Leadership matters more than ever in this turbulent moment in American higher education.During these unprecedented times, glaring internal inefficiencies, communication breakdowns, and an overriding sense of cultural inertia on many campuses are too often set against a backdrop of changing consumer preferences, high sticker prices, declining demand, massive tuition discounting, aging infrastructure, technological and pedagogical alternatives, and political pressure...

How can colleges stay relevant in the twenty-first century?Residential colleges are the foundation on which US higher education is based. These institutions possess storied traditions fondly cherished by students, alumni, and faculty. There is no denying, however, that all colleges today struggle with changing consumer preferences, high sticker prices, and aging infrastructure. Technological and pedagogical alternatives—not to mention growing political pressure—pre...

During these unprecedented times, glaring internal inefficiencies, communication breakdowns, and an overriding sense of cultural inertia on many campuses are too often set against a backdrop of changing consumer preferences, high sticker prices, declining demand, massive tuition discounting, aging infrastructure, technological and pedagogical alternatives, and political pressure. Strategic leadership in such a complex environment needs to be exercised in nuanced ways that differ from those...