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How to Complain (2025 Edition)

The Essential Consumer Guide to Getting Refunds, Redress and Results!

av Helen Dewdney ...

Here is the result of over 30 years of experience from the campaigner Helen Dewdney, who sports the online persona "The Complaining Cow". Including tips, real-life examples, anecdotes and handy template letters, you are provided with the knowledge and confidence to assert your legal rights, overcome any consumer complaint hurdles and always gain redress. Discover what kind of complainer you are, ... Läs mer

125,00 kr eller gratis med Kobo Plus

Here is the result of over 30 years of experience from the campaigner Helen Dewdney, who sports the online persona "The Complaining Cow". Including tips, real-life examples, anecdotes and handy template letters, you are provided with the knowledge and confidence to assert your legal rights, overcome any consumer complaint hurdles and always gain redress. Discover what kind of complainer you are,
... Läs mer
How to Effectively Resolve Consumer Complaints and Motoring Disputes

av Scott Dixon ...

Are you fed up with being fobbed off by incompetent staff that laughably call themselves ‘Sales Representatives’ or ‘Customer Service Advisors’ when you have a legitimate complaint? Do you think that this is the way of the world and there is nothing you can do about it? Think again! I can tell you how to effectively complain and get fast results and good compensation with the minimum of effort and ... Läs mer

24,15 kr

Are you fed up with being fobbed off by incompetent staff that laughably call themselves ‘Sales Representatives’ or ‘Customer Service Advisors’ when you have a legitimate complaint? Do you think that this is the way of the world and there is nothing you can do about it? Think again! I can tell you how to effectively complain and get fast results and good compensation with the minimum of effort and
... Läs mer
The Transformation of Consumer Law and Policy in Europe

Redigerad av Professor Christian Twigg-Flesner, Professor Hans-W. Micklitz ...

This book analyses the transformation of consumer law and policy in Europe from 4 perspectives: first, the temporal transformation, i.e., changes that can be tracked from the turn of the millennium; secondly, the substantive dimension, i.e., changes in the scope of the rights and remedies provided by consumer law, as well as the underpinning values; thirdly, the institutional dimension, i.e., ... Läs mer

518,75 kr

This book analyses the transformation of consumer law and policy in Europe from 4 perspectives: first, the temporal transformation, i.e., changes that can be tracked from the turn of the millennium; secondly, the substantive dimension, i.e., changes in the scope of the rights and remedies provided by consumer law, as well as the underpinning values; thirdly, the institutional dimension, i.e.,
... Läs mer
Landmark Cases in Consumer Law

Redigerad av Dr Jodi Gardner, Professor Iain Ramsay ...

Serie serie Landmark Cases
This book analyses the history of the common law foundations of consumer law, and encourages readers to rethink the role that consumer law plays in our society.Consumer law is often constructed as purely statute-based law. However – as this collection will demonstrate – this is far from the truth. Much of the history of the common law concerns consumer transactions and markets. Case law has often ... Läs mer

572,18 kr

This book analyses the history of the common law foundations of consumer law, and encourages readers to rethink the role that consumer law plays in our society.Consumer law is often constructed as purely statute-based law. However – as this collection will demonstrate – this is far from the truth. Much of the history of the common law concerns consumer transactions and markets. Case law has often
... Läs mer
Complaining Made Easy

av Michael Pollitt ...

Are you being ignored, fobbed off or denied a refund?Complaining Made Easy is a practical, structured guide to making effective consumer complaints and getting results.This is not about venting frustration. It is about method.A successful complaint is a clear, evidence-based argument. When approached strategically, complaints become far more powerful and far more likely to achieve proper redress ... Läs mer

11,91 kr

Are you being ignored, fobbed off or denied a refund?Complaining Made Easy is a practical, structured guide to making effective consumer complaints and getting results.This is not about venting frustration. It is about method.A successful complaint is a clear, evidence-based argument. When approached strategically, complaints become far more powerful and far more likely to achieve proper redress
... Läs mer
Aspectos legales de la economía colaborativa y bajo demanda en plataformas digitales

av Sara Rodríguez Marín, Alfredo Muñoz García, Francisco Rodríguez, Alejandro Touriño ...

La "economía colaborativa" es la punta de lanza de la nueva economía digital. Uno de los grandes retos a los que se enfrenta es el de definir el régimen de responsabilidad de dichas plataformas. Te mostramos cómo se está configurando este nuevo marco. ... Läs mer

461,45 kr

La "economía colaborativa" es la punta de lanza de la nueva economía digital. Uno de los grandes retos a los que se enfrenta es el de definir el régimen de responsabilidad de dichas plataformas. Te mostramos cómo se está configurando este nuevo marco.
... Läs mer
Urheber- und Verbrauchervertragsrecht im Konflikt

Vertraege ueber die Bereitstellung digitaler Inhalte, begleitende End User License Agreements und die Beurteilung durch das Urheberrecht und die Digitale-Inhalte-Richtlinie

av Malin Fischer ...

