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eBooks de Toma de decisiones y solución de problemas

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  • Influence and Persuasion (HBR Emotional Intelligence Series)

    de Harvard Business Review, Nick Morgan, Robert B. Cialdini, Linda A. Hill, Nancy Duarte ...
    Series series HBR Emotional Intelligence Series
    Changing hearts is an important part of changing minds.Research shows that appealing to human emotion can help you make your case and build your authority as a leader.This book highlights that research and shows you how to act on it, presenting both comprehensive frameworks for developing influence and small, simple tactics you can use to convince others every day.This volume includes the work of ... Leer más

    $249 MXN o gratis con Kobo Plus

  • Learn Game Theory

    Strategic Thinking Skills, #1

    de Albert Rutherford ...
    Series Libro 1 - Strategic Thinking Skills
    Master strategic thinking and gain a competitive advantage.Have you ever wondered how to make better decisions and solve problems with more ease?Learn Game Theory shares the well-hidden secrets of great decision-makers.Use Logic and Reason to Manage Uncertainty.Life is full of uncertainty. You don't know what lies ahead. But you can learn to control the controllable by using logic and reason.With ... Leer más

    $86 MXN

  • Making Great Strategy

    Arguing for Organizational Advantage

    de Glenn R. Carroll, Jesper B. Sørensen ...
    Making strategy requires undertaking major—often irreversible—decisions aimed at long-term success in an uncertain future. All leaders must formulate a clear course of action, yet many lack confidence in their ability to think systematically about their strategy. They struggle to apply the abstract lessons offered by conventional approaches to strategic analysis to their unique contexts.Making ... Leer más

    $361 MXN

  • Service Recovery Skills

    de The Customer Service Training Institute ...
    Series series Customer Service Training Series
    How we react when a customer becomes unhappy or dissatisfied can mean the difference between losing a customer and creating a customer for life. Though it may sound like a cliche, problems can really become opportunities if you go about solving them in the right way.Losing a customer is a major problem for any business because it can cost up to 10 times more to get a new customer than it does to ... Leer más

    $121 MXN

  • El diagrama de Ishikawa

    Solucionar los problemas desde su raíz

    de 50Minutos ...
    Series series Gestión y Marketing
    Descubra las causas raíces de sus problemas y aplique soluciones eficacesEste libro es una guía práctica y accesible para entender y aplicar el diagrama de Ishikawa, que le aportará la información esencial y le permitirá ganar tiempo.En tan solo 50 minutos usted podrá:• Mejorar la gestión de la calidad de su negocio mediante el diagrama de Ishikawa• Analizar estructuradamente los problemas ... Leer más

    $250 MXN o gratis con Kobo Plus

  • The Feiner Points of Leadership

    The 50 Basic Laws That Will Make People Want to Perform Better for You

    de Michael Feiner ...
    **Feiner's candid leadership guide cuts through rhetoric and theory and gives managers and executives a "hands-on" approach to dealing with problems in business."Exceptionally useful." —Entrepreneur**The Feiner Points of Leadership offers fifty insightful laws covering everything from managing tough bosses and difficult subordinates, to dealing with uncooperative colleagues, to overcoming ... Leer más

    $140 MXN

  • Negotiation

    The Game Has Changed

    de Max H. Bazerman ...
    From the world’s leading expert on negotiation, an essential guide to negotiating in any situation—whether over Zoom, across political and cultural divides, or during a supply chain crisisThe world has changed dramatically in just the past few years—and so has the game of negotiation. COVID-19, Zoom, political polarization, the online economy, increasing economic globalization, and greater ... Leer más

    Antes $373 MXN Ahora $248 MXN

  • Reengineering the Corporation

    Manifesto for Business Revolution, A

    de Michael Hammer, James Champy ...
    The most successful business book of the last decade, Reengineering the Corporation is the pioneering work on the most important topic in business today: achieving dramatic performance improvements. This book leads readers through the radical redesign of a company's processes, organization, and culture to achieve a quantum leap in performance.Michael Hammer and James Champy have updated and ... Leer más

