redéfinit l'art de la relation commerciale. Découvrez comment une bienveillance sincère crée une confiance inébranlable.Au-delà des simples transactions, chaque interaction devient une opportunité de marquer durablement ... Leer más

    $173 MXN o gratis con Kobo Plus

  • Audiolibro

    Selling

    de Nick Constable ...
    Series series Collins Business Secrets

    Completo

    2 hora 25 minutos

    The selling secrets that experts and top professionals use.Get results fast with this quick, easy guide to the fundamentals of Selling.Includes how to:• Pitch your product to meet the needs of your customer• Use body language to build rapport• Negotiate and close the deal• Make your customers keep coming back for more• Develop new business relationships ... Leer más

    $193 MXN

  • Audiolibro

    What Customers Crave

    How to Create Relevant and Memorable Experiences at Every Touchpoint

    de Nicholas J. Webb ...
    Narrado por James Foster ...

    Completo

    7 hora 1 minutos

    The best companies in the world discover what their customers desire—and then deliver it in memorable and deeply human experiences. How well do you know your customers?What Customers Crave examines how the hyper-connected economy is radically changing consumer expectations, and reveals what companies need to do to stay on top. The solution rests on two simple questions: What do your customers love ... Leer más

    $622 MXN

  • Audiolibro

    The Effortless Experience

    Conquering the New Battleground for Customer Loyalty

    de Matthew Dixon, Nick Toman, Rick DeLisi ...
    Narrado por Matthew Dixon, Nick Toman, Rick DeLisi ...

    Completo

    6 hora 37 minutos

    Everyone knows that the best way to create customer loyalty is with service so good, so over the top, that it surprises and delights. But what if everyone is wrong?In their acclaimed bestseller The Challenger Sale, Matthew Dixon and his colleagues at CEB busted many longstanding myths about sales. Now they’ve turned their research and analysis to a new vital business subject—customer loyalty—with ... Leer más

    $303 MXN

  • Audiolibro

    Fish!

    A Remarkable Way to Boost Morale and Improve Results

    de John Christensen, Harry Paul, Ken Blanchard, Stephen C. Lundin, PhD ...
    Narrado por Kathleen McInerney ...

    Completo

    2 hora 23 minutos

    Over 5 Million Copies Sold! Imagine a workplace where everyone chooses to bring energy, passion, and a positive attitude to the job every day.A powerful parable that will help you see your life and work in a new way.It's a rainy day in Seattle, and on the third floor of First Guarantee Financial, people have stopped believing they can make a difference. To new manager Mary Jane Ramirez, the ... Leer más

    $275 MXN

  • Audiolibro

    Wirkung statt Verkauf

    Kundenvertrauen aufbauen. Umsatz planbar steigern.

    de David Gil Cristobal ...
    Narrado por Alexander (AI) ...

    Completo

    4 hora 32 minutos

    Der klassische Vertrieb hat ausgedient. In einer Zeit, in der künstliche Intelligenz Märkte revolutioniert und Kunden informierter sind denn je, führen alte Druckmethoden und auswendig gelernte Skripte in die Sackgasse. Dieses Hörbuch ist dein Weckruf und zugleich dein strategischer Fahrplan in eine neue Ära. Es zeigt dir eindrucksvoll, warum das Prinzip Wirkung statt Verkauf der einzige Weg ist, ... Leer más

    $81 MXN