One step can change everything... Cass Brooks wishes she could turn back time. She'd go back to that morning and retrace her steps. Her boyfriend would still be with her. Her mother wouldn't be nagging her to plan a new future when all she wants is her old life back. Everything seems out of reach. But when Ticket, the most intelligent and devoted golden Labrador, bursts into Cass's life and chooses her, she dares to dream that she can be happy again. Then on a flight she sits next to Charl...

After Polly ends her relationship with the father of her young son, Louis, she is determined to move on. All she wants is to focus on her job, her friends and to be a good mum. No more looking over her shoulder. No more complications… Then Polly meets Ben. Ben is guardian to his niece, Emily. They become close, with Polly teaching Ben how to plait Emily’s hair and Ben playing football with Louis. Their friendship is unexpected. Polly has never been happier. But just as Polly thinks her lif...

January Wild loves her daughter, her dog Spud and her childhood home by the sea. Single parenting is tough, but January has no regrets. She has a job she adores, a happy home, and the support of her beloved grandfather. But the arrival of a new boss threatens to shake up January’s safe world. Ward Metcalfe loves great sales results and a well-run office. Everyone at the office agrees: Ward is a soulless, corporate slave driver. Even Spud, the company mascot, dislikes him. Yet over time Jan...

A critical text on feedback and assessment for all teacher educators.Feedback can be key to learning, but its potential value is not always fulfilled in practice. Developing a more nuanced understanding of feedback is particularly crucial in the ITE sector where ITE students receive feedback as learners but also give feedback to their pupils, and teacher educators need to provide feedback to their students and also guide them to give effective feedback to their pup...

Too Proud to Lead provides essential advice on how to avoid hubristic behavior that can endanger businesses, as well as cope with arrogant overconfidence in others in the workplace.Laying out the dangers of arrogant overconfidence for both individuals and organizations, Too Proud To Lead explores the economic and psychological costs of hubristic behavior and argues for a new approach to leadership in order to avoid the pitfalls of hubris. Punctuat...

In this book the seven-eyed supervision model is explored and developed to reflect its use in many professions and different parts of the world.

′This book provides teachers in higher education with what they need - a compelling framework for improving student learning. It combines a comprehensive synthesis of the latest research on learning and teaching with practical strategies for implementing it in their classrooms′ - Professor Ken Bain, Author of What the Best College Teachers Do, Vice Provost for Instruction, Montclair State UniversityPraise for the First Edition:`For too long we have waited for a book that br...

In Conducting Action Research, Coghlan and Shani explain how action research differs from more detached research methods and provides expert guidance on how to engage effectively with it, helping the reader to complete both a successful research project and produce findings that are useful in an organizational context.Ideal for Business and Management students reading for a Master’s degree, each book in the series may also serve as reference books for doctoral stud...

Excellent leadership mattersWithout excellent leadership, school improvement is impossible, or at least impossible to sustain. But what are the characteristics of an excellent leader? Is general leadership experience and knowledge enough? And how do you practically grow and develop leadership in yourself and others so you can all have a bigger impact on student outcomes?This integrated, holistic resource explores the virtues that are integral to ac...

Learning in the workplace has come of age with the publication of this book. It shows the way for a new level of sophistication in the ways learning and work are treated. And it opens new territory for exploration in the world of learning throughout life.David Boud, University of Technology, SydneyStephen Billett provides a comprehensive and practical model, well-grounded in theory and research, to guide learning in the workplace. This is a 'must read' forthose in v...

Continual Change Groupwork 2**nd Edition is a groupwork course in a book. This book provides a fresh and enlivening appreciation of the importance and mastery of groupwork. Groups structure our social world, whether they are families, teams, communities, workplaces or on social media. Due to their underlying structures, groups are continually changing and evolving. To help group leaders keep pace, Continual Change Groupwork 2**nd Edition provides the kno...

In this age of e-business, there is an increasing over-reliance on electronic communication and insufficient attention paid to the management of face-to-face relationships. In this fascinating text, John Hayes addresses this significant workplace issue by examining the nature of interpersonal skill: the goal-directed behaviours used in face-to-face interactions in order to achieve desired outcomes. He argues that interpersonal competence is a key managerial skill which can distinguish the ...