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Change your life in Hospitality foreverIn this book, I will show you the way to change your service life forever. I will guide you through the 5 GOLDEN PILLARS of service excellence and beyond, to deliver the best service in the world, in fact it is beyond the best service; it is phenomenal service!I have witnessed countless front of house professionals literally change their lives and achieve ... Leer más

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Change your life in Hospitality foreverIn this book, I will show you the way to change your service life forever. I will guide you through the 5 GOLDEN PILLARS of service excellence and beyond, to deliver the best service in the world, in fact it is beyond the best service; it is phenomenal service!I have witnessed countless front of house professionals literally change their lives and achieve
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El poder de la ropa

de Lucy Lara, Antonio González de Cosio ...

Series series Estilo
LAS CLAVES PARA VESTIRTE… CON TODO EL PODER.El poder de la ropa es un referente ineludible al hablar de cómo vestirte según tus metas, necesidades profesionales, anhelos sentimentales y, sobre todo, tu estilo personal. En esta nueva edición ampliada, la mirada experta de Lucy Lara y Antonio González de Cosío se dirige ahora a las formas en las que la industria de la moda, y nuestra relación con el ... Leer más

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Just Good Manners

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de William Hanson ...

A Sunday Times Bestseller'Incredibly interesting and very funny.' - The Times'This book sparkles like the cut glass of a crystal decanter.' Tom Allen, comedian_____________________________________________________________________What is the correct way to queue at the bar? And why exactly do the English say sorry so much?No one makes such a fuss about... ... Leer más

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A Sunday Times Bestseller'Incredibly interesting and very funny.' - The Times'This book sparkles like the cut glass of a crystal decanter.' Tom Allen, comedian_____________________________________________________________________What is the correct way to queue at the bar? And why exactly do the English say sorry so much?No one makes such a fuss about...
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Pakistan - Culture Smart!

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Series series Culture Smart!
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Pakistan is a land with a unique history, formed by migrating peoples who have left their footprint in its diverse cultures, languages, literature, food, dress, and folklore. The country is besieged by bad news, but despite the political turmoil the everyday life of its people is more stable, rich, and rewarding than the media headlines would lead you to believe. A myriad local festivals and
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Imagem e Sucesso

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The Complete Life's Little Instruction Book

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de Eduardo Algimantas ...

Series Libro 3 - El Complemento que le falta a Tu Éxito
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$67 MXN o gratis con Kobo Plus

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Cha-No-Yu

The Japanese Tea Ceremony

de A. L. Sadler ...

This classic of Japanese cultural studies explains the famous Japanese tea ceremony or cha-no-yu with great scholarship and clarity.In 1933, when A. L. Sadler's imposing book on the Japanese tea ceremony first appeared, there was no other work on the subject in English that even remotely approached it in comprehensiveness or detail. Having attained something of the stature of a classic among ... Leer más

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This classic of Japanese cultural studies explains the famous Japanese tea ceremony or cha-no-yu with great scholarship and clarity.In 1933, when A. L. Sadler's imposing book on the Japanese tea ceremony first appeared, there was no other work on the subject in English that even remotely approached it in comprehensiveness or detail. Having attained something of the stature of a classic among
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Modern Manners

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de Dorothea Johnson, Liv Tyler ...

From the world-renowned etiquette expert and her granddaughter, Liv Tyler, an elegant guide to 21st-century manners and etiquette for professionals who want to be confident and successful in the business and social arenas.Developing good etiquette and manners is an important investment in your future. They allow you to feel at ease in any situation--and give you the polish and confidence to become ... Leer más

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From the world-renowned etiquette expert and her granddaughter, Liv Tyler, an elegant guide to 21st-century manners and etiquette for professionals who want to be confident and successful in the business and social arenas.Developing good etiquette and manners is an important investment in your future. They allow you to feel at ease in any situation--and give you the polish and confidence to become
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Japan: A Guide to Traditions, Customs and Etiquette

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de Boye Lafayette De Mente, Geoff Botting ...

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Uzbekistan - Culture Smart!

The Essential Guide to Customs & Culture

de Alex Ulko, Culture Smart! ...

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Having People Over

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El libro del estilo

de Antonio González de Cosío ...

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El estilo de cada quien es el reflejo de su personalidad. Este libro ayuda a los lectores a encontrar y combinar aquellos elementos que mejor proyectan dicho estilo frente a sí mismo y a los demás.Para el periodista y experto en moda, la palabra "estilo" no significa simplemente vestir a la moda. El hecho de adoptar de manera automática cualquier tendencia que se impone y recurrir sin mayor
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As a Gentleman Would Say

Responses to Life's Important (and Sometimes Awkward) Situations

de John Bridges, Bryan Curtis ...

