This self-study Exam preparation guide and its accompanying online course for the Customer Service Certification Exam contains everything you need to test yourself and pass the Exam. All Exam topics are covered and insider secrets, complete explanations of all Customer Service subjects, test tricks and tips, numerous highly realistic sample questions, and exercises designed to strengthen understanding of Customer Service concepts and prepare you for Exam success on the first attempt are pr...

Principles of Addiction Medicine, 7th ed is a fully reimagined resource, integrating the latest advancements and research in addiction treatment. Prepared for physicians in internal medicine, psychiatry, and nearly every medical specialty, the 7th edition is the most comprehensive publication in addiction medicine. It offers detailed information to help physicians navigate addiction treatment for all patients, not just those seeking treatment for SUDs. Published by the American Society of ...

Until about 13,000 years ago, North America was home to a menagerie of massive mammals. Mammoths, camels, and lions walked the ground that has become Wilshire Boulevard in Los Angeles and foraged on the marsh land now buried beneath Chicago's streets. Then, just as the first humans reached the Americas, these Ice Age giants vanished forever. In Once and Future Giants, science writer Sharon Levy digs through the evidence surrounding Pleistocene large animal ("megafauna") extinction...

Until about 13,000 years ago, North America was home to a menagerie of massive mammals. Mammoths, camels, and lions walked the ground that has become Wilshire Boulevard in Los Angeles and foraged on the marsh land now buried beneath Chicago's streets. Then, just as the first humans reached the Americas, these Ice Age giants vanished forever. In Once and Future Giants, science writer Sharon Levy digs through the evidence surrounding Pleistocene large animal ("megafauna") extinction...

Swamps and marshes once covered vast stretches of the North American landscape. The destruction of these habitats, long seen as wastelands that harbored deadly disease, accelerated in the twentieth century. Today, the majority of the original wetlands in the U.S. have vanished, transformed into farm fields or buried under city streets.In The Marsh Builders, Sharon Levy delves into the intertwined histories of wetlands loss and water pollution. The book's springboard is the...

The Clinical Manual of Psychosomatic Medicine, both educates psychiatrists and mental health professionals practicing in hospital settings about the relationship between physiological processes and psychological and behavioral factors and arms them with the evidence they need to inform hospital administrators about the value of the services they render. Specifically, this new edition: Expands the first edition's content to encompass more than two dozen topics most commonly encountered by...

Derived from ASAM’s definitive work,Principles of Addiction Medicine, 6th Edition, this companion resource is ideal for residents, fellows, and practitioners in psychiatry, as well as addiction medicine specialists and other healthcare workers who provide care to patients with substance use disorders. Streamlined and easy to use, the Essentials volume provides authoritative information on everything from the pharmacology of addiction through diagnosis, assessment, and early intervention—al...

Succinct, authoritative, and affordable, Kaplan & Sadock’s Concise Textbook of Psychiatry, 5th Edition, provides must-know information in clinical psychiatry from the names you trust. From cover to cover, it contains the most relevant clinical material from the bestselling Kaplan and Sadock’s Synopsis of Psychiatry, 12th Edition, including the foundational chapters on assessment, the disorder specific chapters, and all of the treatment-specific chapters among other essential topics such as...

Psychiatry Review and Canadian Certification Exam Preparation Guide is the first exam preparation text intended specifically for candidates taking the Royal College of Physicians and Surgeons of Canada (RCPSC) psychiatry examination. This concise, single volume review contains "Canadian-specific" content so that readers need not modify other sources, but may rely on it as their primary source of preparation.The volume is based on The American Psychiatric Publishing Board Review Gui...

50 Studies Every Palliative Doctor Should Know presents key studies that have shaped the practice of palliative medicine. Selected using a rigorous methodology, the studies cover topics including: palliative care, symptom assessment and management, psychosocial aspects of care and communication, and end-of-life care. For each study, a concise summary is presented with an emphasis on the results and limitations of the study, and its implications for practice. An illustrative clinic...

For generations of practitioners, the Massachusetts General Hospital Handbook of General Hospital Psychiatry has been and is the "gold standard" guide to consultation-liaison psychiatry and psychosomatic medicine. The fully updated 7th Edition, by Drs. Theodore A. Stern, Oliver Freudenreich, Felicia A. Smith, Gregory L. Fricchione, and Jerrold F. Rosenbaum, provides an authoritative, easy-to-understand review of the diagnosis, evaluation, and treatment of psychiatric problems experienced b...

Study Guide to Geriatric Psychiatry is a question-and-answer companion that allows you to evaluate your mastery of the subject matter as you progress through The American Psychiatric Publishing Textbook of Geriatric Psychiatry, Fifth Edition. The Study Guide is made up of approximately 255 questions divided into 25 individual quizzes of 8--17 questions each that correspond to chapters in the textbook. Questions are followed by an answer guide that references relevant text (including the pa...