All the world's most advanced economies are dominated by service. The service sector also employs the largest number of people and it is the fastest growing sector, both in number of companies and employees. The questions posed in the book are: (1) How is it growing; (2) what are these new service innovations; (3) what are the drivers; and (4) how can organizations work with service innovations in a structured way? The book views service as the value-creating activity that customers perfor...

Ethnographic perspectives are often used by archaeologists to study cultures both past and present - but what happens when the ethnographic gaze is turned back onto archaeological practices themselves? That is the question posed by this book, challenging conventional ideas about the relationship between the subject and the object, the observer and the observed, and the explainers and the explained. This book explores the production of archaeological knowledge from a range of ethnographic p...

In its original edition, Bruce Trigger's book was the first ever to examine the history of archaeological thought from medieval times to the present in world-wide perspective. Now, in this new edition, he both updates the original work and introduces new archaeological perspectives and concerns. At once stimulating and even-handed, it places the development of archaeological thought and theory throughout within a broad social and intellectual framework. The successive but interacting trend...

Competitive advantage. The value chain. Five forces. Industry structure. Differentiation. Relative cost. If you want to understand how companies achieve and sustain competitive success, Michael Porter’s frameworks are the foundation. But while everyone in business may know Porter’s name, many managers misunderstand and misuse his concepts.Understanding Michael Porter sets the record straight, providing the first concise, accessible summary of Porter’s revolutionar...

This authoritative guide offers readers a comprehensive look into the world of anthropology and its related sciences. The book covers the essential areas of the field, including its history. The major branches of the field are also discussed, including cultural and social anthropology as well as archaeology. It also explores the study of the discipline around the world through urban, medical, and applied anthropology. This is a perfect resource for anyone interested in world cultures and t...

Bruce Trigger has merged the history of archaeology with new perspectives on how to understand the past. He is a critical analyst and architect of social evolutionary theory, an Egyptologist, and an authority on aboriginal cultures in north-eastern North America. His contextualization of archaeology within broader society has encouraged appreciation of the power of archaeological knowledge and he has been an effective voice for non-oppositional forms of argument in archaeological theory. I...

From two of the best-known archaeological writers in the trade, this outstanding resource provides a thorough survey of the key ideas in archaeology, and how they impact on archaeological thinking and method.Clearly written, and easy to follow, Archaeology: The Key Concepts collates entries written specifically by field specialists, and each entry offers a definition of the term, its origins and development, and all the major figures involved in the area.The entrie...

Why are some organizations more innovative than others? How can we tap into, empower, and leverage the natural innovation within our organizations that is so vital to our future success?Now more than ever, companies and institutions of all types and sizes are determined to create more innovative organizations. In study after study, leaders say that fostering innovation and the need for transformational change are among their top priorities. But they also report struggling with how ...

This updated edition of Professor Ian Hodders original and classic work on the role which anthropology must play in the interpretation of the archaeological record.There has long been a need for archaeologists and anthropologists to correlate their ideas and methods for interpreting the material culture of past civilisations. Archaeological interpretation of the past is inevitably based on the ideas and experiences of the present and the use of such ethnographic analogy has been widely ada...

The issues surrounding the function and meaning of vernacular architecture in the twenty-first century are complex and extensive. Taking a distinctively rigorous theoretical approach, this book considers these issues from a number of perspectives, broadening current debate to a wider multidisciplinary audience. These collected essays from the leading experts in the field focus on theory, education and practice in this essential sector of architecture, and help to formulate solutions to the...

Discover new strategies for maximizing performance and profit across your organization through the concept of operational excellence.Companies must learn that you cannot fire and budget-slice your way to sustainable growth. Our world is too complex, too interconnected, and technology too quick-evolving for organizations to achieve dramatic results simply by eliminating waste and increasing standardization. Maybe these methods worked before--occasionally--but not an...

This book focuses on the relationship between the disciplines of archaeology and anthropology. Both disciplines arose from a common project: a desire to understand human social and cultural diversity. However, in recent years, archaeologys interest in anthropology has remained largely unreciprocated. To date, the causes and consequences of this imbalance have received little attention, particularly within anthropology. Including papers by eminent thinkers within both disciplines, this book...