All the world's most advanced economies are dominated by service. The service sector also employs the largest number of people and it is the fastest growing sector, both in number of companies and employees. The questions posed in the book are: (1) How is it growing; (2) what are these new service innovations; (3) what are the drivers; and (4) how can organizations work with service innovations in a structured way? The book views service as the value-creating activity that customers perfor...

Ethnographic perspectives are often used by archaeologists to study cultures both past and present - but what happens when the ethnographic gaze is turned back onto archaeological practices themselves? That is the question posed by this book, challenging conventional ideas about the relationship between the subject and the object, the observer and the observed, and the explainers and the explained. This book explores the production of archaeological knowledge from a range of ethnographic p...

This edited collection examines the effects that macrosystems have on the figuration of our everyday—of microdystopias—and argues that microdystopic narratives are part of a genre that has emerged in contrast to classic dystopic manifestations of world-shattering events. From different methodological and theoretical positions in fieldworks ranging from literary works and young adult series to concrete places and games, the contributors in Microdystopias: Aesthetics and Ideologies in a Brok...

This book addresses the shifting status of the humanities through a national case study spanning two centuries. The societal function of the humanities is considered from the flexible perspective of knowledge politics in order to historicize notions of impact and intellectual organization that tend to be taken for granted. The focus on modern Sweden enables an extended but still empirically coherent historical analysis, inviting critical comparisons with the growing literature on the histo...