Consumers have certain expectations when they enter a place of business, may it be to purchase a car, a pair of shoes, or anything in between. Of course, great service, friendliness, product knowledge, low prices and honesty are a must. Customers demand customer satisfaction. Period.However, are they prepared to treat sales consultants the same way they are expected to be dealt with? With the same kind of respect, dignity and politeness?The reality might come as a bit of a ...