This book is targeted to young people including college graduates, trade school graduates and anyone that feels stuck in their current job. This reading looks to make you more marketable by discussing many topics and is meant as a self-reflective exercise assisting you in evaluating who you are and whether that assessment helps or hinders your professional aspirations. In addition, this will help you contemplate who you are as a person outside of a work environment and how this affects pro...

Selling in the 21st century is a whole new game. Every day you face educated and skeptical buyers who are tired of traditional sales techniques and tricks. A whole new playbook is needed to focus on what works and unlock your potential.Coaching the Sale brings the power of coaching to the sales process. It involves a respectful approach in which you create solutions with your prospects, resulting in greater buy-in and increased client loyalty.Using the 3D Sales Sol...

Whether it's interviewing for a job, evaluating employee performance, setting goals for the future, or keeping customers happy, the Perfect Phrases series has the tools for precise, effective business communication. Distilling complex ideas into specific phrases that diplomatically and honestly depict the concepts at hand, this invaluable series provides:Ways to enhance customer service in any businessDialogues and scripts to practice interactions with customers or ...

The Leader’s Pocket Guide provides readers with on-the-job expertise to inspire and direct them on their professional journeys. Organized into three sections--self, colleagues, and organization--this useful guide spurs leaders to be ever growing in their careers, and includes lessons on major leadership concepts like why integrity should be your employees’ most highly valued trait, how to lead in a way that empowers others to manage, and why you should identify, commit to, and live by six ...

Imagine what your life would be like if you could apply the same strategies that successful people used to get ahead.These are the folks who live in the grand houses that you see when you drive down certain streets. They drive nice cars and dine at the best restaurants. They live their lives like absolute superstars.Join business consultant John M. Hawkins, who learned long ago that the secret to success is building a strategic plan to get what you want. He provides a detai...

Quick, practical management advice from Harvard Business Review to help you do your job better.Drawing from HBR's popular Management Tip of the Day newsletter, this concise, handy guide is packed with easy-to-read tips on a broad range of topics, organized into three major skills every manager must master:Managing yourselfManaging your teamManaging your businessManagement Tips: From Harvard Business Review p...

In this thoroughly updated and expanded edition of the bestselling guide (over 20,000 of the 1st edition sold) to employee recognition, author Cindy Ventrice explores how managers need to adapt their recognition strategies to deal with global, virtual, and generational realities. Additions include chapters on workplace culture, fairness, and remote communication.

Discover everything you need to know about career coaching with this practical guide to interview tips, career advice, career advice for ambitious women, career advancement, career advisor .

Real Solutions and Advice from the Sales TrenchesWhy did you choose sales as a career? In a word, money! Your new profession has the potential to be both financially rewarding and personally satisfying. But let's face it: Your first year in sales will likely be your most challenging. So, is it possible to enjoy your new career and be a successful salesperson from day one? The answer is yes.In this revised and updated edition of Your Fi...

Aiming high is essential to success. But by following through and completing what you've set out to do, you can truly outperform your competitors. Achieving Goals, a comprehensive and essential resource for any manager on the run, shows you how.Learn to:Set smart and challenging goals for yourself and your employeesCreate a goal-focused environmentHelp employees meet their objectivesAnticipate and overcome obstaclesMeasure progr...

The breakthrough selling method that converts leads into customers, customers into repeat customers, and repeat customers into lifelong relationshipsSalespeople too often approach selling as a transaction instead of a relationship--going in with the intention to sell rather than to build a relationship. Use the lessons in Contagious Selling to put relationships first--and sales will inevitably follow.Contagious Selling provides the tools for captivating ...