Serie Bok 32 - Schriften zum Medien-, Urheber- und Wirtschaftsrecht
Digitale Inhalte wie Software oder E-Books prägen den modernen Alltag. Als Reaktion auf diese Entwicklung erließ die EU im Mai 2019 die Digitale-Inhalte-Richtlinie. Sie enthält Vorgaben für Verträge zwischen Unternehmer:innen und Verbraucher:innen über die Bereitstellung digitaler Inhalte. Da digitale Inhalte meist durch das Urheberrecht geschützt sind, gehen diese Verträge häufig mit der ... Läs mer

525,54 kr

Digitale Inhalte wie Software oder E-Books prägen den modernen Alltag. Als Reaktion auf diese Entwicklung erließ die EU im Mai 2019 die Digitale-Inhalte-Richtlinie. Sie enthält Vorgaben für Verträge zwischen Unternehmer:innen und Verbraucher:innen über die Bereitstellung digitaler Inhalte. Da digitale Inhalte meist durch das Urheberrecht geschützt sind, gehen diese Verträge häufig mit der
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Safe High Reliability Systems

av Patrick Maher ...

High-reliability management is a set of practices and competencies that help Organisations operating in high-hazard environments maintain a low risk of accidents. These Organisations recognise the inherent risks associated with their operations and actively work to minimise them, even in complex and challenging circumstances.Clear and understandable core management competencies are needed to ... Läs mer

Var 248,95 kr Nu 195,61 kr eller gratis med Kobo Plus

High-reliability management is a set of practices and competencies that help Organisations operating in high-hazard environments maintain a low risk of accidents. These Organisations recognise the inherent risks associated with their operations and actively work to minimise them, even in complex and challenging circumstances.Clear and understandable core management competencies are needed to
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Regulation of Debt Collection in Europe

Understanding Informal Debt Collection Practices

Redigerad av Cătălin Gabriel Stănescu ...

Serie serie Routledge Research in Finance and Banking Law
Due to the absence of due process and other procedural guarantees generally offered by judicial enforcement, informal debt collection practices (IDCPs) can become abusive, harming both consumers and the economy by threatening consumers’ physical, psychological, and economic wellbeing; exposing lawabiding debt collectors to unfair competition; undermining the financial system; and negatively ... Läs mer

540,17 kr

Due to the absence of due process and other procedural guarantees generally offered by judicial enforcement, informal debt collection practices (IDCPs) can become abusive, harming both consumers and the economy by threatening consumers’ physical, psychological, and economic wellbeing; exposing lawabiding debt collectors to unfair competition; undermining the financial system; and negatively
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Fairness in EU Competition Policy : Significance and Implications

An Inquiry into the Soul and Spirit of Competition Enforcement in Europe

Redigerad av Damien Gerard, Assimakis Komninos, Denis Waelbroeck ...

Serie serie Global Competition Law Centre
The idea of fairness has recently re-entered the policy discourse underpinning competition law enforcement, in the EU and beyond. Of course, the term “unfair” can be found in the EU Treaty and the avoidance of consumers’ exploitation is the ultimate aim of competition principles. Still, the boundaries of fairness as a driver of competition enforcement appear unclear and, for some, dangerously ... Läs mer

1 031,44 kr

The idea of fairness has recently re-entered the policy discourse underpinning competition law enforcement, in the EU and beyond. Of course, the term “unfair” can be found in the EU Treaty and the avoidance of consumers’ exploitation is the ultimate aim of competition principles. Still, the boundaries of fairness as a driver of competition enforcement appear unclear and, for some, dangerously
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Code de l'action sociale et des familles

Partie réglementaire - Livre Ier : Dispositions générales (droit français)

av Various ...

Découvrez le Code de l'action sociale et des familles, Partie réglementaire - Livre Ier : Dispositions générales, un ouvrage incontournable pour les professionnels du droit. Ce recueil exhaustif vous plonge au cœur des textes officiels et des dispositions réglementaires qui régissent le domaine de l'action sociale et des familles. Conçu pour répondre aux besoins des juristes, avocats, travailleurs ... Läs mer

242,60 kr

Découvrez le Code de l'action sociale et des familles, Partie réglementaire - Livre Ier : Dispositions générales, un ouvrage incontournable pour les professionnels du droit. Ce recueil exhaustif vous plonge au cœur des textes officiels et des dispositions réglementaires qui régissent le domaine de l'action sociale et des familles. Conçu pour répondre aux besoins des juristes, avocats, travailleurs
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Code de l'action sociale et des familles

Partie réglementaire - Livre III : Action sociale et médico-sociale mise en oeuvre par des établissements et des services (droit français)

av Various ...

