The intent of this book is to avoid the hype and conflicting information surrounding the use of social media in organizations and to point you to resources that have been researched and provide the most reliable information. The content of this book avoids promoting or pushing any specific tool, as all social media technology tools are evolving and frequently updating with new features. What is right for one organization is not necessarily right for your organization.This book is a...

Extending upon the many traditional program/project management office (PMO) books that present theoretical concepts and knowledge, Business Driven PMO Setup presents practical experiences and wisdom for those responsible for, belonging to, and served by a PMO. This book is rooted in the shared experiences and business settings of all PMOs and it is organized to provide the reader with actionable solutions to the problems and execution difficulties that PMOs face.Mo...

Solve business problems, uncover new opportunities, and ignite innovation using the newest collaborative technologiesThe Collaborative Organization gives you a strategic approach to building, implementing, and using social and collaborative technologies—such as those created by Jive and Yammer—to create innovative products, solve business problems, and create new processes that will foster lasting success and growth.Jacob Morgan is...

Become equipped with the principles, knowledge, practices, and tools need to assume a leadership role in an organization. From Analyst to Leader: Elevating the Role of the Business Analyst uncovers the unique challenges for the business analyst to transition from a support role to a central leader serving as change agent, visionary, and credible leader.

Architecting and Orchestrating Agile focuses not only on the day to day agile activities and people interaction, but also focuses on the designing aspects of Agile. And it starts with Program and Portfolio stakeholders alignment of strategic themes, driving clarity with business and architectural Epics and how that fits down to program and team level tactical planning. The leadership must make sure that the technology team understands the business value of a product feature and do anything...

As we move deeper into the 21st century, firms continue to struggle with the implementation of sales force technology tools and the role they play in sales representative performance. Foreseeing a changing environment, many sales organizations have begun to focus on technology-related strategies, business processes, and applications to adapt to these emerging issues. With this in mind, sales force technology usage has changed the methods of selling. Salespeople are no longer selling just a...

No more than today, in the era of cloud technologies and social distancing, could the old saying “people buy from people” be more appropriate. Demo Guru focuses on bringing the human aspect back into the world of technical sales by establishing a perfect connection between Sales, Presales, and Prospective Customers as a key driver to unbeatable win rates. Profiting from years of experience in demonstrating enterprise software across the globe, this handbook is the Holy Grail for any experi...

Are you handling, or working in a call center now? You feel stress with the call volumes, your people are not handling the customers well, and you feel that you can't take it anymore. Well, you are not alone. Working or handling a call center is never an easy job. Customers are demanding, and call volumes keep coming in. Therefore, this ebook is written to help you. This ebook compiles tons of tips from REAL call centers owners, sharing their tips on handling situations lik...

Book Four in Motivated Series by Brian E. Howard.Job search expert, Brian E. Howard, has been helping job seekers for over 25 years. From that depth of experience, Brian wrote The Motivated Job Search Workbook, which contains thought-provoking questions and exercises that correlate directly with Brian's job search books: The Motivated Job Search and Over 50 and Motivated!Conducting a job search can be a daunting task, especially i...

"The best technology or product rarely wins in the B2B technology world." If you're like many Founder-led B2B technology start-ups, your leadership comes from a technological or engineering/product background, and because of this, they have limited experience or knowledge in sales and/or sophisticated Go-to-Market strategies. They depend on a "product-led" strategy where connecting with the customer consists of describing, educating or over-informing prospective customer's on what the prod...

Agile: An Executive Guide describes Agile methods in clear business language specifically written for professionals. It will help you make realistic business-driven decisions on whether Agile methods are appropriate for your organisation; whether you are looking to reduce your IT overheads, provide better software solutions to your clients, or have more control over your IT expenditures. This guide provides practical, proven ways to introduce, incorporate and leverage Agile method...