Evaluation Management: How to Commission and Conduct Evaluations that Matter helps evaluation teams and commissioners achieve results that meet utilization and organizational learning goals and inform positive change for programs and communities. Tessie Tzavaras Catsambas and E. Jane Davidson provide insights on both the tactical and strategic levels of evaluation management, using approaches and skills from project management, administration and logistics, budgeting, team...

Stop presenting and start facilitating meaningful learning.Whether you are a subject matter expert who occasionally takes on a trainer role, a trainer who wants to build on solid presentation skills, or anywhere in between, Facilitation Basics will help you create supportive and effective learning. This complete how-to guide is designed to improve your facilitation proficiency so you can give face-to-face as well as online and virtual classroom learners your best.Part of AT...

Market Research just got easierEvery day in business we make decisions. To reduce the risk associated with making these decisions, it's essential to understand your consumer and your market, and this is why we conduct market research. Decisions are not taken in a vacuum; there are competitive products and services in your marketplace, which means that consumers can choose whether or not to buy your product. Some decisions are high risk such as launching a new produc...

This book is written for students taking courses in monitoring and evaluation both in college and at the university .The outstanding feature of the book lies in its organization. The chapters are arranged in chronological sequence to correspond to the classic steps in monitoring and evaluation systems. By looking at the monitoring and evaluation steps, the reader is presented with a logical & integrated framework. The principles and ideas expressed herein are relevant to any monitoring and...

This book gives you all the guidance and exercises you need to incorporate action learning into every training you conduct.A trainer’s job is to ensure their lessons stick, which means relating lessons to their trainees’ own on-the-job experiences. Author Geri McArdle teaches trainers how to do this by using the strategies of “action learning” in their lesson design and presentation to help learners better absorb the material.Filled with examples of easy-to...

This practical book provides clear, step-by-step guidance on how to develop a monitoring and evaluation framework in a participatory, logical, systematic, and integrated way. The authors outline the key stages and steps involved, including: scoping the framework; identifying planned results; using program theory and program logic; developing evaluation questions; identifying processes for ongoing data collection and analysis; determining means to promote learning; reporting; and disseminat...

After more than a decade of development investments in monitoring and evaluation few countries are able to regularly report on how effective their policies and programs are in achieving the results they desire. It is not through lack of good M&E design, nor political mandates to support the effort, but from a lack of sustained management and delivery of effective M&E programs within established organizations. Building Sustainable Monitoring and Evaluation Systems will help improve the capacit...

Don’t leave course design to trial and error.Is trial and error a key pathway to instructional systems design (ISD)? Does success come only to experienced designers with expert instincts? Prior to the 2000 publication of ISD From the Ground Up, it certainly appeared that way to instructional designers just learning the ropes. Chuck Hodell set out to change that.Known as “the man who wrote the book on ISD—literally,” Hodell developed a comprehensive and practical handbook on...

Educators are increasingly coming to realize the importance of making decisions based on reliable, accurate data. This short guide provides a blueprint for evaluating academic programs, practices, or strategies within a simple, effective framework. It includes a step-by-step walkthrough of the program evaluation cycle and an appendix that explains vital concepts and vocabulary in accessible language.

Develop training content that adheres to today’s demanding standards.Master trainer Geri McArdle’s refresh of Training Design and Delivery makes accessible the proven principles and tools that countless trainers rely on.Her third edition highlights new training delivery systems that have had an immediate and far-reaching impact on training. More importantly, it hones in on their technologies. McArdle has substantially added to the section on delivery and provides new chapte...

Much of the work of user-centered design practitioners involves some type of interviewing. While interviewing is an important skill, many colleagues have little or no formal training in interviewing methods and often learn on the job with limited feedback on the quality of their interviews. This book teaches readers about the three basic interview methods: structured interviews, semi-structured interviews, and unstructured interviews. The author discusses the various strengths, weaknesses,...

From pioneering leaders in the field, this is the first book to provide a solid foundation for three major stakeholder involvement approaches: collaborative, participatory, and empowerment evaluation. Highlighting differences among the approaches, the authors focus on the role of the evaluator, who may be in charge of the evaluation, share control, or serve as a "critical friend," leaving stakeholders in control. Practitioners are guided to select and implement the most appropriate framewo...