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  • The Customer Bill of Rights

    The Top Four Things Customers Want

    de Laura Stack ...
    SERVICE is SURVIVAL. We're all competing for customers. If you don't provide good service to them, they'll go somewhere else.  Laura Stack, who has run a successful speaking and training business for nearly 20 years, will teach you how to get new customers and keep the ones you have by practicing the four things all customers want you to do: 1. Understand Their Expectations 2. Maintain ... Leer más

    $86 MXN

  • Your Household Budget

    Juggling Finances on the Home Front

    de Laura Stack ...
    In the daily whirl of work, family obligations, social interactions, and all the other activities that make up our lives, it can be easy to lose track of basics like household finances. Who wants to worry about the bills on top of dealing with everything else? But effective handling of your household budget forms a foundation for your efforts elsewhere, and it's especially crucial for busy Moms ... Leer más

    $86 MXN

  • The Greatest Gift of All

    Showing Your Love by Giving Your Time

    de Laura Stack ...
    Never take your time with your loved ones for granted, for tomorrow may never come. Treasure every minute with your beloved friends and family. Make time when none exists. Put aside your work to look into your spouse's eyes and really listen. In this eBook, Laura Stack, The Productivity Pro, lets us in on some of the inside secrets of her successful marriage. She preaches what she practices-- ... Leer más

    $86 MXN

  • The Productivity TIP System

    Organizing Your Time, Information, and People

    de Laura Stack ...
    This Productivity Pro TIP eBook focuses on improving your personal productivity by organizing three critical areas: 1. Time 2. Information 3. People This eBook is written for anyone responsible for improving personal productivity---in yourself or others. Whether you're a corporate worker, a small business owner, a government employee, or a stay-at-home parent, this series will help you improve ... Leer más

    $86 MXN

  • Managing Your Time

    Planning and Prioritizing for Success

    de Laura Stack ...
    Do you have a firm grasp on your time? After all, you can't actually control time or add more to your day. The only thing you can control is yourself. Can you manage yourself well enough to get the most out of the time you have? Bestselling author Laura Stack, The Productivity Pro, will lead you through an analysis of your time to help you:• Analyze your time like you analyze your money;• Plan the ... Leer más

    $86 MXN

  • Get Rid of Stress and Burnout

    Boost Productivity with Emotional Control

    de Laura Stack ...
    The nature of work today can intensify emotional reactions. As you face the pressures of more work, more interaction with co-workers, and more stressful deadlines, you are likely to find yourself in situations where it is critical to identify and control your emotions. In this program, Laura Stack, The Productivity Pro, examines the link between your emotions and stress. You will learn to:• ... Leer más

    $86 MXN

  • Leadership Strategies for the Four Stages of Change

    Moving People to Commitment

    de Laura Stack ...
    Change is the only constant in life today. You may try to understand and react to the changes in your work and personal lives in a positive and productive manner, but sometimes you can feel overwhelmed and confused about how to assist other people. Laura Stack shows you how you can help your employees navigate the upcoming changes they will face. • Understand the nature of change. • Determine ... Leer más

    $86 MXN

  • The Six Laws of Approachability

    How to Break Down Barriers and Get People to Like You

    de Laura Stack ...
    Would you like to get people to instantly like you and be drawn to you, without them even knowing why? Now you can! Bestselling author Laura Stack, The Productivity Pro, describes her Six Laws of Approachability: 1. Present yourself powerfully and project a million-dollar image. 2. Learn correct rules of etiquette for hand shaking, introductions, and business dress. 3. Toot your own horn and ... Leer más

    $86 MXN

  • Express Elevator to Success

    To Heck with That Corporate Ladder

    de Laura Stack ...
    If you're tired of climbing the corporate ladder, may we suggest that you take the elevator instead? SuperCompetent productivity habits can take you off that old rung-by-rung advance and push you ahead so fast that you won't even have time to notice that glass ceiling as you pass through. Laura Stack, The Productivity Pro, teaches you how to turbo-charge your productivity skills by:Taking full ... Leer más

    $86 MXN

  • SuperCompetent Speaking

    Lessons Learned After 20 Years as a Professional Speaker

    de Laura Stack ...
    Shortly after the publication of my book SuperCompetent: The Six Keys to Perform at Your Productive Best, when I was the incoming 2011-2012 President of the National Speakers Association, Lorri Freifeld from Training magazine asked me to write a monthly column on speaking. I was allowed great latitude on the subject matter, as long as it pertained to professional speaking at some level and the ... Leer más

    $86 MXN

  • The Five Cs of Good Communication

    Connecting with Your Reader

    de Laura Stack ...
    Would you like to learn how to get decision makers to read your documents? Would you like your materials to be placed at the top of the stack? Now you can! Learn from Laura Stack, the author of several published books, as she offers sage advice for successful business writing. Whether you're crafting cover letters, resumes, or emails, keep these five key communication principles in mind. Your ... Leer más

    $86 MXN

  • Tackling Timewasters

    Pleasing, Perfectionism, and Procrastination

    de Laura Stack ...
    Do you have a case of the ""got-a-minutes""? Can you say no to improper requests? Do you know how to recognize a timewaster when you see one? Laura Stack, The Productivity Pro, is ready to help you recognize timewasters and eliminate them from your day. Laura will help you: • Learn to say no when you're overwhelmed. • Avoid resentment when people don't live up to your standards. • Determine the ... Leer más

    $86 MXN