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  • How to Complain (2025 Edition)

    The Essential Consumer Guide to Getting Refunds, Redress and Results!

    av Helen Dewdney ...
    Here is the result of over 30 years of experience from the campaigner Helen Dewdney, who sports the online persona "The Complaining Cow". Including tips, real-life examples, anecdotes and handy template letters, you are provided with the knowledge and confidence to assert your legal rights, overcome any consumer complaint hurdles and always gain redress. Discover what kind of complainer you are, ... Läs mer

    125,00 kr eller gratis med Kobo Plus

  • Consumer Product Guarantees

    av Christian Twigg-Flesner ...
    This book presents a detailed analysis of the function of consumer product guarantees and the related legal issues. It applies research findings from the fields of consumer complaining behaviour, marketing science and economics to the legal context. Its central argument is that guarantees could be one way of assisting consumers in resolving product quality disputes. Consumers tend to seek to ... Läs mer

    707,40 kr

  • An Aware Consumer

    Noteworthy Personal Experiences of an Activist

    av B.Vaidyanathan ...
    Mr. B.Vaidyanathan, a Chemical Engineer by profession, and Chief Mentor, Consumer Protection Council, Rourkela, has been associated with the Indian consumer movement, for well over 30 years and has many achievements to his credit, apart from organising a voluntary consumer organisation in the tribal belt of Odisha.  His single handed initiative through the National Consumer Disputes Redressal ... Läs mer

    15,58 kr

  • Il Condomino si Ribella

    Come difendersi in Condominio e far valere i propri diritti

    av Emiliano Cerro ...
    Il Condomino si Ribella non è un romanzo ma la tua guida essenziale per navigare la complessa giungla condominiale armato di consapevolezza e diritti. Questo manuale pratico di tutela del consumatore ti offre gli strumenti legali e le strategie efficaci per: comprendere i tuoi diritti e doveri come condomino; contestare le delibere ingiuste e spese non dovute; gestire conflitti con vicini e ... Läs mer

    103,58 kr

  • Gestión de quejas y reclamaciones en materia de consumo. COMT0110

    av Emilio José Checa Hinojo ...
    - Analizar consultas/quejas/reclamaciones en materia de consumo, obteniendo los datos de fuentes fiables, para deducir líneas de actuación y canalización de las mismas hacia los departamentos de empresa y/o los organismos competentes. - Analizar los mecanismos de mediación/arbitraje para la solución de situaciones de conflicto en materia de consumo de acuerdo con la normativa vigente. - Aplicar ... Läs mer

    82,33 kr

  • Publicidade digital e proteção de dados pessoais

    O direito ao sossego

    av Arthur Pinheiro Basan ...
    "(...) Fato é que, ao mesmo tempo em que os provedores desenvolvem ferramentas e aplicações cada vez mais sofisticadas para a captação dos dados e categorização dos consumidores, pressionam para que a legislação os isente de deveres e obrigações no tocante à proteção dos dados pessoais dos usuários, que emerge como um direito fundamental autônomo em face da evolução histórica da privacidade. A ... Läs mer

    139,00 kr eller gratis med Kobo Plus

  • Smart Consumer Guide: Meine Rechte als Verbraucher kennen und erfolgreich durchsetzen

    av Andrea Frank ...
    Ob beim Einkauf im Internet oder im Laden „um die Ecke", beim Abschluss eines neuen Handyvertrags oder dem Erhalt eines Abmahnschreibens: Das Wirtschaftsleben bietet für Verbraucherinnen und Verbraucher viele Herausforderungen. Manch einer fühlt sich angesichts ausgeklügelter Geschäftspraktiken großer Unternehmen, Tricks dreister Internet-Abzocker und zweifelhafter Methoden z.B. mancher ... Läs mer

    189,00 kr eller gratis med Kobo Plus

  • The Singapore International Arbitration Act

    A Commentary

    av Nelson Goh, Jonathan Lim, Paul Tan ...
    Over the past couple of decades Singapore has successfully established itself as one of the major centres for international dispute resolution. The Singapore International Arbitration Act (SIAA), originally enacted in 1994 to give effect to the Model Law on International Commercial Arbitration, has been revised and amended four times over its lifetime, further strengthening Singapore's position as ... Läs mer