Découvrez le Code de l'action sociale et des familles, Partie réglementaire - Livre III : Action sociale et médico-sociale, un ouvrage incontournable pour les professionnels du droit. Ce recueil exhaustif met en lumière les dispositions réglementaires essentielles qui régissent l'action sociale et médico-sociale, offrant ainsi une référence précieuse pour les praticiens et les décideurs. En ... Läs mer

242,60 kr

Découvrez le Code de l'action sociale et des familles, Partie réglementaire - Livre III : Action sociale et médico-sociale, un ouvrage incontournable pour les professionnels du droit. Ce recueil exhaustif met en lumière les dispositions réglementaires essentielles qui régissent l'action sociale et médico-sociale, offrant ainsi une référence précieuse pour les praticiens et les décideurs. En
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Code de la construction et de l'habitation

Annexes - Livre Ier : Construction, entretien et rénovation des bâtiments (droit français)

av Various ...

Découvrez le Code de la construction et de l'habitation Annexes - Livre Ier, un ouvrage incontournable pour les professionnels du droit. Ce recueil exhaustif regroupe l'ensemble des dispositions réglementaires et des textes officiels relatifs à la construction, à l'entretien et à la rénovation des bâtiments. Conçu pour répondre aux exigences des praticiens, il offre une clarté et une précision ... Läs mer

242,60 kr

Découvrez le Code de la construction et de l'habitation Annexes - Livre Ier, un ouvrage incontournable pour les professionnels du droit. Ce recueil exhaustif regroupe l'ensemble des dispositions réglementaires et des textes officiels relatifs à la construction, à l'entretien et à la rénovation des bâtiments. Conçu pour répondre aux exigences des praticiens, il offre une clarté et une précision
... Läs mer
Code de la construction et de l'habitation

Partie législative - Livre IV : Habitations à loyer modéré (droit français)

av Various ...

Découvrez le Code de la construction et de l'habitation, Partie législative - Livre IV : Habitations à loyer modéré, un ouvrage incontournable pour les professionnels du droit. Ce texte essentiel regroupe l'ensemble des dispositions réglementaires et des textes officiels relatifs aux habitations à loyer modéré, offrant une vision claire et précise des enjeux juridiques qui encadrent ce secteur. ... Läs mer

242,60 kr

Découvrez le Code de la construction et de l'habitation, Partie législative - Livre IV : Habitations à loyer modéré, un ouvrage incontournable pour les professionnels du droit. Ce texte essentiel regroupe l'ensemble des dispositions réglementaires et des textes officiels relatifs aux habitations à loyer modéré, offrant une vision claire et précise des enjeux juridiques qui encadrent ce secteur.
... Läs mer
Die gerichtliche Genehmigung des Musterfeststellungsvergleichs

av Kay Klein ...

Serie Bok 30 - Schriften zum internationalen Privat- und Verfahrensrecht
Ein Prozess im kollektiven Rechtsschutz endet regelmäßig mit einem Vergleich, der einer vorherigen Genehmigung durch das Gericht bedarf. Das Verfahren der gerichtlichen Genehmigung des Musterfeststellungsvergleichs ist hierbei weitestgehend unerforscht und bedarf der Konkretisierung durch Wissenschaft und Rechtsprechung. Der Autor untersucht in seiner Arbeit, welche Aufgabe das Gericht im Rahmen ... Läs mer

696,95 kr

Ein Prozess im kollektiven Rechtsschutz endet regelmäßig mit einem Vergleich, der einer vorherigen Genehmigung durch das Gericht bedarf. Das Verfahren der gerichtlichen Genehmigung des Musterfeststellungsvergleichs ist hierbei weitestgehend unerforscht und bedarf der Konkretisierung durch Wissenschaft und Rechtsprechung. Der Autor untersucht in seiner Arbeit, welche Aufgabe das Gericht im Rahmen
... Läs mer
The Power of Credit

Step-By-Step Guide Repairing Your Credit Score

av Fulton J Titus ...

