Creativity in Business The basic guide for generating and selecting ideas Many people see creativity & innovation as the driving force for change, growth and prosperity for society, education and business. This book will help you to to understand the basics of creativity and how you can come up with many ideas and how to select the right ones for your situation. What you will learn In this book we outline the 4 step creativity process: - asking the right questions - generate many ideas - s...

In this completely revised and updated edition of the customer service classic, Carl Sewell enhances his time-tested advice with fresh ideas and new examples and explains how the groundbreaking “Ten Commandments of Customer Service” apply to today’s world.Drawing on his incredible success in transforming his Dallas Cadillac dealership into the second largest in America, Carl Sewell revealed the secret of getting customers to return again and again in the original

Learn time-tested, research-proven practices that generate creativity and innovation, helping you and/or your organization get a leg-up on the competition.Creativity is not random. There are reproducible tools and tactics that can help you think smarter and more creatively. Doug Hall and David Wecker work with executives, entrepreneurs, kids, teachers—and everyone who hungers for more wisdom, creativity, and personal growth—to invent ideas for solving problems 52 w...

Create Business and Generate Profits inNew Markets through Innovation!“The best account I have read about how companies can enable and support internal entrepreneurs to achieve innovation-led growth.”Philip Kotler, S.C. Johnson & Son Professor of International Marketing, Kellogg School of Management“An essential resource for both private and public sector leaders seeking to align new business creation with an organization’s mission a...

Ageless Entrepreneur offers a new perspective on the barriers to entry that young people face today in starting their careers as well as valuable insights into the possibilities for seniors, who all too often are being forced out of the work force when they can least afford it.Entrepreneurial guru Sam Macleod leads an improbable group of would be entrepreneurs into new challenges and unexpected alliances that revitalize their future. Spearheading the group is Sam’s boyhood...

Originally published in 1967, the modest and plainly descriptive title of Development Projects Observed is deceptive. Today, it is recognized as the ultimate volume of Hirschman's groundbreaking trilogy on development, and as the bridge to the broader social science themes of his subsequent writings. Though among his lesser-known works, this unassuming tome is one of his most influential.It is in this book that Hirschman first shared his now famous ""Principle of the Hiding...

Maximize employee performance with this updated edition of the classic bestsellerIn Bringing Out the Best in People: How to Apply the Astonishing Power of Positive Reinforcement, renowned thought leader and internationally recognized workplace expert Aubrey Daniels takes a look at today’s rapidly changing work environment, providing a timely update to his seminal book on performance management.As one of the foremost speakers and writers in...

As the United Nation adopted Entrepreneurship for development on December 8, 2012, Churches and states around the world cannot seem to agree how to get involved in socioeconomic development and entrepreneurship, a subject certainly bears examination.Using a qualitative approach, religious scholar, psychologist and researcher, Dr. Richard Corker-Caulker outlines the theories that have justified various social programs. He analyzes, interprets, and explains how church and state have r...

A powerful new kind of competitive advantage is now possible thanks to technological and social disruptions that are already occurring. These disruptions revolutionize how companies can partner to create new growth. The Reciprocity Advantage shares a model for creating that growth: define your right-of-way (the underutilized resources you already own that you can share with others), partner to do what you can’t do alone, experiment to learn, and scale the new business at low risk. Reciproc...

In this insightful new book, business and life coach Debra Bajoras invites you to develop an equal, co-creative relationship with your business -- the ultimate process that will offer you the opportunity to become fully self-expressed in tandem with each other. Intuition is the tool you will use to communicate with each other. In doing so, you will be guided every step of the way. Nurture your relationship, honor the guidance you receive, align your purposes, and heal all dysfunctions as s...

Inspired by the principles developed in the "Service Profit Chain", Mike Hohnen takes you through each of the steps needed to create an outstanding service business.We live in a world of abundance – there is plenty of choice everywhere. And since 2008 we have experienced significant drops in demand as consumers became more careful. The result is a widening gap between supply and demand in virtually any category you can imagine.When that happens, many companies have a knee-j...

Africa is ready for lift-off. The multiple challenges of the continent have fast become the catalyst for innovation on an astounding level – forming new technologies, new infrastructure, new ways of doing things, and a new narrative. Africa is a continent full of creativity, energy, and change – and much of it is thanks to the miracle of the mobile phone.In Disrupting Africa: The rise and rise of African innovation, Nnamdi Oranye looks at increasing innovation in ...