Great progress has been made in creating awareness of patient experience and promoting its practice in care settings and among commissioners of health and care services. However, the true appreciation and practice of patient experience is yet to be the norm, even in advanced economies. The days of 'the doctor knows best, so be grateful and be quiet' are almost gone but unfortunately staggers on in some quarters. The key purpose of Dear Patient – A practical guide to patient experience is t...

Great progress has been made in creating awareness of patient experience and promoting its practice in care settings and among commissioners of health and care services. However, the true appreciation and practice of patient experience is yet to be the norm, even in advanced economies. The days of 'the doctor knows best, so be grateful and be quiet' are almost gone but unfortunately staggers on in some quarters. The key purpose of Dear Patient - A practical guide to patient ex...

This is an accessible and practical guide to clinical governance in healthcare, designed to help practitioners and students deliver better care to patients.

Now in its Third Edition, this best-selling textbook continues to support you on your journey from being an emerging registered healthcare professional through to becoming a competent care manager. Action points, case studies and strong practice guidelines enable you to understand how leadership and management theory applies to the care you deliver in a wide range of care settings.Fully updated throughout, the new edition includes:More case studies an...

All you need to know about becoming a doctor in the UKThis book contains all the help you need to become a doctor. From applying to medical school through to choosing your specialty, you can find out:How to choose a medical schoolHow to get into medical schoolHow to survive as a medical studentAll about electivesWhat life is like as a doctorAs well as easy to follow information on choosing, gettin...

Managing in Health and Social Care is about developing skills to manage and improve health and social care services. The focus throughout is on the role that a manager can play in ensuring effective delivery of high-quality services. Examples from social care and health settings are used to illustrate techniques for managing people, resources, information, projects and change.This new edition has been extensively revised and updated, and includes many new case studies and ...

Your very own companion to any pre-registration nursing course!Packed with advice, hints and tips, this essential, practical guide will orientate and guide you through your nursing course even before you start. Written in a straightforward, no-nonsense style, this Toolkit is full of strategies and help for surviving and succeeding on your pre-registration nursing course, and addresses all the key issues and concerns you may face, including:How to get ...

Management skills and a sound knowledge of the NHS are mandatory for consultant and general practice careers. Management Essentials for Doctors is an invaluable resource for trainee doctors, hospital consultants and general practitioners, as well as a compendium of 'hot topics' for all doctors preparing for medical interviews. Written by doctors, for doctors, the 60 topics provide: • Clear descriptions of NHS structures, functions, policy and procedures • Detailed coverage of core manageme...

This textbook – now thoroughly revised and updated – provides a practical guide for those in training, or practising within, occupational health nursing. Concerned with the health of people at work and the effects of work on health and health on work, this distinctive branch of public health nursing requires specific knowledge and skills.Contemporary Occupational Health Nursing includes chapters on: public health, leadership, health promotion and protection, health surveillance, he...

This title is directed primarily towards health care professionals outside of the United States. Becoming A Doctor: Surviving and thriving in the early years covers a range of professional, psychosocial and training issues that new graduates of medicine encounter during the first 2-4 postgraduate years. In making the transition the between medical school and medical practice the junior doctor will face a number of personal professional challenges and this book is designed to offer practica...

Clinical Governance is integral to healthcare and all doctors must have an understanding of both basic principles, and how to apply them in daily practice. Within the Clinical Governance framework, patient safety is the top priority for all healthcare organisations, with the prevention of avoidable harm a key goal. Traditionally medical training has concentrated on the acquisition of knowledge and skills related to diagnostic intervention and therapeutic procedures. The need to focus on no...

The book concerns itself with a subject that has been the focus of concern for some time, with an increasing number of cases coming into public domain. The health service is finally admitting that its workers make mistakes, but has this far been reluctant to consider ways of dealing with them efficiently. Dr. Waluube considers the question from all sides, the doctors and hospitals as well as the patients', putting forward plans that should reduce the number of errors and improve ways of de...