    1 837,71 kr

  • Manual de direito na era digital - Consumidor

    av Fernando de Paula Torre, Gustavo César Terra Teixeira, Jayme Barbosa Lima Netto, Luana Marina dos Santos, Pedro Quartin Graça, Ricardo Freitas Silveira ...
    Serie serie Manual de direito na era digital
    É com muito apreço que apresentamos essa Coletânea de Manuais de Direito Digital, elaborada com muito carinho para que todos os Universitários possam ter acesso a uma das mais dinâmicas áreas do Direito e vislumbrar um mundo novo; quando o Direito e as tecnologias se combinam, exigindo dos estudiosos do direito, uma compreensão além das leis. A compreensão do mundo digital tornou-se imprescindível ... Läs mer

    99,00 kr eller gratis med Kobo Plus

  • The Ultimate Credit Defense Guide

    av bazavious rivers ...
    The Ultimate Credit Defense GuideA powerful, step-by-step guide to understanding, protecting, and rebuilding your credit. Designed to help individuals take control of their financial future with practical strategies and insider knowledge Master your credit with this essentials ... Läs mer

    28,18 kr

  • Everyday Law for Consumers

    av Michael L. Rustad ...
    "Your toolkit for prevention, redemption, and occasionally retribution." -Ralph Nader Whenever you purchase goods or services in a personal, household, or family capacity, you are entitled to the rights and remedies of state and federal consumer law. Realistically, only a very small percentage of consumer problems can be addressed by hiring a private attorney. Everyday Law for Consumers teaches ... Läs mer

    411,52 kr

  • Code de la construction et de l'habitation

    Partie législative - Livre VI : Mesures tendant à remédier à des difficultés exceptionnelles de logement (droit français)

    av Various ...
    Découvrez le Code de la construction et de l'habitation, Partie législative - Livre VI, un ouvrage incontournable pour les professionnels du droit désireux de naviguer avec aisance dans les méandres des mesures visant à remédier aux difficultés exceptionnelles de logement. Ce livre, riche en dispositions réglementaires et en textes officiels, constitue une référence précieuse pour les avocats, ... Läs mer

    242,60 kr

  • Boilerplate

    The Fine Print, Vanishing Rights, and the Rule of Law

    av Margaret Jane Radin ...
    Why the increasing use of boilerplate is eroding our rightsBoilerplate—the fine-print terms and conditions that we become subject to when we click "I agree" online, rent an apartment, enter an employment contract, sign up for a cellphone carrier, or buy travel tickets—pervades all aspects of our modern lives. On a daily basis, most of us accept boilerplate provisions without realizing that should ... Läs mer

    141,92 kr eller gratis med Kobo Plus

  • The Overdraft Trap

    How to Fight Back Against Predatory Banking

    av Juan Rodulfo ...
    Is your bank profiting from your financial struggle?Every year, banking institutions rake in billions of dollars through "junk fees" and predatory overdraft practices-often targeting those who can least afford it. In The Overdraft Trap: How to Fight Back Against Predatory Banking, Juan Rodulfo exposes the hidden mechanisms banks use to drain your account and provides a clear, actionable roadmap ... Läs mer

    18,75 kr

  • Dark Patterns, Deceptive Design, and the Law

    AI’s Hidden Influence on Our Digital Experience

    av MR Leiser ...
    This book provides essential insights on dark patterns and AI-powered deceptive design for anyone who wants to understand and challenge the pervasive influence of these hidden forces shaping our digital experiences.These hidden design strategies – from personalised user interface triggers to sophisticated backend systems – are often used to manipulate user behaviour in ways that benefit businesses ... Läs mer

    253,99 kr

  • Vulnerabilidade, Inclusão e Hiperconectividade - Anais do XVII Congresso Brasileiro de Direito do Consumidor - 1ª Ed - 2026

    av Amélia Soares da Rocha, Claudia Lima Marques, Fernando Rodrigues Martins, Guilherme Magalhães Martins ...
    "Vulnerabilidade, Inclusão e Hiperconectividade – Anais do XVII Congresso Brasileiro de Direito do Consumidor" reúne os principais painéis, oficinas e mesas-redondas do Congresso realizado pelo Brasilcon no Rio de Janeiro, em outubro de 2024, consolidando-se como um dos mais importantes fóruns de debate sobre tutela do consumidor no país. A obra enfatiza o consumidor como sujeito de direitos em ... Läs mer

