In their new book Solving Managerial Problems Systematically, Hans Heerkens and Arnold van Winden teach students how to identify and efficiently deal with problems. The book uses the Managerial Problem-Solving Method, which deals with problems step by step.Solving Managerial Problems Systematically describes the seven phases of the Managerial Problem-Solving Method, a roadmap on how to identify, conduct thorough research into, and lastly solve a core problem. This textbook...

Projects fail because of risks that are discovered too late, are ignored or simply are not sought. This statement seems trivial at first glance, but it is not so obvious for many stakeholders. With effective risk management, you keep your project under control and eliminate 90% of all project problems before they occur.This book describes the most important methods and tools how to successfully apply risk management in projects in a practical and easy-to-use way. You will receive h...

Gain the competitive edge with the smart use of business analyticsIn today’s volatile business environment, the strategic use of business analytics is more important than ever. A Practitioners Guide to Business Analytics helps you get the organizational commitment you need to get business analytics up and running in your company. It provides solutions for meeting the strategic challenges of applying analytics, such as:Integrating analytics into decision mak...

The definitive guide to organizational excellence--completely updated Fully revised for the latest American Society for Quality (ASQ) Certified Manager of Quality/Organizational Excellence (CMQ/QE) Body of Knowledge, The Handbook for Quality Management: A Complete Guide to Operational Excellence, Second Edition offers in-depth guidance on effectively applying the principles of quality management in today's business environment and delivering superior results. Designed to he...

This book is a refreshingly practical yet theoretically sound roadmap to leveraging data analytics and data science. The vast amount of data generated about us and our world is useless without plans and strategies that are designed to cope with its size and complexity, and which enable organizations to leverage the information to create value in marketing.Creating Value with Data Analytics in Marketing provides a nuanced view of big data developments and data science, arguing that ...

There are a number of distinctive features of this book that makes it different from other on Six Sigma. It recognizes that there are two diametrically opposing views expressed on Six Sigma, those that are strongly in favour, and those that are not, for various reasons. The book deals, head on, with the principle reasons for such hostility. It cuts through the hype associated with the brand name. It proposes simple remedies for certain defined frailties in the standard approach, particular...

Data mining and predictive analytics are the 21st century’s most valuable new management tools. In this practical guide for organizational leaders and top-level executives, industry experts Jeff Deal and Gerhard Pilcher explain in clear, understandable English… what data mining and predictive analytics are why they are such powerful management tools how and when to use them for greatest positive impact across a broad spectrum of indust...

Six Sigma for Managers is a practical overview on how to implement Six Sigma practices in everyday business. Emphasizing straightforward explanations instead of complex charts and statistics, it shows managers how to map processes, measure smart, and follow other Six Sigma principles.

Unified Theory of Business Strategy (UTBS)Successful businesses require strategic thinking, well-formulated goals and a clear approach to implementation. These are widely accepted as essential to business success. But describing these factors is not the same as making them happen.What corporate executives and business owners increasingly need is a practical, workable approach to business strategy that is supported by theory (but not drowned in it). That is ...

Many people in organizations resent internal control and risk management; these two processes representing unwelcome tasks to be completed for the benefit of auditors and regulators. Over the last few years this perception has been heightened by the disastrous implementation of section 404 of the Sarbanes-Oxley Act of 2002, which is generally regarded as having been too expensive for the benefits it has brought. This important book offers a way of improving this prevailing perception and i...

This book is for any manager or team leader in any sized organisation, public or private, who needs to implement processes of projects and yield maximum returns with minimum risk.In Strategic Thinking, Dr Stevens advocates that the formal group problem solving methodologies that he has refined and practised worldwide should be taken from the large government and private sector organisations and applied to small business to dramatically increase profitability.Dr David Steven...

Six sigma is an effective and important management approach particularly used by multinational companies with manufacturing bases in the Asian and Pacific rim. One of the key issues facing businesses today is how to eliminate the high cost of developing new products. This is an area where the potential of six sigma has not been widely appreciated before. Six Sigma and the Product Development Cycle brings the six sigma approach up-to-date and explains it in a way that appeals to today’s man...