Workplace Intelligence provides a range of insights into the unconscious processes at play in the workplace and an introduction to a balanced approach to organizations.The book explores key concepts, showing how our emotions and early experiences inform the roles we play at work, as well as how we react to other people. It encourages close observation and reflection and utilization of this knowledge for managing ourselves and others fruitfully. It also provides managers wi...

The Psychology of Organizations and Workplace Issues: Resolving Everyday Conflicts introduces theories about the psychic life of organizations. It differentiates and clarifies both the objective structural elements and the subjective emotional elements. The objective part involves the conditions emerging from the describable features of the organization. The subjective perspective addresses the often more hidden emotional influences and manifestations in the organization: this wil...

Why do our organizations so often seem to be less than the sum of their parts? What undermines effectiveness and morale, and gets in the way of achieving what we set out to do?The Unconscious at Work, Second Editiondraws on a body of thinking and practice which has developed over the past 70 years, often referred to as 'the Tavistock approach' or 'systems-psychodynamics'. All the contributors are practising consultants who draw on this framework, bringing it alive and maki...

This best-selling book explains the concept of constructive alignment in education and aids implementation of this at multiple levels.

Now in its fifth edition, Foundations of Primary Teaching will be an essential resource for any trainee or practicing primary teacher. Written in a friendly and accessible manner, this book has been updated in line with the new curriculum and provides a comprehensive introduction to all aspects of teaching within the primary school. It blends theory and practice to foster and develop effective pedagogy and, in so doing, to stimulate your thinking, expand your horizons and motivate...

Professional boundaries between worker and client underpin all areas of practice in social work and social care, and the mismanagement of these boundaries can lead to unprofessional conduct and negative consequences for both worker and client.This book is a no-nonsense guide to boundaries – what they are, why they are there and how to maintain them, from legal boundaries and policies governing behaviour to rules surrounding confidentiality. Presenting a flexible framework of rules ...

Executive Coaching focuses on the coaching applications of systemic-psychodynamic theory in the context of organizational life that is both goal-orientated and held in a managerial/leadership context.

This bestselling book is a unique introduction to the practice of university teaching and its underlying theory. This new edition has been fully revised and updated in view of the extensive changes which have taken place in higher education over the last decade and includes new material on the higher education context, evaluation and staff development. The first part of the book provides an outline of the experience of teaching and learning from the student's point of view, out of which gr...

A unique and practical text written specifically for those embarking on a post-primary teaching career in Ireland. Details comprehensive treatment of the issues facing pre-service teachers, along with guidance for those in the early years of a teaching career. It provides practical guidance on many areas: classroom management; planning for lessons; time management; evaluating learning; motivating pupils; dealing with conflict; and managing stress. It assesses teaching methodology in light ...

In this age of e-business, there is an increasing over-reliance on electronic communication and insufficient attention paid to the management of face-to-face relationships. In this fascinating text, John Hayes addresses this significant workplace issue by examining the nature of interpersonal skill: the goal-directed behaviours used in face-to-face interactions in order to achieve desired outcomes. He argues that interpersonal competence is a key managerial skill which can distinguish the ...

Assessment is a value-laden activity surrounded by debates about academic standards, preparing students for employment, measuring quality and providing incentives. There is substantial evidence that assessment, rather than teaching, has the major influence on students’ learning. It directs attention to what is important and acts as an incentive for study.This book revisits assessment in higher education, examining it from the point of view of what assessment does and can do and arg...

Will todays curriculum prepare secondary school students for life in the 21st century?