A BUSINESSWEEK BESTSELLERBestselling Lean Six Sigma author Michael George provides the first pocket guide for deployers of Lean Six SigmaThe Lean Six Sigma Pocket Toolbook blends Lean and Six Sigma tools and concepts, providing expert advice on how to determine which tool within a "family" is best for different purposes. Packed with detailed examples and step-bystep instructions, it's the ideal handy reference guide to help Green a...

Bring the miracle of Lean Six Sigma improvement out of manufacturing and into servicesMuch of the U.S. economy is now based on services rather than manufacturing. Yet the majority of books on Six Sigma and Lean--today's major quality improvement initiatives--explain only how to implement these techniques in a manufacturing environment.Lean Six Sigma for Services fills the need for a service-based approach, explaining how companies of all types can ...

A PLAIN ENGLISH GUIDE TO SOLVING REAL-WORLD PROBLEMS WITH SIX SIGMASix Sigma is one of the most effective strategies for improving processes, creating better products, and boosting customer satisfaction, but business leaders often balk at its reputation for being too complex. Don't fall into that trap. Six Sigma is simple to understand and implement--if you have Statistics for Six Sigma Made Easy!Warren Brussee has helped businesses save millions of dollars with ...

A quick introduction on how to use Lean Six Sigma to improve your workplace, meet your goals, and better serve your customers.Lean Six Sigma combines the two most important improvement trends of our time: making work better (using Six Sigma) and making work faster (using Lean principles). In this plain-English guide, you’ll discover how this remarkable quality improvement method can give you the tools to identify and eliminate waste and quality pr...

How to speed up business processes, improve quality, and cut costs in any industryIn factories around the world, Toyota consistently makes the highest-quality cars with the fewest defects of any competing manufacturer, while using fewer man-hours, less on-hand inventory, and half the floor space of its competitors. The Toyota Way is the first book for a general audience that explains the management principles and business philosophy behind Toyota's worldwi...

Meet all your customers’ needs—and your company’s goals—with the tools and techniques of Lean Six Sigma2 top-quality guides in 1 powerful eBook package!When you combine Lean Production and Six Sigma, you can’t fail to deliver positive results on a continual basis. This powerful mix—called Lean Six Sigma—is what some of the world’s most successful organizations use to launch themselves ahead of the competition—and stay there.Now, from one ...

Use your next three-day weekend to develop valuable Lean Six Sigma skillsWith the integration of Lean and Six Sigma, businesses have a potent tool in the never-ending drive to deliver top-quality service and products. But you don’t need to be a Black Belt to build quality and efficiency into all areas of your operation; you just need The McGraw-Hill 36-Hour Course: Lean Six Sigma.Sheila Shaffie and Shahbaz Shahbazi, leading Six Sigma experts and tr...

Master the Statistical Techniques for Six Sigma Operations, While Boosting Your Excel and Minitab Skills!Now with the help of this “one-stop” resource, operations and production managers can learn all the powerful statistical techniques for Six Sigma operations, while becoming proficient at Excel and Minitab at the same time.Six Sigma Statistics with Excel and Minitab offers a complete guide to Six Sigma statistical methods, plus expert coverage of...

The marriage between Lean Manufacturing and Six Sigma has proven to be a powerful tool for cutting waste and improving the organization’s operations. This third book in the Six Sigma Operations series picks up where other books on the subject leave off by providing the six sigma practioners with a statistical guide for solving problems they may encounter in implementing and managing a Lean Six Sigma programs. The book draws it examples from all sectors of business ranging from financial to...

A new edition based on the timeless business classic—updated to help today’s readers succeed more quickly in a rapidly changing world. New One Minute Manager, The offers proven management techniques for you to succeed sooner with less stress in changing times—both at work and at home.For decades, The One Minute Manager® has helped millions achieve more successful professional and personal lives through its powerful approach to employee motivation....

The international bestseller-now with a new preface by author John Kotter.Millions worldwide have read and embraced John Kotter’s ideas on change management and leadership.From the ill-fated dot-com bubble to unprecedented M&A activity to scandal, greed, and ultimately, recession-we’ve learned that widespread and difficult change is no longer the exception. It’s the rule. Now with a new preface, this refreshed edition of the global bestseller Leading Cha...

“Csikszentmihalyi arrives at an insight that many of us can intuitively grasp, despite our insistent (and culturally supported) denial of this truth. That is, it is not what happens to us that determines our happiness, but the manner in which we make sense of that reality. . . . The manner in which Csikszentmihalyi integrates research on consciousness, personal psychology and spirituality is illuminating.” —Los Angeles Times Book ReviewThe bestsell...