Design for Lean Six Sigma (DFLSS) is a powerful methodology adopted by many world-class companies today. It aims to build quality into products or services at the very early stages of the product development process. Ten Commandments of Design for Lean Six Sigma brings together the experience of six authors with more than 50 years of cumulative DFLSS deployment in the field.The book covers key topics such as alignment of DFLSS with organizational strategy; top management s...

Operational Excellence (OPEX) is all about achieving efficiency and effectiveness in business processes of any organization, despite of the nature of the business and size. There are various OPEX methodologies adopted by world class corporations for the past three decades including: Lean, Six Sigma, Lean Six Sigma, Kaizen, and Agile. These methodologies have proved to be very successful in many manufacturing and service companies around the world for over three decades. However, until now,...

This book reports on advances in applications of Lean Six Sigma and Operational Excellence in Higher Education Institutes and in other Public Sector organisations with a special emphasis on Kaizen, Lean, Business Excellence Models, and Digitisation. Further topics include Leadership for Higher Education Institutes and public sectors in Operational Excellence and building a culture for Operational Excellence. Chapters report on theoretical research and case studies concerning Operational Ex...

Industry 4.0: Research and Practice offers a non-technical introduction to the rapidly evolving landscape of the fourth industrial revolution. With advancements in artificial intelligence, big data, cyber-physical systems, and the Internet of Things (IoT), organizations across the world are experiencing a profound digital transformation. This essential guide is tailored to academics, business leaders, and practitioners who are seeking to understand the complexities of Industry 4.0. Through...

One of the key elements in determining the socio-economic significance of education is quality. Quality management plays an integral role in higher education by ensuring that quality benchmarks are being met, thereby attributing to its prestige, increased enrollment, and student success. Quality management policies must be successfully implemented for the institution to thrive. With quality management still in the growing stage, research is needed regarding the applications, challenges, an...

Although initially utilized in business and industrial environments, quality management systems can be adapted into higher education to assess and improve an institution’s standards. These strategies are now playing a vital role in educational areas such as teaching, learning, and institutional-level practices. However, quality management tools and models must be adapted to fit with the culture of higher education. Quality Management Implementation in Higher Education: Practices, Models, a...

Effective Human Resource Management (HRM) methods are essential in tackling today’s employment challenges and changes. As Small and Medium Enterprises (SMEs) continue to flourish, identifying HRM strategies and practices are necessary for these organizations to obtain a competitive management model. Effective Human Resources Management in Small and Medium Enterprises: Global Perspectives addresses the issues of HRM in SMEs by providing a channel of communication to disseminate knowledge; i...

Strategic Corporate Communication in the Digital Age explores how contemporary communication approaches are crossing boundaries as innovative media formats and digital transformations offer new challenges and opportunities to academia and practitioners. New technologies have empowered various organisations and their stakeholders. The digital and social media are central to the process of building trust, reputation and support, as online users can use them to scrutinise and influen...

This book aims to offer a comprehensive overview of the issues facing organizations when deciding whether to accept e-commerce as a platform for business. It provides a detailed evaluation of how the implementation of e-commerce may affect all parties within the supply chain: suppliers, retailers and consumers. It also compares various opportunities and threats of accepting e-commerce in order to conclude whether it might offer access to a new digital era, or whether it is an uncertain opt...

This informative Research Handbook presents a multidisciplinary exploration of the intersection of information systems and project management. By analyzing fundamental technical, social and contextual dimensions, it highlights the essential role of project management in developing information technologies and systems that are efficient and effective at fostering organizational success.Expert contributors investigate the evolving landscape of project management, confronting...

This popular text treats international, strategic and contemporary issues as central to the study and practice of Human Resource Management. Its practical focus helps you develop the skills needed for the world of work, through learning features such as HRM in Practice, Developing Key Skills and Debating HRM.The fourth edition has been thoroughly updated and brings you:• Case studies which offer a link between theory and practical challenges in the international HR environm...

This book presents a comprehensive overview of the key topics, best practices, future opportunities and challenges in the Digital Marketing discourse. With contributions from world-renowned experts, the book covers:Big Data, Artificial Intelligence and Analytics in Digital MarketingEmerging technologies and how they can enhance User ExperienceHow ‘digital’ is changing servicescapesIssues surrounding ethics and privacyCurrent and future ...