Today's executive assistant has become a crucial member of every organization's support staff--a key business ally with diverse responsibilities, from overseeing employees to making strategic decisions. Here is the first step-by-step guide specifically designed to help you thrive in this fast-paced profession. Developed by nationally-known business consultatnt and author Melba Duncan, this leading-edge resource provides all the up-to-date information you need to manage information technolo...

"This book pulls back the curtain on the invisible labor, interpersonal mastery, and shared mindset that power the most effective executive/assistant relationships. And effective leadership isn't about demanding more—it's about recognizing and amplifying someone's full value and creating space for it to grow." —Jenny M. Mahlum, Ed.M., LCSW, Integrative Psychotherapist"It is impossible to speak about the Executive Assistant profession without acknowledging the immense impact of Melb...

Although the first black slaves arrived in Jamestown, Virginia in 1619, our knowledge of African American history is often limited to 'lessons' in films.The Complete Idiot's Guide to African American History reveals a full portrait of black life, including familiar figures such as Harriet Tubman, W.E.B. Dubois, and Martin Luther King, JR.