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IT Pro Practice Notes eBook Series

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  • Cybertax

    Managing the Risks and Results

    by George K. Tsantes, James Ransome ...
    Series series IT Pro Practice Notes
    Cybersecurity risk is a top-of-the-house issue for all organizations. Cybertax—Managing the Risks and Results is a must read for every current or aspiring executive seeking the best way to manage and mitigate cybersecurity risk. It examines cybersecurity as a tax on the organization and charts the best ways leadership can be cybertax efficient. Viewing cybersecurity through the cybertax lens ... Read more

    PHP1,398.43

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  • The Comprehensive Project Management Guide - The Basics of Project Management plus an Overview of the Major Frameworks

    by Ivanka Menken ...
    This work serves practitioners and organizations with a standard Project Management Book that describe good practices, globally recognized credentials that certify project management expertise, and resources for professional development.Stand out from the crowd and demonstrate your project management skills with a globally recognized credential.Strong project management knowledge is the key to ... Read more

    PHP1,005.69

  • IT Manager's Handbook

    Getting your New Job Done

    by Bill Holtsnider, Brian D. Jaffe ...
    IT Manager's Handbook, Third Edition, provides a practical reference that you will return to again and again in an ever-changing corporate environment where the demands on IT continue to increase. Make your first 100 days really count with the fundamental principles and core concepts critical to your success as a new IT Manager. This is a must-read for new IT managers and a great refresher for ... Read more

    PHP2,501.89

  • Rizvi's CAPM Exam Prep Guide

    by S. Hasnain Rizvi ...
    Truth #1: This book will make you conquer the CAPM® certification exam. Truth #2: Rizvi’s CAPM® Exam Prep Guide is a no-nonsense detailed approach to retain knowledge you gain, and pass the CAPM® exam on the first try. Truth #3: This book will lead you through The PMBOK Guide®, 5th Ed, with ease, picking up on the key elements of project management. Truth #4: This study guide simplifies the ... Read more

    PHP539.68

  • The CISO Desk Reference Guide

    A Practical Guide for CISOs Volume 1

    by Bill Bonney, Gary Hayslip, Matt Stamper ...
    Recently inducted into the Cybersecurity Canon Hall of Fame, The CISO Desk Reference Guide, Volumes 1 and 2, are written specifically for CISOs and will become trusted resources for you, your teams, and your colleagues in the C-suite. These easy-to-use guides are also perfect for recently hired or newly promoted CISOs, individuals aspiring to become CISOs, as well as business and technical ... Read more

    PHP3,494.62

  • Managing Multiple Projects: EBook Edition

    by Michael S. Dobson PMP, Deborah Singer Dobson M.Ed. ...
    Let’s face it — who among us has only a single project? Multiple projects are the norm, not the exception, and there are very good reasons why this is so. A lot of projects simply aren’t big enough to justify the investment of a full-time project manager: having only one is impractical. Depending on the availability of resources, a multiple project environment can accomplish substantial work while ... Read more

    PHP1,676.79

  • IT Performance Management

    by Peter Wiggers, Maritha de Boer-de Wit, Henk Kok ...
    IT Performance Management addresses the way organizations should balance the demand and the supply of information technology, optimizing the cost and maximizing the business value of IT.In this book several aspects of IT performance management are described. The way this management is executed and the techniques, which should be used, depend on the maturity of the relationship between the IT ... Read more

    PHP7,344.24

  • E-Commerce Concepts

    by Dr Randall J Dyck ...
    This book is a mix of practical and conceptual knowledge for e-commerce that discusses strategies to use when a business wants to take advantage of e-commerce to increase their sales and international exposure. The material is based on the author's 20 years of applying it in industry, his doctoral studies of e-commerce, and on his lecture notes for e-commerce that have accumulated over the last ... Read more

    PHP171.96

  • Shared Services in Finance and Accounting

    by Tom Olavi Bangemann ...
    Most large companies worldwide today have some kind of shared services concept in place. Over half of the medium and large companies are currently engaged in some kind of shared service project activity. The investment in shared services is always calculated in millions. In other words, the costs of getting it right (or getting it wrong) can be huge. Tom Bangemann's book is a concise blueprint for ... Read more

    PHP4,546.21

  • ISAE 3402 A Complete Guide - 2021 Edition

    by Gerardus Blokdyk ...
    Can the services you provide align directly wit the one or more security trust principles?Do business owners regularly review access rights for all applications under ownership?Do the days and time specified for scheduled outages windows affect business operations?Do you provide tenants with infrastructure service failover capability to other providers?Does the approach include input from an ... Read more

    PHP2,302.99 or Free with Kobo Plus

  • The Real-Time Contact Center

    Strategies, Tactics, and Technologies for Building a Profitable Service and Sales Operation

    by Donna FLUSS ...
    Companies looking for a competitive edge must convert their reactive, cost-laden contact programs into proactive, revenue-generating, "real-time" contact centres. Real-time is a big "buzzword" in the customer service field right now, and this book offers real, practical strategies for turning the call centre into a real-time operation that generates profits. These centres provide an outstanding ... Read more

    PHP1,003.39 or Free with Kobo Plus

  • Software Change Management

    Case Studies and Practical Advice

    by Donald Reifer ...
    Series series Developer Best Practices
    Why is it so difficult to change organizations? What does it really take to make “process improvement” yield measurable results? For more than 30 years, Donald Riefer has been guiding software teams through the technical, organizational, and people issues that must be managed in order to make meaningful process changes—and better products. This practical guide draws from his extensive experience, ... Read more

    PHP1,216.79