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  • Audiolibro

    How to Supervise People

    Narrado por Bill Ebar ...

    Completo

    4 hora 36 minutos

    As a supervisor, you have to wear a lot of hats. Don't you? You're a friend, coach, boss, mediator. You're in charge—and it's not always easy. Now learn to delegate; discipline; deliver praise and criticism; get others to work effectively under pressure; and organize people, projects, and schedules on an ongoing basis.This class program also reveals valuable insights and ideas to help you attain a ... Leer más

    $277 MXN

  • Audiolibro

    How to Manage Multiple Projects & Meet Deadlines

    Narrado por Ab Jackson ...

    Completo

    3 hora 28 minutos

    Gain more control over your time, tasks, and priorities than you ever thought possible!If you need to get more done in less time, recognize your real priorities, keep track of several projects, or establish and meet deadlines, this program is for you. Learn how you can easily handle the most impossible priorities and demands without long work days, stress-filled schedules, chaos, and panic.Learn ... Leer más

    $242 MXN

  • Audiolibro

    Business Writing for Results

    Narrado por David Rabiner ...

    Completo

    3 hora 43 minutos

    Make your words sizzle with clarity and impact!Discover how to avoid the pitfalls that ambush your written communication and learn how to accomplish a more direct, engaging style. Learn the skills, tips, and techniques for creating powerful, concise, polished documents that accomplish your objective.In this engaging program, you'll receive models for letters you need to write on a regular basis ... Leer más

    $242 MXN

  • Audiolibro

    Stress Management For Women

    Narrado por Lillian Zarzar ...

    Completo

    3 hora 47 minutos

    End stress-caused tension, frustration, and fatigue, and change the way you manage your active, vigorous agenda!Women have unique sources of stress in their lives—multiple-role conflicts, an inability to say "no" to colleagues or family members, perfectionism, the need to prove yourself, the need to "do it all." This program gives strategies to get through these stressful situations and more! In ... Leer más

    $242 MXN

  • Audiolibro

    Assertiveness Skills for Managers and Supervisors

    Narrado por Phil Woolley ...

    Completo

    3 hora 51 minutos

    Between the extremes of passive and aggressive styles is an effective, winning management approach—the assertive style. Assertive doesn't mean overbearing, pushy, or autocratic. It's a valuable, balanced approach that assures you'll handle people, get things done, and communicate—all in the same level-headed, confident manner. Understand the three styles of management. Specify what you need, when ... Leer más

    $242 MXN

  • Audiolibro

    Exceptional Customer Service

    Narrado por Mark Neves ...

    Completo

    4 hora 4 minutos

    Today's business environment is getting more competitive every day. Customer loyalty is becoming a quaint, old-fashioned notion. Customers shop around. And service that wows the customer is crucial in securing new business and preserving those long-standing associations with valuable clients. The bottom line: satisfied customers equal success! Professional customer contact is a learned skill ... Leer más

    $277 MXN