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Libros narrados por Rick Kirschner

1 - 12 de 12 resultados
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  • Cómo tratar con gente complicada

    Saca lo mejor de los demás en sus peores momentos

    de Rick Brinkman, Rick Kirschner ...
    El bestseller que ha ayudado a miles de personas a lidiar de forma adecuada con distintos tipos de personas conflictivas y situaciones difíciles.Cómo tratar con gente complicada te brinda una serie de estrategias y herramientas emocionales y de comportamiento para mejorar tus relaciones interpersonales. Descubre las características de los diferentes psicotipos (tipos de personalidad) para llevarte ... Leer más

    Antes $179 MXN Ahora $129 MXN

  • Dealing with People You Can’t Stand, Revised and Expanded Third Edition: How to Bring Out the Best in People at Their Worst

    de Dr. Rick Brinkman, Dr. Rick Kirschner ...
    The classic guide to bringing out the best in people at their worst—updated with even more can’t-standable people!Dealing with People You Can’t Stand has been helping good people deal with bad behavior in a positive, professional way for nearly two decades.Unfortunately, as the world becomes smaller and time more compressed, new difficult people are being made all the time. So Kirschner and ... Leer más

    $213 MXN

  • Dealing with People You Can't Stand, Fourth Edition: How to Bring Out the Best in People at Their Worst

    de Dr Rick Brinkman, Dr Rick Kirschner ...
    The classic guide to bringing out the best in people at their worst—fully updated for a world that’s meaner, nastier, and more polarized than everToday, new technologies, the increased role of social media, and the ubiquity of remote work have resulted in more polarized workplaces, the breakdown of social mores, and downright rude behavior. These days, it seems like there are more people we can’t ... Leer más

    $311 MXN

  • Tratar con personas dificiles. Soft Skills. E-book

    de Rick Brinkman, Rick Kirschner ...
    Tratar con personas difíciles tiene como objetivos: identificar los 10comportamientos difíciles más habituales, comprender el razonamiento y los miedos de las personas difíciles, utilizar sofisticadas «técnicas de escucha» para conocer sus necesidades ocultas y trabajar nueve habilidades de «responsabilidad» para convertir el conflicto en cooperación.Los avances de la tecnología han creado nuevas ... Leer más

    $148 MXN

  • Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst

    de Dr. Rick Brinkman, Dr. Rick Kirschner ...
    The international bestseller--more than 500,000 copies sold!With their 1994 international bestseller, Dealing with People You Can't Stand, Drs. Rick Brinkman and Rick Kirschner armed a civility-starved world with no-nonsense strategies for dealing with difficult people with tact and skill. Since then, cell phones, the Internet, voice mail, and other technological wonders designed to bring people ... Leer más

    $203 MXN

  • Audiolibro

    Dealing With People You Can't Stand, 4th Edition

    How to Bring Out the Best in People at Their Worst

    de Rick Brinkman, Rick Kirschner ...
    Narrado por Walter Dixon ...

    Completo

    15 hora 32 minutos

    Today, new technologies, the increased role of social media, and the ubiquity of remote work have resulted in more polarized workplaces, the breakdown of social mores, and downright rude behavior. These days, it seems like there are more people we can't stand—not fewer—and, too often, if we aren't yelling at each other, we've just quit talking altogether.The global bestseller Dealing with People ... Leer más

    $449 MXN o gratis con Kobo Plus

  • Audiolibro

    Cómo tratar con gente complicada

    Saca lo mejor de los demás en sus peores momentos

    de Rick Brinkman, Rick Kirschner ...
    Narrado por Adrián González ...

    Completo

    10 hora 21 minutos

    El bestseller que ha ayudado a miles de personas a lidiar de forma adecuada con distintos tipos de personas conflictivas y situaciones difíciles.Cómo tratar con gente complicada te brinda una serie de estrategias y herramientas emocionales y de comportamiento para mejorar tus relaciones interpersonales. Descubre las características de los diferentes psicotipos (tipos de personalidad) para llevarte ... Leer más

    $279 MXN

  • Audiolibro

    Telecare

    How To Provide Exceptional Customer Service Over the Phone

    de CareerTrack Publications ...
    Narrado por Rick Brinkman, Rick Kirschner ...

    Completo

    3 hora 50 minutos

    Every time the phone rings, your business is on the line. When customers call, how do your people come across? Are they friendly? Empathetic? In control? Willing to help—even if it means going out of their way? This informational course will give you tips and techniques to give your customers exceptional telephone customer service.Studies show that satisfied customers will boast about their ... Leer más

    $225 MXN

  • Audiolibro

    Dealing with People You Can't Stand

    How to Bring Out The Best in People at Their Worst

    de Rick Brinkman, Rick Kirschner ...
    Narrado por Rick Brinkman, Rick Kirschner ...

    Completo

    7 hora 29 minutos

    With their 1994 international bestseller, Drs. Rick Brinkman and Rick Kirschner armed a civility-starved world with no-nonsense strategies for dealing with difficult people with tact and skill. Since then, the world has changed dramatically: technology designed to bring people closer together has only made it that much harder to avoid "people you can't stand."At best, such people can make life ... Leer más

    $346 MXN

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  • Audiolibro

    Cómo tratar con gente difícil

    de Harvard Business Review, Tony Schwartz, Mark Gerzon, Holly Weeks, Amy Gallo ...
    Narrado por Bobby Sánchez ...
    Series series Serie Inteligencia Emocional de HBR

    Completo

    2 hora 17 minutos

    El secreto para tratar con personas difíciles consiste en saber controlar tanto tus emociones como lassuyas. ¿Cómo mantener la calma en una conversación tensa? ¿Cómo permanecer frme frente adeterminados comentarios? ¿Cómo saber si eres tú una persona con la que resulta difícil trabajar?De la mano de especialistas de Harvard Business Review, en este libro se exponen las investigacionesque explican ... Leer más

    $242 MXN

  • Powerful Phrases for Dealing with Difficult People

    Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities

    de Renee Evenson ...
    How to Manage Work Relationships in a Constructive Way that Leads to Success.Learning how to maintain strong, harmonious work relationships is essential. Unfortunately, at some point in your career, you'll have to work with people whose personalities or habits make every interaction with them a trial.Communications expert Renee Evenson has written the definitive phrasebook on how to confront the ... Leer más

    $221 MXN

  • The Highly Sensitive Person

    How to Thrive When the World Overwhelms You

    de Elaine N. Aron, Ph.D ...
    NATIONAL BESTSELLER WITH NEARLY A MILLION COPIES SOLDAre you a highly sensitive person?Discover how to better understand yourself and create a fuller, richer life with this groundbreaking classic and internationally bestselling, life-changing guide by Dr. Elaine Aron, the research and clinical psychologist who first identified the Highly Sensitive trait, as well as an HSP herself.Revised and ... Leer más

    $194 MXN o gratis con Kobo Plus