Are you ready to transform your financial situation and take control of your credit score? Look no further than "The Power of Credit: Step by Step Guide to Repairing Your Credit Score." This book is your ultimate guide to repairing your credit score, whether you have no credit, have gone through bankruptcy, or have faced foreclosure.You'll discover the secrets of the credit industry and learn how ... Läs mer

94,15 kr

Are you ready to transform your financial situation and take control of your credit score? Look no further than "The Power of Credit: Step by Step Guide to Repairing Your Credit Score." This book is your ultimate guide to repairing your credit score, whether you have no credit, have gone through bankruptcy, or have faced foreclosure.You'll discover the secrets of the credit industry and learn how
... Läs mer
The People's Agents and the Battle to Protect the American Public

Special Interests, Government, and Threats to Health, Safety, and the Environment

av Rena Steinzor, Sidney Shapiro ...

Reasonable people disagree about the reach of the federal government, but there is near-universal consensus that it should protect us from such dangers as bacteria-infested food, harmful drugs, toxic pollution, crumbling bridges, and unsafe toys. And yet, the agencies that shoulder these responsibilities are in shambles; if they continue to decline, lives will be lost and natural resources will be ... Läs mer

461,62 kr

Reasonable people disagree about the reach of the federal government, but there is near-universal consensus that it should protect us from such dangers as bacteria-infested food, harmful drugs, toxic pollution, crumbling bridges, and unsafe toys. And yet, the agencies that shoulder these responsibilities are in shambles; if they continue to decline, lives will be lost and natural resources will be
... Läs mer
केवल 5 मिनट में जानें अपने अधिकार

5 Minutes To Know Your Rights, #2

av Caring Anang ...

Serie Bok 2 - 5 Minutes To Know Your Rights
ग्राहक की दुविधा: खरीद के बाद की समस्याएँग्राहक अर्थव्यवस्था का एक महत्त्वपूर्ण हिस्सा होते हैं। लेकिन कई बार उनकी यह यात्रा केवल खरीदारी तक ही सीमित नहीं होती। उत्पादन या सेवा लेने के बाद कई चुनौतियाँ शुरु होती हैं, जो असंतोष, निराशा और आर्थिक हानि का कारण बन सकती हैं। ... Läs mer

26,58 kr eller gratis med Kobo Plus

ग्राहक की दुविधा: खरीद के बाद की समस्याएँग्राहक अर्थव्यवस्था का एक महत्त्वपूर्ण हिस्सा होते हैं। लेकिन कई बार उनकी यह यात्रा केवल खरीदारी तक ही सीमित नहीं होती। उत्पादन या सेवा लेने के बाद कई चुनौतियाँ शुरु होती हैं, जो असंतोष, निराशा और आर्थिक हानि का कारण बन सकती हैं।
... Läs mer
Consumer Law and Policy

Text and Materials on Regulating Consumer Markets

av Professor Iain Ramsay ...

This new edition continues to provide a critical introduction to the legal regulation of consumer markets, situating it within the context of broader debates about rationales for regulation, the role of the state and the growth of neo-liberalism. It draws on interdisciplinary sources, assessing, for example, the increased influence of behavioural economics on consumer law. It analyses the ... Läs mer

933,04 kr

This new edition continues to provide a critical introduction to the legal regulation of consumer markets, situating it within the context of broader debates about rationales for regulation, the role of the state and the growth of neo-liberalism. It draws on interdisciplinary sources, assessing, for example, the increased influence of behavioural economics on consumer law. It analyses the
... Läs mer
Quando O Sistema Cai: Os Direitos Do Investidor Digital Ti, Direito E Responsabilidade Nas Falhas De Plataformas E Corretoras

av Norton Zacarias Petermann Fregadolli Brandão ...

Em um mundo em que os mercados são cada vez mais controlados por sistemas automatizados, plataformas digitais e algoritmos de alta velocidade, o investidor moderno enfrenta um novo tipo de risco: a falha tecnológica. Mas o que fazer quando o sistema cai e junto com ele, o patrimônio de quem confiou na estabilidade das ferramentas digitais? Neste livro, Norton Brandão une sua vivência prática e sua ... Läs mer

149,00 kr eller gratis med Kobo Plus

Em um mundo em que os mercados são cada vez mais controlados por sistemas automatizados, plataformas digitais e algoritmos de alta velocidade, o investidor moderno enfrenta um novo tipo de risco: a falha tecnológica. Mas o que fazer quando o sistema cai e junto com ele, o patrimônio de quem confiou na estabilidade das ferramentas digitais? Neste livro, Norton Brandão une sua vivência prática e sua
... Läs mer
PROCONs e a defesa coletiva de consumidores

av Rodrigo Aquino Bucussi ...