Series series The GentleManners Series
On any given day, a man is faced with situations that demand a response. He runs into a friend who was recently fired . . . His date can’t seem to pry herself away from a texting conversation during dinner . . . Someone at his gym routinely monopolizes the equipment . . . He finds himself in a nearly unintelligible conversation with a client who has a thick foreign accent. In each of these ... Leer más

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On any given day, a man is faced with situations that demand a response. He runs into a friend who was recently fired . . . His date can’t seem to pry herself away from a texting conversation during dinner . . . Someone at his gym routinely monopolizes the equipment . . . He finds himself in a nearly unintelligible conversation with a client who has a thick foreign accent. In each of these
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365 Manners Kids Should Know

Games, Activities, and Other Fun Ways to Help Children Learn Etiquette

de Sheryl Eberly ...

If you’ve ever cringed at the sight of your ten-year-old waltzing through the neighbor’s front door without an invitation, or struggled to teach your teenager proper “netiquette” for navigating the complicated world of social networks, you know the importance of teaching kids that manners matter.Sheryl Eberly’s bestselling 365 Manners Kids Should Know gives clever and insightful advice for the ... Leer más

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If you’ve ever cringed at the sight of your ten-year-old waltzing through the neighbor’s front door without an invitation, or struggled to teach your teenager proper “netiquette” for navigating the complicated world of social networks, you know the importance of teaching kids that manners matter.Sheryl Eberly’s bestselling 365 Manners Kids Should Know gives clever and insightful advice for the
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How to Be a Friend to a Friend Who's Sick

de Letty Cottin Pogrebin ...

Everyone knows someone who's sick or suffering. Yet when a friend or relative is under duress many of us feel uncertain about how to cope.Throughout her recent bout with breast cancer, Letty Cottin Pogrebin became fascinated by her friends' and family's diverse reactions to her and her illness: how awkwardly some of them behaved; how some misspoke or misinterpreted her needs; and how wonderful it ... Leer más

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Everyone knows someone who's sick or suffering. Yet when a friend or relative is under duress many of us feel uncertain about how to cope.Throughout her recent bout with breast cancer, Letty Cottin Pogrebin became fascinated by her friends' and family's diverse reactions to her and her illness: how awkwardly some of them behaved; how some misspoke or misinterpreted her needs; and how wonderful it
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Cómo ser un hombre

Guía de estilo y comportamiento para el caballero moderno

de Glen O´Brien, Jean-Philippe Delhomme ...

Series series Estilo
Con un indiscutible conocimiento de causa y grandes dosis de humor, Glenn O'Brien nos revela en esta obra los secretos que todo hombre debe conocer para ser un auténtico caballero. Mucho más que una serie de consejos sobre ropa y buenos modales, estas páginas son una auténtica inmersión en el refinamiento y el buen gusto, aun en las situaciones más comprometidas. Por ejemplo, el autor nos enseña ... Leer más

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Con un indiscutible conocimiento de causa y grandes dosis de humor, Glenn O'Brien nos revela en esta obra los secretos que todo hombre debe conocer para ser un auténtico caballero. Mucho más que una serie de consejos sobre ropa y buenos modales, estas páginas son una auténtica inmersión en el refinamiento y el buen gusto, aun en las situaciones más comprometidas. Por ejemplo, el autor nos enseña
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Chinese Mind

Understanding Traditional Chinese Beliefs and Their Influence on Contemporary Culture

de Boye Lafayette De Mente ...

Improve your understanding of Chinese people and culture through key words and language.The Chinese Mind pinpoints traditional Chinese values and behaviors that continue to play a significant role in their business and social relationships. Long-term expatriate and journalist Boye Lafayette De Mente also identifies key areas of Chinese culture that have changed as a result of the adoption of a ... Leer más

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The Little Pink Book of Etiquette

de Ruth Cullen ...

Just say ''No, thank you!'' to bad manners! This informative primer teaches you how to get it right the first time, and does so with incisive humor and flair. Avoid faux pas in all areas of your life, from everyday conversation (hint: it's not about you) to how to behave at ceremonies and special occasions, to correspondence, ''yell'' phone use, and cubicle hopping. ... Leer más

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Just say ''No, thank you!'' to bad manners! This informative primer teaches you how to get it right the first time, and does so with incisive humor and flair. Avoid faux pas in all areas of your life, from everyday conversation (hint: it's not about you) to how to behave at ceremonies and special occasions, to correspondence, ''yell'' phone use, and cubicle hopping.
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The Itty Bitty Guide to Tipping

de Carrie Rosten, Gordon Laird ...