    $221 MXN

  • Lean Supply Chain and Logistics Management

    de Paul Myerson ...
    "The documented benchmarks for success and the many examples help explicate the complexities for the reader. The book is organized and written so that it will be useful as an introduction to the field and also as a reference when special challenges arise for the practicing manager." -- DR. JOHN J. COYLE, Professor Emeritus of Logistics and Supply Chain Management, Department of Supply Chain and ... Leer más

    $473 MXN

  • Enfoca: Domina tu atención y dispara tu productividad . Técnicas y estrategias para eliminar distracciones, aumentar la concentración y alcanzar tus metas

    de Peter M. White ...
    ¡Descubre el poder transformador de la concentración y domina tus metas con "Enfoque: Domina tu atención y dispara tu productividad"! Este libro te sumerge en un viaje fascinante a través de técnicas y estrategias probadas para mejorar tu concentración, aumentar la productividad y potenciar tu bienestar.Beneficios clave que encontrarás en "Enfoque":Concentración Mejorada: Aprenderás a vencer las ... Leer más

    $86 MXN

  • If Harry Potter Ran General Electric

    Leadership Wisdom from the World of the Wizards

    de Tom Morris ...
    However important the magic of wands, brooms, cauldrons, potions, and spells might be to the vivid story telling of [the Harry Potter] books, it is merely incidental to their philosophy of life…. I can’t count the number of times I’ve heard someone in a business context say something like “I wish I could just magically solve all these problems” or “I’ll try my best to deal with this, but remember, ... Leer más

    $113 MXN

  • Competing on Analytics: Updated, with a New Introduction

    The New Science of Winning

    de Thomas Davenport, Jeanne Harris ...
    From two pioneers in business analytics, an update of the classic book on how analytics and business intelligence are transforming competition and how leading organizations build and compete on an analytical capability.The first book to describe how analytics are changing the business landscape, updated with new information on predictive analytics, AI, and automation.Describes the specific ... Leer más

    $436 MXN o gratis con Kobo Plus

  • Creative Problem Solving for Managers

    Developing Skills for Decision Making and Innovation

    de Tony Proctor ...
    Stimulating and developing the creative potential of all members of an organisation is widely seen as contributing to performance and results. This prestigious textbook provides a complete overview of the creative problem-solving process and its relevance to modern managers in the private and public sectors. It introduces ideas, skills and models to help students understand how creative thinking ... Leer más

    $1,124 MXN

  • A Matriz Do Sucesso

    Conquiste A Vida Que Sempre Desejou

    de Luis Alves ...
    Está cansado de fracassar?Não é incomum nos dias de hoje ver pessoas frustradas. Por mais que lutem, simplesmente não conseguem concretizar os seus objectivos. Se você continua a batalhar e simplesmente não consegue obter os resultados esperados, não está sozinho.São milhares de ideias e sonhos que todos os dias ficam arrumados numa gaveta.O sucesso chega a muitas pessoas sem esforço. Mas então o ... Leer más

    $201 MXN o gratis con Kobo Plus

  • The Art of Clear Thinking

    A Fighter Pilot’s Guide to Making Tough Decisions

    de Hasard Lee ...
    ****THE INTERNATIONAL BESTSELLER****Sharpen your instincts in a world full of uncertainty and risk.The training to become a fighter pilot is among the most competitive and difficult in the world with fewer than one-in-a-thousand succeeding. Pushing a cutting-edge jet to its limits at over 1,000 mph means that every split-second decision can have catastrophic consequences. Throughout his high ... Leer más

    $237 MXN

  • Network Advantage

    How to Unlock Value From Your Alliances and Partnerships

    de Henrich Greve, Tim Rowley, Andrew Shipilov ...
    Companies made more than 42,000 alliances over the past decade worldwide, many of which failed to deliver strong results. This book explains why and how you can seize the benefits from your business’s network of alliances with customers, suppliers and competitors.This network can provide three key advantages:· superior information· better cooperation· increased powerNetwork Advantage shows how ... Leer más

    $678 MXN

  • Great People Decisions

    Why They Matter So Much, Why They are So Hard, and How You Can Master Them

    de Claudio Fernández-Aráoz ...
    Praise for Great People Decisions"Fernandez-Araoz has captured the essence of building great teams with a masterful and entirely practical study of what goes into getting people selection right."--JACK WELCH"Fernandez-Araoz does a great service with this wonderful book, teaching us how to accomplish the first task of any exceptional leader: get the right people on the bus, and into the right seats ... Leer más