    119,00 kr eller gratis med Kobo Plus

  • 30 anos do Código de Defesa do Consumidor / 30 years of the Consumer Defense Code

    A evolução das relações de consumo / The development of consumer affairs

    av Amanda Celli Cascaes, Fabíola Meira de Almeida Breseghello, Patrícia Helena Marta Martins, Priscila David Sansone Tutikian ...
    A obra reúne estudos dos membros do Comitê de Relações de Consumo do IBRAC que analisam os principais temas das relações de consumo no Brasil após 30 anos da promulgação do Código de Defesa do Consumidor. ... Läs mer

    Var 75,00 kr Nu 65,00 kr eller gratis med Kobo Plus

  • Making Common Cents of Credit

    A Common Sense Approach to Understanding, Managing, & Restoring Your Credit

    av Franchesca Ross Jones, Edward Jamison ...
    Financial literacy doesn't happen by magic. As adults, we're expected to make intelligent decisions about budgets, saving for retirement, and credit, but we don't teach these things in schools. Franchesca Ross-Jones is on a mission to change that. Making Common Cents of Credit is the education on credit and credit scores that you wish you had in high school. It explains what your credit score is, ... Läs mer

    75,30 kr eller gratis med Kobo Plus

  • Corruption from a Regulatory Perspective

    av Maria De Benedetto ...
    This book seeks to enrich and, in some cases, reverse current ideas on corruption and its prevention. It is a long held belief that sanctions are the best guard against corrupt practice. This innovative work argues that in some cases sanctions paradoxically increase corruption and that controls provide opportunities for corrupt transactions. Instead it suggests that better regulation and ... Läs mer

    450,07 kr

  • Consumer Protection and the Digital Economy

    A Research Companion

    Redigerad av Christopher Willett, Elisabetta Bergamini ...
    Serie serie Markets and the Law
    This book examines the effects of digitalisation on consumers and markets, and whether consumer law rules are fit for purpose.Examining existing consumer law as it interconnects with the related spheres of competition law, intellectual property law, human rights law and dispute resolution regimes, it considers the future of rule and regime building for consumer protection in the face of digital ... Läs mer

    591,62 kr

  • Medicare Made Easy: Benefits for American Retirees

    av Roberto Miguel Rodriguez ...
    "Medicare Made Easy" serves as the ultimate guide for American retirees seeking to understand and navigate the intricacies of Medicare. This comprehensive resource demystifies the federal health insurance program, breaking down its complexities into manageable and digestible sections to ensure that retirees make informed decisions tailored to their unique needs.Starting with the basics, the book ... Läs mer

    66,68 kr eller gratis med Kobo Plus

  • Proteção jurídica da criança consumidora: entretenimento, classificação indicativa, filmes, jogos, jogos eletrônicos, exposição de arte - 1ED - 2018

    av Roberta Densa ...
    "Assim fazendo, Roberta Densa apresenta o tom de sua obra: profunda, sem ser maçante; atual e inovadora. Nossas crianças, expostas a um fantástico mundo tecnológico, perderam a inocência das gerações passadas para um mundo rude, com heróis e vilões geralmente monstruosos, que se apresentam com muita frequência nos filmes e animações. Essa realidade está a exigir uma nova compreensão do universo ... Läs mer

    95,00 kr eller gratis med Kobo Plus

  • Pharmaceutical and Medical Device Safety

    A Study in Public and Private Regulation

    av Sonia Macleod, Sweta Chakraborty ...
    Serie serie Civil Justice Systems
    This book examines how regulatory and liability mechanisms have impacted upon product safety decisions in the pharmaceutical and medical devices sectors in Europe, the USA and beyond since the 1950s. Thirty-five case studies illustrate the interplay between the regulatory regimes and litigation. Observations from medical practice have been the overwhelming means of identifying post-marketing ... Läs mer

    933,04 kr

  • Manual de Direito do Consumidor

    av Rodrigo Cesar Picon de Carvalho ...
    Percebendo a necessidade de se criar uma legislação na qual a pessoa que adquire produtos ou serviços - o consumidor - se equilibra no jogo do comércio com o fornecedor de produtos e serviços - naturalmente mais forte, o legislador criou um Código, que tenha como função principal proteger os consumidores de abusos provenientes de atos praticados pelos fornecedores. A este Código damos o nome de ... Läs mer

    15,93 kr eller gratis med Kobo Plus