Malcolm McDonald on Key Account Management explores the challenges of winning, retaining and developing key accounts. Key accounts are customers who help their suppliers grow, and consequently, they wield significant power. Although they are the key to market share and revenue growth, the costs of serving key accounts can erode profitability unless they are thoroughly understood and managed.Malcolm McDonald on Key Account Management

Transformational Sales Leadership: Sales Leader Perspectives offers viewpoints from 12 leaders across the global sales industry, all of which challenge conventional sales models and promote visionary ways of thinking about sales and leadership.The leaders who share their professional stories in the book are from organizations including SAP, Google, Nationwide US, and Royal Caribbean, as well as their own practices, and they represent a new breed of salespeople who are incr...

Mary Beth Rogers has led an eventful life rooted in the weeds of Texas politics, occasionally savoring a few victories—particularly the 1990 governor’s race when, as campaign manager for Ann Richards, she did the impossible and put a Democratic woman in office. She also learned to absorb her losses—after all, she was a liberal feminist in America’s most aggressively conservative state.Rogers’s road to a political life was complex. Candidly and vulnerably, she shares both public and...

"Cold Anger is an important book about the empowerment of working-class communities through church-based social activism. Such activism is certainly not new, but the conscious merger of community organizing tactics with religious beliefs may be. The organizing approach comes from Aul Alinsky and his Industrial Areas Foundations (IAF). . . . The book is structured around the political life of Ernesto Cortes, Jr., the lead IAF organizer who has earned recognition as one of the most powerful ...

In the 2014 midterm election, Democrats in Texas did not receive even 40 percent of the statewide vote; Republicans swept the tables both in Texas and nationally. But even after two decades of democratic losses, there is a path to turn Texas blue, argues Mary Beth Rogers - if Democrats are smart enough to see and follow it.Rogers is the last person to successfully campaign-manage a Democrat, Governor Ann Richards, to the statehouse in Austin. In a lively narrative, Rogers tells the ...

Barbara Jordan was the first African American to serve in the Texas Senate since Reconstruction, the first black woman elected to Congress from the South, and the first to deliver the keynote address at a national party convention. Yet Jordan herself remained a mystery, a woman so private that even her close friends did not know the name of the illness that debilitated her for two decades until it struck her down at the age of fifty-nine.In Barbara Jordan, Mary Bet...

Mary Beth Rogers has led an eventful life rooted in the weeds of Texas politics, occasionally savoring a few victories—particularly the 1990 governor's race when, as campaign manager for Ann Richards, she did the impossible and put a Democratic woman in office. She also learned to absorb her losses—after all, she was a liberal feminist in America's most aggressively conservative state.Rogers's road to a political life was complex. Candidly and vulnerably, she shares both public and...

The new way to transform a sales culture with clarity, authenticity, and emotional intelligenceToo often, the sales process is all about fear. Customers are afraid that they will be talked into making a mistake; salespeople dread being unable to close the deal and make their quotas. No one is happy.Mahan Khalsa and Randy Illig offer a better way. Salespeople, they argue, do best when they focus 100 percent on helping clients succeed. When customers are succ...

From the author of two #1 bestsellers - The Paradise Conspiracy and Lawyers, Guns & Money - comes the final piece of the jigsaw...In the eighties and nineties, a small coterie of business tycoons stumbled on an incredible get-rich-quick scheme, using dodgy tax havens, fake documents and political connections that reached all the way to the top.Why did politicians interfere in criminal investigations?Who authorised covert surveillance of a rising political star threa...

The “riveting”* true story of the fiery summer of 1970, which would forever transform the town of Oxford, North Carolina—a classic portrait of the fight for civil rights in the tradition of To Kill a Mockingbird*Chicago TribuneOn May 11, 1970, Henry Marrow, a twenty-three-year-old black veteran, walked into a crossroads store owned by Robert Teel and came out running. Teel and two of his sons chased and beat Marrow, then k...

Expert contributors examine the recent actions of the Federal Reserve and suggest directions for the Fed going forward by drawing on past political, historical, and market principles. They explain how the Fed arrived at its current position, offer ideas on how to exit the situation, and propose new market-based reforms that can help keep the Fed on the road to good monetary policy in the future.

NEW YORK TIMES BESTSELLER • A passionate manifesto that exposes hypocrisy on both sides of the political divide and points a way out of the tribalism that is tearing America apart—from the CNN host hailed as “a star of the 2016 campaign” (The New York Times), now seen on The Van Jones ShowVan Jones burst into the American consciousness during the 2016 presidential campaign with an unscripted, truth-telling style and an already established...