    $542 MXN

  • 焦慮，請慢用

    de 陳侯勳（談判大叔） ...
    財星500大公司指定「說服力」用書每一種「焦慮」就是一門「外語」；了解一個人的焦慮，等於讀懂了他內心世界的語言。人們啊！其實經常說著同一種語言，卻又不是同一國的，根本聽不懂彼此的焦慮。所以在準備談判或溝通前，請先清空自己的焦慮。你才能空出你的感官，準備好「下載」對方的焦慮，以便說出對方聽得懂的語言。說服≠講理，這個世界不會聽的！雙贏其實就是委屈，只有學會聽懂並遙控對手的焦慮，你才算贏！ ... Leer más

    $146 MXN

  • The CEO, Strategy, and Shareholder Value

    Making the Choices That Maximize Company Performance

    de Peter Kontes ...
    A new look at delivering effective shareholder value from Peter Kontes, a true leader in the world of strategic managementIn The CEO, Strategy, and Shareholder Value, Peter Kontes, a true leader in the strategic management field, outlines the key to creating and growing shareholder value. The proper focus, contends Kontes, is in using quantitative measurements as guideposts on the path to success. ... Leer más

    $431 MXN

  • Playing to Wiin

    Nintendo and the Video Game Industry's Greatest Comeback

    de Daniel Sloan ...
    How Nintendo reclaimed its spot at the top of one of the world's most competitive industriesNintendo was once the dominant force in home video gaming--until Sony and Microsoft pummeled them with powerful new consoles. As those two giants battled each other for market share, Nintendo looked dead and buried. Then, true to its secretive, low-profile approach, Nintendo roared back into the market with ... Leer más

    $320 MXN

  • El fondo de la piscina

    Piensa más allá de tus límites para alcanzar resultados extraordinarios

    de Andy Andrews ...
    El autor de éxito en ventas Andy Andrews nos ayuda a atravesar la información que crea falsos límites y redescubrir el camino para lograr resultados extraordinarios en cada área de nuestras vidas.Así es cómo se hace. Es por esto que se hace de esta manera. Este es el resultado que puedes esperar si lo haces.Estas tres piezas de información muestran una conclusión sobre cada parte de nuestra vida. ... Leer más

    $109 MXN

  • The Opposable Mind

    How Successful Leaders Win Through Integrative Thinking

    de Roger L. Martin ...
    If you want to be as successful as Jack Welch, Larry Bossidy, or Michael Dell, read their autobiographical advice books, right? Wrong, says Roger Martin in The Opposable Mind. Though following best practice can help in some ways, it also poses a danger. By emulating what a great leader did in a particular situation, you'll likely be terribly disappointed with your own results. Why? Your situation ... Leer más

    $436 MXN o gratis con Kobo Plus

  • Summary and Analysis of Predictably Irrational: The Hidden Forces That Shape Our Decisions

    Based on the Book by Dan Ariely

    de Worth Books ...
    Series series Smart Summaries
    So much to read, so little time? This brief overview of Predictably Irrational tells you what you need to know—before or after you read Dan Ariely's book.Crafted and edited with care, Worth Books set the standard for quality and give you the tools you need to be a well-informed reader.This short summary and analysis of Predictably Irrational includes:Historical contextChapter-by-chapter ... Leer más

    $59 MXN o gratis con Kobo Plus

  • Crac!

    Il tracollo economico dell’Italia

    de Domenico de Simone ...
    Series series Contro Economia
    Grecia, Irlanda, Spagna. Gli Stati europei cadono come mosche di fronte alla crisi economica mondiale a alla conseguente recessione. E l’Italia? Quanto rischiamo di rimanere in mutande? Crac! È l’analisi dell’economia del Bel Paese. Un’indagine puntuale di Domenico De Simone, già autore di moltissimi saggi sull’argomento, che risponde alle domande più importanti, individuando i rischi e le vie di ... Leer más

    $79 MXN o gratis con Kobo Plus