Resilient Supply Chain Management is the ideal guide for professionals and practitioners who wish to incorporate quality management (QM) concepts into their practice to achieve a competitive advantage across all business functions. Today's supply chains face unprecedented risks from trade wars, civil unrest, extreme weather, and volatile market dynamics. Resilience is the ability to withstand these risks without hampering the growth of your business, and resilience in supply chains is esse...

Deal Making: The Secrets of Successful Negotiations is a practical guide for business students and professionals alike, structured around the author's insightful 6-phase model of successful negotiations. As a former managing director at leading automobile and railway manufacturers, the extreme pressure of difficult and lengthy negotiations with hundreds of millions of euros at stake was everyday life for Professor Marc Helmold. He has turned his extensive industry experience into a structu...

Rethinking Quality provides a thorough exploration of modern and innovative Quality Management (QM), delving into the processes and thinking required throughout the business value chain. The best and most agile quality practices in performance, particularly in production, trading, service, and information, are presented and interpreted.Beginning by renegotiating and extending how we think about QM, this text teaches the reader about modern developments and trends within this field....

This book provides a practical and user-friendly approach to successfully transform an organization into a lean organization throughout the business value chain. The author describes comprehensively how lean management principles enable organizations to concentrate on value-adding activities and processes to achieve a long-term and sustainable competitive advantage. The book shows how lean management principles are ultimately applied in industries and explores the concepts of Kaizen and Le...

This book explores total revenue management (TRM), an emerging concept in revenue management that incorporates existing principles and tools of revenue management across all profit streams. It is a professional's guide to using TRM in an optimal and innovative manner to gain competitive advantage. Readers will gain comprehensive insights into the strategies, tools and principles of TRM including existing and emerging revenue streams across the value chain. The author offers a transparent a...

The increasing globalization, the battle for talents, and global trends are changing the work patterns in organisations around the globe. Enterprises are working across country and cultural borders alongside complex supply and demand networks. Global incidents such as the financial crisis in 2008 and the recent COVID-19 pandemic have forced global organizations to find innovative ways to continue to connect globally and maintain a competitive advantage. Therefore, innovative enterprises ha...

This book provides professionals and academics with a holistic and practical approach to virtual and innovative quality management (QM) throughout the business value chain. It describes how to manage the value change from the supply side combining all functions of the value chain and contains best practices in performance, particularly in the production, trading, service, and information industries. It explores such topics as integrated management systems (IMS), extended reality, artificia...

Fierce competition in many industries, megatrends, the COVID-19 pandemic, the ongoing globalisation and the permanent liberalisation of markets have changed the face of economies and businesses drastically. Companies must establish suitable and long-term strategies and performance criteria in order to survive in this dynamic and hostile environment. This book provides a holistic and practical approach to strategic performance management. It combines all functions of the value chain and con...

This book equips managers and professionals with effective management tools and strategies, as well as important concepts to help them combat current challenges and problems. It provides a holistic and practical approach to lean and quality management throughout the business value chain. The author describes comprehensively how management strategies and problem-solving tools enable companies to concentrate on value-adding activities and processes to achieve the competitive advantage. This ...

The book provides a holistic and practical approach to lean management throughout the business value chain. The lean management framework and tools demonstrate the optimal design and use of methods, tools and principles for companies and organisations. The author describes comprehensively how lean management enables companies to concentrate on value-adding activities and processes to achieve a long-term, sustainable competitive advantage. A wealth of best practices, industry examples and c...

The increasing interconnection and the unlimited exchange of data and information has led to a maximized transparency of globally offered and sold products and services. The desires, needs and wants of the consumer are the critical issues today in creating new or offering existing products and services. This book outlines successful marketing and sales strategies with a clear focus on practical relevance. It provides a systematic overview and description of selling, pricing and negotiation...

Globalization, digitization, global supply chains and the Corona pandemic have led companies to take a closer look at value chains. Shifting services to partially competing supplier networks is giving rise to new guiding principles, strategies and processes. The focus in the future has therefore long since shifted from leveraging internal cost advantages to information exchange, stable supply chains and the exploitation of global cross-company potential.This book uses innovative, d...