For those that want to explore a career in cybersecurity, we first want to say, “Welcome, we need the help!” A job in cybersecurity is dedicated to a mission to protect. At the same time, it is very rewarding—both in knowing that what you do makes a difference and, frankly, unmatched job security. The cybersecurity field has many more positions available than qualified candidates.In the CISO Desk Reference Guide: Develop Your Cybersecurity Career Path, we’ll show you how to break i...

Scale collaboration, not process.If you’re trying to use agile and lean at the program level, you’ve heard of several approaches, all about scaling processes. If you duplicate what one team does for several teams, you get bloat, not delivery. Instead of scaling the process, scale everyone's collaboration.With autonomy, collaboration, and exploration, teams and program level people can decide how to apply agile and lean to their work.Learn to collaborate around deliv...

Scrum, Extreme Programming (XP) and Kanban are widely spread methodologies for Agile software development and all will work great if the Agile Manifesto and it’s 12 principles are respected. The Agile Manifesto and especially the 12 underlying principles are fundamental in order to achieve adaptability, flexibility and self-organization as well as being positioned for innovation and to be able to react to changing market demands in a timely manner.This book builds up in-depth under...

Solve business problems, uncover new opportunities, and ignite innovation using the newest collaborative technologiesThe Collaborative Organization gives you a strategic approach to building, implementing, and using social and collaborative technologies—such as those created by Jive and Yammer—to create innovative products, solve business problems, and create new processes that will foster lasting success and growth.Jacob Morgan is...

This book is written for B2B marketers who are interested in learning how to create a competitive marketing strategy for their organizations. The practical content within the book is meant to serve as a user's manual or guide on how to achieve that. The structure is laid out in the chronological sequence one would need to follow in order to create an effective marketing strategy, and is broken into three sections: Learn - Build - Execute. Upon completing the book, and the optional exercise...

Organizational change for IT people! The first book of its kind written specifically for IT service management practitioners and executives. Most IT organizational structures are falling out of date with the shifts created by the introduction of new technologies, expanding services, pace of business change, and the overall trend of lifting IT up and out of the traditional data center and into the cloud. This is about transitioning the IT organization from engineering silos providing capabi...

Architecting and Orchestrating Agile focuses not only on the day to day agile activities and people interaction, but also focuses on the designing aspects of Agile. And it starts with Program and Portfolio stakeholders alignment of strategic themes, driving clarity with business and architectural Epics and how that fits down to program and team level tactical planning. The leadership must make sure that the technology team understands the business value of a product feature and do anything...

Discover the power of Agile for your team and project with this comprehensive guide to the Agile Manifesto. Learn how to leverage Agile's values and principles to enhance your team's productivity, collaboration, and customer satisfaction. This book provides practical tips for implementing Agile, as well as insights into when Agile is the right fit for your project. Whether you're new to Agile or a seasoned practitioner, this ebook is a must-read for anyone seeking to elevate their team's p...

“Customer experience,” or CX, has become a hot topic in the past decade. This guide will show you how to build a world-class customer experience model that delivers a results-driven approach that ensures a consistent, repeatable, and quality customer experience for your clients over the long term. As an executive with 30 years’ corporate experience and 20 years in high tech, I have helped dozens of companies develop a successful customer experience model. This book builds on those results ...

Transform your IT project and make change stick with this step-by-step guide. In today's fast-paced world of change, companies expect you to do more, with less. Drawing on over a decade of Change Management experience as a consultant with Fortune 500 companies including IBM and NCR, Emily Carr shares the secrets to making change happen smoothly. If your company is like most, the number one reason that projects have failed over the years don't have to do with technology. They have to do wit...

No more than today, in the era of cloud technologies and social distancing, could the old saying “people buy from people” be more appropriate. Demo Guru focuses on bringing the human aspect back into the world of technical sales by establishing a perfect connection between Sales, Presales, and Prospective Customers as a key driver to unbeatable win rates. Profiting from years of experience in demonstrating enterprise software across the globe, this handbook is the Holy Grail for any experi...

Your SEO team has stellar skills, motivation, and the discipline needed to get it right. SEO revenues are growing, but you feel it could be better...and you're right, "it" can be a lot better.Doing "it" right is simple in theory, but few companies have been able to do "it." The secret to "it" is to get SEO done right the first time, by the right people, at the right time.Easier said than done? Well, yes and no. It is nearly impossible to achieve that goal without an effecti...