Are you making it difficult for your potential customers to buy from you?Today’s buyers are overloaded – overwhelmed by too much information and suffering from decision fatigue. Across industries, customers are delaying purchasing decisions or even choosing to stick with the status quo so they can avoid the dreaded “sales process.”In response, many sales professionals are overcompensating with behaviors that are either too accommodating or that create high pressure – and al...

Are you making it difficult for your potential customers to buy from you?Today's buyers are overloaded—overwhelmed by too much information and suffering from decision fatigue. Across industries, customers are delaying purchasing decisions or even choosing to stick with the status quo so they can avoid the dreaded "sales process."In response, many sales professionals are overcompensating with behaviors that are either too accommodating or that create high pr...

**#1 NEW YORK TIMES BEST SELLER • At last, a book that shows you how to build—design—a life you can thrive in, at any age or stage • “Life has questions. They have answers.” —The New York TimesDesigners create worlds and solve problems using design thinking. Look around your office or home—at the tablet or smartphone you may be holding or the chair you are sitting in. Everything in our lives was designed by someone. And every design starts with a...

**Instant Wall Street Journal Bestseller!Congratulations, you're a manager! After you pop the champagne, accept the shiny new title, and step into this thrilling next chapter of your career, the truth descends like a fog: you don't really know what you're doing.**That's exactly how Julie Zhuo felt when she became a rookie manager at the age of 25. She stared at a long list of logistics--from hiring to firing, from meeting to messaging, from planning to pit...

A program of 15 simple exercises to help readers stop doing merely good work and start doing great work. No more busy work—just the work that really matters.You work hard. You put in the hours. Yet you feel like you are constantly treading water with "Good Work" that keeps you going but never quite moves you ahead. Or worse, you are mired in "Bad Work"—endless meetings and energy-draining bureaucratic traps.Do More Great Work gets to the heart of t...

"Filled with tips ... The author’s tone is supportive and she does not argue that introverts should become live wires."--The New York Times"Best Books 2009"--Publishers Weekly"Whatever's behind your reluctance to speak out for yourself, [Self-Promotion for Introverts®] is the first book I've seen with serious research on the topic that leads to a new game plan; it may help you promote yourself withou...

Award-winning speaker and business consultant Joey Coleman teaches audiences and companies all over the world how to turn a one-time purchaser into a lifelong customer.Coleman's theory of building customer loyalty isn't about focusing on marketing or closing the sale: It's about the First 100 Days® after the sale and the interactions the customer experiences.While new customers experience joy, euphoria, and excitement, these feelings quickly shift to fear, ...

**An Amazon Best Business Book of 2018Selected by Audible as the Best Business Book of 2018Named “Best New Book” by People Magazine and Refinery29Named a Most Anticipated Title of April 2018 by Bustle and LevoA Women@Forbes “Boss Moves Book Club” pickA candid guide for ambitious women who want to succeed without losing themselves in the process**Fran Hauser deconstructs the negative perception of "...

A Wall Street Journal BestsellerYour personal goals need a long-term strategy.It's no secret that we're pushed to the limit. Today's professionals feel rushed, overwhelmed, and perennially behind. So we keep our heads down, focused on the next thing, and the next, without a moment to breathe.How can we break out of this endless cycle and create the kind of interesting, meaningful lives we all seek?Just as CEOs who o...

A Most Highly-Rated Sales Books of All Time (HubSpot)A Best Introvert Book of All Time (BookAuthority)Success lies in leveraging your strengths, not changing who you are.Sales is a skill just like any other, which anyone can learn and master – including the introvert who is more comfortable alone than in the sales field. As with any type of success, it’s all about learning how to leverage your natu...

One of the biggest myths that plagues the business world today is that our ability to network depends on having the “gift-of-gab.” You don’t have to be outgoing to be successful at networking. You don’t have to become a relentless self-promoter. In fact, you don’t have to act like an extrovert at all.The truth is that when introverts are armed with a plan that lets them be their authentic selves, they make the best networkers.Matthew Pollard, an introvert h...

Put yourself in the driver's seat of your success with tools from time management and planning for the future to conflict and accountability.In The Seven Mindsets of Success, readers will not only explore topics like embracing discomfort, healthy conflict, time management, perspective, safety nets, and future self, but the intrinsic motivation behind their success. They will learn secrets and steps that are easily overlooked in business today. They will we...