About the BookNorman lives in Mrs. B.’s classroom. He even has his own little bed! He is one very happy cow! Mrs. B. and Norman love to welcome all the new kindergarten students into the classroom at the start of each year.Inspired by a true story from author Susan Benjamin’s own kindergarten classroom, Norman the Kindergarten Cow shows the importance of making new students feel welcome and secure on their first day of school.About the AuthorSusan Benjamin taug...

Perfect Phrases for the Right Situation, Every TimeWhether it's hiring employees or creating teams, the Perfect Phrases series has the tools for precise, effective communication in any situation. With Perfect Phrases books, you have all the phrases you need to get things done, right at your fingertips!

Put these words to work for you!Learn the gift of gab and get closer to your dream jobThis latest addition to the bestselling Perfect Phrases series is a must-read for anyone who dreads networking or who has ever fumbled or frozen during important and possibly career-changing conversations. Perfect Phrases for Professional Networking arms readers with foolproof and versatile phrases that help them take advantage of virtually any professional network...

Management issues frustrate managers and employees alike, consuming countless hours of productivity and taking a serious toll on morale and turnover.The Manager's Answer Book answers more than 200 common questions that managers ask with common-sense and actionable advice, ranging from the basics of how to be a manager to the subtle nuances of handling sticky situations. Questions include:What makes some managers succeed and others fail?Is it more ef...

Advocating for Women with Postpartum Mental Illness takes the reader into the world of one of the most misunderstood mental illnesses. Through this book, Feingold and Lewis humanize the mother’s experience and provide vital tools for mental health and legal professionals. Complete with case studies and the authors’ experiences in changing the law in their own state of Illinois, this book is a necessary resource for all.

The Right Phrase for Every Situation . . . Every TimeWNo matter how much you love your job, you will inevitably run into difficult situations on the job that test your ability to keep your cool. Written by the author of Perfect Phrases for Dealing with Difficult People, this handy reference of ready-to-use phrases will help you avoid disasters, steer clear of stickycircumstances with coworkers, and leave you in control. If you’re asked to give an impromptu...

Without a doubt, developing high-impact marketing strategies is one of the toughest challenges for small and medium businesses.The world of marketing is in the midst of a revolution, generating great new opportunities for entrepreneurs in Internet, street and stealth marketing. Instant Marketing for Almost Free presents tactics designed to deliver effective marketing quickly and at a low cost:Reaching out to Internet "communities""Street" and other ...

Perfect Phrases for the Right Situation, Every TimeWhether it's hiring employees or creating teams, the Perfect Phrases series has the tools for precise, effective communication in any situation. With Perfect Phrases books, you have all the phrases you need to get things done, right at your fingertips!

How to Manage Work Relationships in a Constructive Way that Leads to Success.Learning how to maintain strong, harmonious work relationships is essential. Unfortunately, at some point in your career, you'll have to work with people whose personalities or habits make every interaction with them a trial.Communications expert Renee Evenson has written the definitive phrasebook on how to confront the situations that can arise when dealing with difficult personal...

Powerful phrases for effective communication in every management situationThe latest addition to the bestselling Perfect Phrases series, Perfect Phrases for Managers and Supervisors is an indispensable tool for novice to mid-level managers and frontline supervisors. Corporate communications guru Meryl Runion coaches readers in the six fundamentals of effective delivery, including "Be Short, Specific, Targeted," and "Say What You Mean, Mean What You Say, an...

There's no way around it: From the point of view of the difficult people in our lives, we're the ones being difficult. If only we would stop resisting and agree that the person we're calling "difficult" is right and we need to do exactly what s/he tells us to do. Of course, this is exactly what we're thinking about her/him. It may seem counterintuitive, but once we stop being "difficult," from the point of view of the other person, the other person will stop being difficult as well. This b...