Empower students to excel in CSEC® Office Administration and build real-world workplace skills with the most comprehensive, student-friendly resource available. This updated edition matches the latest syllabus, simplifies complex office procedures, provides structured SBA support, and brings learning to life with clear explanations, engaging visuals and practical case studies. Available in print and digital formats.- Engage with a student-centred, learning-first approach. Chunked t...

Brace yourself for double the suspense in these snowbound adventures as an avalanche forces two couples to face down their enemies in a ski resort shut off from the outside world.In Buried in Shadows by Dani Pettrey, Cassandra Parker arrives at her best friend's destination wedding, praying her stalker hasn't tracked her to Colorado. Also part of the wedding party is Sheriff Joel Brunswick, the man she stunned by leaving at the altar to hide a dangerous tr...

Customer Relationship Management presents a ground-breaking strategic framework for successful CRM policy. Built around Professor Payne's five key processes, the book demonstrates a systematic management progression that will guarantee the maximum impact and efficiency of a CRM programme.The book backs up these five processes - strategy development, value creation, channel and media integration, information management and performance assessment - with 16 best pract...

She's caught in a deadly game. He's the only one who can help her win.Bronwyn Pierce has poured everything into The Haven, her family's exclusive mountain resort in Gossamer Falls. But when financial discrepancies surface and the numbers suggest something far darker than simple mismanagement, she's forced to call on the one person with the skills to help her: Mo Quinn, a former Army intelligence officer, her first love, and the last person she ever wanted to trust ...

USA Today Bestselling Author Elizabeth Goddard Presents a Gripping Thrill RideInvestigative journalist Cressida Dane arrives in Hidden Bay after a worldwide journey to finish her late father's manuscript on shipwrecks. As she tries to discover the story behind the "ghost ship" Specter's Bounty, her only lead is a name her father left behind—Evelyn Monroe. As Cressida uncovers more about the ship, she quickly realizes that her rese...

FBI agent Collin Sullivan arrives at Broken Chains Ranch with Ollie Callahan—a foster teen and sole witness to a mob hit. The ranch, started by Collin's cousin to provide a trauma recovery facility for veterans, should be a place he can keep Ollie safe until the trial. But what was meant as a peaceful haven becomes a battleground when armed attackers surround the property.Survival expert Elena Thompson teaches wilderness skills at the ranch and coaches Ollie in self-defense, but so...

Sometimes the closer you get to justice, the deadlier it becomesWhen decorated FBI undercover agent Scott Sinclair suffers a gunshot wound in his right arm, the injury threatens his future career in the field. He is determined to regain his former job by training himself to use his left hand, and failure is not an option—especially when he's unofficially pulled into an investigation.Tori Mitchell is a passionate crime reporter and podcaster who has dedicate...

Three years after her mother's suspicious death, forensic artist Jo Cattrel is in hiding, working at a storm-watching lodge along the Washington coast. When her father sends her a disturbing and cryptic message, Jo leaves the safety of the lodge to find him. But during the ferry crossing, Jo witnesses a murder—and becomes a target.More surprising to Jo than being in danger is the identity of the person who steps in to protect her—none other than her ex, former Green Beret Cole Merc...

A century-old mystery, a hidden treasure, and an isolated estate where danger lurks in every shadow.For historical anthropologist Cara Tucker, the chance to spend a sabbatical semester on a remote country estate—with full access to its vast library and century-old journals—is a dream come true … until a series of strange incidents begins to turn her dream into a nightmare. Someone, it seems, does not want anyone diving into the past and unearthing old ghosts.

"When you combine two brilliant storytellers such as Coble and Acker, the result is a beautiful, well-crafted legal thriller that keeps the reader utterly riveted." --Lynette Eason, bestselling author"Coble and Acker have forged a seamless partnership with a singular voice." --Charles Martin, NYT bestselling authorUSA TODAY bestselling romantic suspense author Colleen Coble and Rick Acker deliver the final book in their be...

Haunted by a half-forgotten past, former army photographer Remi Grant is working at an isolated storm-watching lodge on the rocky Washington coast when she receives a mysterious puzzle piece. The puzzle piece may be the catalyst to unlock a disturbing incident she struggles to remember—the event that sent her into hiding. But with heavy storms rolling in, she has to focus on the present, not get caught up in the past.When a mysterious man at the lodge saves her life—twice—Remi beco...

In the shadow of a threatening volcano, long-haul trucker Kit Garrido wakes up in her crashed big rig, unable to recall what happened or why she's suddenly in possession of someone's baby. Fiercely independent, she has to admit that perhaps this time she could use a little help.As the threat of eruption grows, former cop Cullen Landry refuses to leave his cabin in the evacuation area, which is why he's the only one left who can help Kit escape the crumpled cab of her truck. He does...