Take the confusion and awkwardness out of tipping with this all-in-one guide—includes insider advice from waiters, hairdressers, and more.What's the appropriate tip for service in a four-star restaurant? And what if the service is less than stellar? Do you tip the maids at a hotel you've stayed in for a week? What if the hotel is in Japan?The Itty Bitty Guide to Tipping clears up the confusion ... Leer más

$107 MXN o gratis con Kobo Plus

Take the confusion and awkwardness out of tipping with this all-in-one guide—includes insider advice from waiters, hairdressers, and more.What's the appropriate tip for service in a four-star restaurant? And what if the service is less than stellar? Do you tip the maids at a hotel you've stayed in for a week? What if the hotel is in Japan?The Itty Bitty Guide to Tipping clears up the confusion
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Emily Post's Etiquette, The Centennial Edition

de Lizzie Post, Daniel Post Senning ...

This centennial edition of Emily Post’s classic guide to etiquette has been completely rewritten with up-to-date and comprehensive advice on the need-to-know manners, customs, and best practices of today.For the past one hundred years, Emily Post has been America’s definitive source for how to navigate—and enhance—every social interaction. In an increasingly diverse and intersectional world, the ... Leer más

$172 MXN

This centennial edition of Emily Post’s classic guide to etiquette has been completely rewritten with up-to-date and comprehensive advice on the need-to-know manners, customs, and best practices of today.For the past one hundred years, Emily Post has been America’s definitive source for how to navigate—and enhance—every social interaction. In an increasingly diverse and intersectional world, the
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A Lady at the Table

A Concise, Contemporary Guide to Table Manners

de Sheryl Shade, John Bridges, Bryan Curtis ...

Series series The GentleManners Series
Gain the knowledge you need to maneuver any dining situation—from a casual meal of fried chicken to a seven-course dinner at the finest restaurant in the world.A Lady at the Table will give any woman the knowledge she needs to maneuver any dining situation - from a casual meal of fried chicken at her mom's house to a seven-course dinner at the finest restaurant in the world. It includes. . .How to ... Leer más

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Gain the knowledge you need to maneuver any dining situation—from a casual meal of fried chicken to a seven-course dinner at the finest restaurant in the world.A Lady at the Table will give any woman the knowledge she needs to maneuver any dining situation - from a casual meal of fried chicken at her mom's house to a seven-course dinner at the finest restaurant in the world. It includes. . .How to
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50 Things Every Young Lady Should Know

What to Do, What to Say, & How to Behave

de Kay West ...

Series series The GentleManners Series
School, clubs, soccer practice, piano lessons, study groups, latte with friends, dinner with grandparents, sleepovers, birthday parties, shopping—young ladies today are always on the go, their busy lives filled with activities and socializing. Girls interact with more people and in more places than ever before. But all of those opportunities to build friendships, make a good impression, and enjoy ... Leer más

$266 MXN o gratis con Kobo Plus

School, clubs, soccer practice, piano lessons, study groups, latte with friends, dinner with grandparents, sleepovers, birthday parties, shopping—young ladies today are always on the go, their busy lives filled with activities and socializing. Girls interact with more people and in more places than ever before. But all of those opportunities to build friendships, make a good impression, and enjoy
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Sweden - Culture Smart!

The Essential Guide to Customs & Culture

de Shipley Neil, Culture Smart! ...

Series series Culture Smart!
Don't just see the sights—get to know the people.Sweden is a strikingly beautiful country with a reverence for the natural environment. Its extremes in geography, climate, and history have given rise to a population that values honesty, self-sufficiency, and harmony. Swedes are a rights-driven, modern, and tech-savvy people who also retain a deep respect for their own cultural legacy. A good ... Leer más

$255 MXN o gratis con Kobo Plus

Don't just see the sights—get to know the people.Sweden is a strikingly beautiful country with a reverence for the natural environment. Its extremes in geography, climate, and history have given rise to a population that values honesty, self-sufficiency, and harmony. Swedes are a rights-driven, modern, and tech-savvy people who also retain a deep respect for their own cultural legacy. A good
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eBooks de Etiqueta

Excellence: The Empirical 5 Golden Pillars of Life in Service

El poder de la ropa

Just Good Manners

Pakistan - Culture Smart!

Imagem e Sucesso

The Complete Life's Little Instruction Book

Apariencia, Imagen y Estilo y la Comunicación NO Verbal

Cha-No-Yu

Modern Manners

Japan: A Guide to Traditions, Customs and Etiquette

Uzbekistan - Culture Smart!

Having People Over

El libro del estilo

As a Gentleman Would Say

365 Manners Kids Should Know

How to Be a Friend to a Friend Who's Sick

Cómo ser un hombre

Chinese Mind

The Little Pink Book of Etiquette

The Itty Bitty Guide to Tipping

Emily Post's Etiquette, The Centennial Edition

A Lady at the Table

50 Things Every Young Lady Should Know

Sweden - Culture Smart!