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  • The Infinite Solutions MethodTM

    The Infinite Solutions Method™, #1

    de Susan Deacon ...
    Series Libro 1 - The Infinite Solutions Method™
    The Infinite Solutions Method™ is a practical guide for leaders, managers and organisational thinkers who want to understand their organisation before transforming it. It helps readers uncover what is really happening, strengthen organisational foundations, improve decision-making and prepare for sustainable change and responsible AI adoption. ... Leer más

    $190 MXN o gratis con Kobo Plus

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  • Walking the Talk

    Building a Culture for Success (Revised Edition)

    A new, fully revised edition.The culture of an organisation can mean the difference between success and failure. Leaders cast long shadows, and if you want to change the culture you have to walk the talk. This book shows you how.Walking the Talk covers everything from measuring corporate culture to changing people's behaviour (including your own) and describes in detail six archetypes of company ... Leer más

    $381 MXN

  • Customer Care Excellence

    How to Create an Effective Customer Focus

    de Sarah Cook ...
    Customer loyalty is essential to the long term financial success of your business, but with more choice then ever before, customers today have high expectations of the products and services they use. To continue to meet - and even to exceed - these high expectations, you need a top notch customer services system in place, and Customer Care Excellence will enable you to achieve just that.In clear, ... Leer más

    $716 MXN

  • Change Management: The Essentials

    The modern playbook for new and experienced practitioners

    de Lena Ross ...
    FOREWORD BY DR JEN FRAHMA practical and insightful guide for emerging and seasoned change professionals and leaders of change.“It’s one book you will keep going back to…again and again.”What you will discover in this book:How to:Gain relevant experience in non-change rolesPrepare a change plan and create change artefactsIdentify success measures for your change initiativeS... ... Leer más

    $171 MXN

  • Prove It!

    How to Create a High-Performance Culture and Measurable Success

    de Stacey Barr ...
    Inspire performance and prove your leadership impactProve It! is the executive guide to improving organisational performance through the practice of evidence-based leadership. More than ever before, the world is demanding transparency and accountability from organisational leaders, and there is a growing push to hold leaders responsible for the performance of their organisation. Many executives ... Leer más

    $302 MXN

  • The People Manager's Tool Kit

    A Practical Guide to Getting the Best From People

    de Karen Gately ...
    Essential tools busy managers need to get the best out of their teams and peoplePeople who manage people face a number of challenges, from keeping workers engaged and performing at a high level to dealing with absenteeism and bad behaviour in the workplace. In The People Manager's Toolkit, leadership and people management specialist Karen Gately offers a suite of practical tools for optimising ... Leer más

    $400 MXN

  • HR: The Business Partner

    With HR professionals increasingly expected to be “business partners”, are you prepared with the skills and tools to make a positive difference to your organization?As the recognised definitive guide to the topic, HR: The Business Partner, second edition, offers practical insights to take you through the challenging process of business partnering, including:• No-nonsense description of what ... Leer más

    $1,193 MXN

  • Leading with Lean

    An Experience-Based Guide to Leading a Lean Transformation

    de Philip Holt ...
    Philip Holt is Head of Operational Excellence, Accounting Operations at Philips, and tells us exactly what Lean Leadership is, how we can learn to apply it and how you can convince the workplace never to settle for anything less than excellence.We also learn how to redefine our leadership style and how to identify and eliminate wasteful activities within the company. This way you can recognize, ... Leer más

    $200 MXN o gratis con Kobo Plus

  • Effective People Management

    Your Guide to Boosting Performance, Managing Conflict and Becoming a Great Leader in Your Start Up

    Series series Business Success
    Motivated staff are the lifeblood of every business. With the right talent and an engaged team, your company will be empowered to beat the competition and grow its market share.Effective People Management covers all the crucial aspects of people management and maintaining high performance. Its insightful guidance covers leadership, motivating people, team building, delegating, interviewing, reward ... Leer más

    $411 MXN

  • Sucessful Change

    de David Miller ...
    The trouble with change management is that there is an awful lot written and discussed about the failure rate of change projects. But how do you implement major change successfully? With Successful Change youll understand how organisations and people connect and learn how to successfully facilitate change when people have to adopt new ways of working that are a significant departure from their ... Leer más

    $150 MXN

  • Managing Successful Teams

    Series series Creating Success series
    With the shift of emphasis from the West to emerging economies such as China, Brazil and India, organisations need to restructure to adapt to the new global economy. Teams and projects are increasingly being scattered all over the world, and a manager operating in this environment can't connect face to face with people in their team. Not only will managers need to adapt to develop their skills for ... Leer más

    $411 MXN

  • Career Coach

    How to plan your career and land your perfect job

    de Corinne Mills ...
    'A must-read for managing your career' Laurence Moor, Guardian Jobs 'If you want to be in charge of your own career-you must have this book' Daily Telegraph 'It's like having your own career coach with you every step of the way' Monster Bored with your job? Frustrated at work? Need a career change but don’t know what? Perhaps you’ve watched as colleagues have successfully fast-tracked or ... Leer más

    $355 MXN