Almost 80% of CEOs say that their organization must get better at managing external relationships. According to The Economist, one of the major reasons why so many relationships end in disappointment is that most organizations 'are not very good at contracting'. This ground-breaking title from leading authority IACCM (International Association for Contract and Commercial Management) represents the collective wisdom and experience of Contract, Legal and Commercial experts from some of the w...

Years of experience as a magician taught Tim David that real magic is all about words, and the way they influence the minds of the audience. What sets a professional magician apart from an amateur are people skills like communication, influence, and engagement—skills that are also effective in the workplace. By applying seven “magic” words in a business setting, David offers tools for effective and persuasive communication.You will learn:The secret wo...

America's Constitutional Republic is like no other. Most Americans recognize the names George Washington, John Adams, Thomas Jefferson, and James Madison, but few can tell you their stories—much less that of James Monroe, John Quincy Adams, or Andrew Jackson. These seven men from the Founding Ear were America's first presidents. They established our republic on the foundation of the Constitution and its liberties. But who were they? Were they good or bad leaders? How did they become presid...

Volume 4: Red Union, Red Paper, Red Train, 1905–1910 gathers for the first time approximately 180 articles, speeches, letters, and interviews from the prime years of American socialist and labor leader Eugene V. Debs. These include materials relating to some of the great events for which the Indiana orator is best remembered: the founding of the Industrial Workers of the World (the red union), his move from freelance oratory to employment on the staff of the mass circulation A...

This is the first in a five volume series that will collect much of trade unionist and Socialist Party founding father Eugene V. Debs’ work for the first time in a single place. The collection makes readily accessible approximately 150 documents, only a few of which were ever subsequently republished, by one of the seminal figures in the labor movement of his era. Illuminating 19th Century labor history, particularly the complex and shifting situation in the transportation industry, this v...

Private, public, and voluntary organisations all provide services we either like to consume or require to lead a fulfilling and healthy life. As such, well-functioning service organisations are central to a productive and positive society.A central premise of this book is that, over time, customers come to negatively view service organisations. We have found, time and again, the failure to bring people together to achieve the purpose the organisation has been set up to accomplish is...

The second volume of essays and speeches from an early leader of the labor movement, who "turned a radical creed into a deeply American one" ( The New Yorker).Tim Davenport and David Walters have extracted the essential core of Debs's life work, illustrating his intellectual journey from conservative editor of the magazine of a racially segregated railway brotherhood to his role as the public face and outstanding voice of social revolution in early twentie...

Cult Bees & Legends Volume Three dives deep into Brentford's rich post-war history, giving fans an exclusive, behind-the-scenes look at the club through the eyes of the people who lived it out there on the pitch. From dramatic promotions and painful relegations to unforgettable cup runs, play-off battles, and dressing room bust-ups – this book brings to life the moments etched in every Bees fan's memory. Terrace idols and cult heroes have been tracked down and interviewed, offering fresh, ...

All that is central to the dynamic process in human society is evident in the study of hunter-gatherers - peoples whose subsistence way of life reflects the original form of human adaptation. This is the thesis of these wide-ranging volumes in which internationally leading scholars consider hunter-gatherer peoples in Africa, Asia, Australia and North America and reflect theoretically on the hunter-gatherer condition.Volume 1: Hunters and Gatherers - History, Evolution and Social ChangeVolu...

All that is central to the dynamic process in human society is evident in the study of hunter-gatherers - peoples whose subsistence way of life reflects the original form of human adaptation. This is the thesis of these wide-ranging volumes in which internationally leading scholars consider hunter-gatherer peoples in Africa, Asia, Australia and North America and reflect theoretically on the hunter-gatherer condition.Volume 1: Hunters and Gatherers - History, Evolution and Social ChangeVolu...

While sexually explicit writing and art have been around for millennia, pornography—as an aesthetic, moral, and juridical category—is a modern invention. The contributors to Porn Archives explore how the production and proliferation of pornography has been intertwined with the emergence of the archive as a conceptual and physical site for preserving, cataloguing, and transmitting documents and artifacts. By segregating and regulating access to sexually explicit material, archives ...

**"History writing at its glorious best."--The New York Times"A triumphant success. [Blanning] brings knowledge, expertise, sound judgment and a colorful narrative style."--The EconomistThe New York Times bestselling volume in the Penguin History of Europe series**Between the end of the Thirty Years' War and the Battle of Waterloo, Europe underwent an extraordinary transformatoin that saw five of the modern world's great revolutions--scien...