Este livro procura apresentar as dificuldades que os PROCONs enfrentam na implementação de instrumentos de defesa coletiva, em decorrência das divergências paradigmáticas existentes entre o Direito e as políticas públicas consumeristas. Constatou-se que dos 91 PROCONs municipais catarinenses, apenas três manejam ações civis públicas. Dados que servem como indícios da existência de dificuldades na ... Läs mer

129,00 kr eller gratis med Kobo Plus

Este livro procura apresentar as dificuldades que os PROCONs enfrentam na implementação de instrumentos de defesa coletiva, em decorrência das divergências paradigmáticas existentes entre o Direito e as políticas públicas consumeristas. Constatou-se que dos 91 PROCONs municipais catarinenses, apenas três manejam ações civis públicas. Dados que servem como indícios da existência de dificuldades na
... Läs mer
Win In Court Every Time

av charles fisher ...

Are you being chased or sued by a debt collector over a credit card debt and wish to represent yourself in court? Here is all the information you will need to be successful. Following these guidelines may even put a check in YOUR pocket instead of theirs. Collection law firms rely on your lack of knowledge, and hope you won't even answer the lawsuit, which happens 95% of the time. Debt buyers are ... Läs mer

35,48 kr

Are you being chased or sued by a debt collector over a credit card debt and wish to represent yourself in court? Here is all the information you will need to be successful. Following these guidelines may even put a check in YOUR pocket instead of theirs. Collection law firms rely on your lack of knowledge, and hope you won't even answer the lawsuit, which happens 95% of the time. Debt buyers are
... Läs mer
Reclamaciones de derecho de consumo. Aspectos prácticos (2.ª Edición)

av Antonio Moya Jiménez ...

Te explicamos todo lo que necesitas saber para poder gestionar con éxito cualquier infracción en materia de consumo. Una obra totalizadora que te permitirá identificar los aspectos clave de los conflictos más habituales (bancarios, telecomunicaciones, transporte aéreo, entre otros). ... Läs mer

726,83 kr

Te explicamos todo lo que necesitas saber para poder gestionar con éxito cualquier infracción en materia de consumo. Una obra totalizadora que te permitirá identificar los aspectos clave de los conflictos más habituales (bancarios, telecomunicaciones, transporte aéreo, entre otros).
... Läs mer
Handbuch der Risikobewertung

Lebensmittel, Lebensmittelbedarfsgegenstände, Kosmetika, Spielzeuge, Textilien und sonstige Verbraucherprodukte

av Alexander Pitzer ...

Serie serie ZLR-Schriftenreihe
Die Sicherheit von Produkten ist das zentrale Anliegen von Lebensmittelrecht und Verbraucherschutz. Das gilt für die gesamte Produktpalette von Lebensmitteln über Bedarfsgegenstände und Spielzeuge bis zu Kosmetika, Textilien und Schmuck. Das Buch vermittelt kurz und prägnant anhand praxisnaher Beispiele die hochkomplexe Thematik der rechtlichen und fachtoxikologischen Sicherheits- und ... Läs mer

779,00 kr

Die Sicherheit von Produkten ist das zentrale Anliegen von Lebensmittelrecht und Verbraucherschutz. Das gilt für die gesamte Produktpalette von Lebensmitteln über Bedarfsgegenstände und Spielzeuge bis zu Kosmetika, Textilien und Schmuck. Das Buch vermittelt kurz und prägnant anhand praxisnaher Beispiele die hochkomplexe Thematik der rechtlichen und fachtoxikologischen Sicherheits- und
... Läs mer

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Konsument E-böcker

How to Complain (2025 Edition)

How to Effectively Resolve Consumer Complaints and Motoring Disputes

The Transformation of Consumer Law and Policy in Europe

Landmark Cases in Consumer Law

Complaining Made Easy

Aspectos legales de la economía colaborativa y bajo demanda en plataformas digitales

Urheber- und Verbrauchervertragsrecht im Konflikt

Safe High Reliability Systems

Regulation of Debt Collection in Europe

Fairness in EU Competition Policy : Significance and Implications

Code de l'action sociale et des familles

Code de l'action sociale et des familles

Code de la construction et de l'habitation

Code de la construction et de l'habitation

Die gerichtliche Genehmigung des Musterfeststellungsvergleichs

The Power of Credit

The People's Agents and the Battle to Protect the American Public

केवल 5 मिनट में जानें अपने अधिकार

Consumer Law and Policy

Quando O Sistema Cai: Os Direitos Do Investidor Digital Ti, Direito E Responsabilidade Nas Falhas De Plataformas E Corretoras

PROCONs e a defesa coletiva de consumidores

Win In Court Every Time

Reclamaciones de derecho de consumo. Aspectos prácticos (2.ª Edición)

Handbuch der Risikobewertung