Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever.The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation—especially difficult ones—leads to the results you want....

The book that revolutionized business communications has been updated for today's workplace. Crucial Conversations provides powerful skills to ensure every conversation—especially difficult ones—leads to the results you want. Written in an engaging and witty style, it teaches listeners how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of...

The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask"We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those toug...

Hold anyone accountable. Master performance discussions. Get RESULTS.Broken promises, missed deadlines, poor behavior--they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems--permanently.PRAISE FOR CRUCIAL ACCOUNTABILITY:

**"Warning: this book will make you a better parent, partner, colleague, and friend." —Adam Grant, New York Times bestselling author of Hidden PotentialUnlock the secret to true and lasting change.**We all spend a lot of energy trying to get people to listen to us, and despite our best efforts, we often fail. But what if the secret to influencing others was to demonstrate acceptance?Enter validation—communication where one accepts and sees the vali...

**NEW YORK TIMES BESTSELLER • The beloved author of Lighter offers a blueprint for deepening your compassion, kindness, and gratitude so you can truly grow in harmony with another person and build stronger connections in all your relationships.“A beautiful offering from the heart, to the heart.”—Elizabeth Gilbert“Yung Pueblo holds a mirror to the relationships we have and offers clear directions to the relationships we desire.”—Simon Sinek“How ...

**NATIONAL BESTSELLER • Imagine living the life you want to lead, not the one you’re willing to accept. This profound but practical book offers clear steps to stop people pleasing and start living your truth.“A powerful book. If you’ve ever compromised your principles to please others, Defy will give you the will—and skill—to stand up for yourself.”—Adam Grant, #1 New York Times bestselling author of Think Again**In a moment when many of us are an...

**From the New York Times bestselling author of Clear Thinking and Farnam Street founder, Shane Parrish.The second book in the timeless Great Mental Models series.**Time and time again, great thinkers such as Charlie Munger and Warren Buffett have credited their success to mental models–representations of how something works that can scale onto other fields.Mastering a small number of mental models enables you to rapidly grasp new information, iden...

**From the New York Times bestselling author of Clear Thinking and Farnam Street founder, Shane Parrish.The fourth and final installment in the timeless Great Mental Models series.**Time and time again, great thinkers such as Charlie Munger and Warren Buffett have credited their success to mental models–representations of how something works that can scale onto other fields.Mastering a small number of mental models enables you to rapidly grasp new ...

**“A revolutionary guide to mastering your emotional life.”—Charles Duhigg“Brilliant, engaging, and deeply insightful.”—Lisa Damour“A blueprint for navigating the emotional curveballs that life throws at us every day.”—The New York TimesINSTANT NATIONAL BESTSELLER • One of Oprah Daily’s Best Self-Help Books for Personal Growth in 2025, Next Big Idea Club’s Highly Anticipated Books, and Adam Grant’s 10 New Books to Feed Your MindA PUBLISHE...

Lived experience and the science of healing tell the life-changing truth: unlearning is the key to setting yourself freeIn an inspirational, practical self-help book, bestselling author of A Good Wife Samra Zafar weaves together research and personal stories to share how she has broken free of beliefs that held her back, and how readers can too.After escaping an abusive marriage in her twenties with her two daughters in tow, Samra Zafar thought the...

“If you’ve ever felt like two ears aren’t enough, this book is for you. Deep Listening reveals how we can improve at hearing others—and helping them hear us too.” —Adam Grant, #1 New York Times bestselling author of Think Again and Hidden Potential, and host of the podcast Re:ThinkingWhy do so many conversations leave us feeling unheard and disconnected? In Deep Listening, acclaimed BBC journalis...