Sharing stories focused on the people he worked with, the retired president of UPS provides a practical blueprint for successful leaders and companies.UPS is a household name and one of the most highly regarded American corporations by customers and investors alike. Who hasn't been delighted by a right-on-time delivery, one of the eighteen million UPS makes every day? Founded over a hundred years ago, UPS has moved steadily up the Fortune 500 as so many ot...

A Secret Lies in New OrleansBy: Ron WallaceWhen 96-year-old retired U.S. Marshal and co-founder of Cowboys and Indians Detective Agency, William Matthew Wallace, receives a painting signed by his long-dead father in the mail from his former colleague living in New Orleans, an eight-decades-old family mystery unravels, and his son and godson are sent to investigate the circumstances for him. From pre-statehood Oklahoma into the turn of the twenty-first century, the family’s ...

Ron Wallace rose from driver to president of UPS International. Here he reveals the UPS secret sauce--culture--that allows it to outcompete younger companies that are not unionized, not sprawling, and not Brown.The steady, long-term success of UPS is sometimes a mystery to business observers. Founded over a century ago, UPS has been moving up, not down the Fortune 500 list. Massive in size, UPS has cultivated a family environment where promotion is almost always from within, lifeti...

While the poetry you’ll read in Ron Wallace’s latest collection speaks of serious topics such as loss and the inescapable progression of time, you’ll also find plenty of humor in these pages.His words bring to life his beloved Oklahoma prairies and skies, and his own family members.Wallace’s reflections on childhood, his parents, and, of course, baseball, are heartwarming.Ron Wallace is an award-winning poet and adjunct English professor from Durant, Oklahoma. His s...

This audiobook is narrated by a digital voice.INFLUENCE IN ACTIONTM for CEOs with a foreword by Ron Wallace, retired President of UPS International, provides readers with time-tested methods to bring more prospects into their businesses who are pre-disposed to becoming customers and clients.Readers who follow these proven strategies and put them into action will not only earn more sales, they’ll earn larger sales, repeat business, and referrals from satisfied customers and ...

This updated edition of management guru Ken Blanchard’s classic work Leadership and the One Minute Manager teaches leaders the world-renowned method of developing self-reliance in those they manage: SLII®.In Leadership and the One Minute Manager you’ll learn why tailoring management styles to individual employees is so important for effective performance management; why knowing when to delegate, support, or direct is critical; and how to identify the leadership st...

A powerful and inspiring book from the founders of IDEO, the award-winning design firm, on unleashing the creativity that lies within each and every one of us.Too often, companies and individuals assume that creativity and innovation are the domain of the ‘creative types’. But two of the foremost experts in innovation, design and creativity on the planet show us that each and every one of us is creative.In an entertaining and inspiring narrative that draws on countless stor...

The Globe & Mail's #1 Business Book of the Year!"ALL IN, ALL THE TIME"Low performance and high turnover is not the result of lazy, apathetic workers. It's not about decreasing budgets. And it's not about a terrible economy.It's about leadership that doesn't engage employees.In Nine Minutes on Monday, leadership guru James Robbins argues that employee engagement comes down to one thing: a constant dedication to meeting the...

The New York Times bestseller that provides a simple, proven approach to improve accountability and the bottom line.The economy crashes, the government misfires, businesses fail, leaders don't lead, managers don't manage, and people don't follow through, leaving us asking, "How did that happen?"Surprises caused by a lack of personal accountability plague almost every organization today, from the political arena to large and small businesses. Ho...

Unlike any book youve ever read, Mentored by a Millionaire is made up of fifteen mentoring sessions in which you will be mentored in the strategies, skills, and techniques used by super achievers who have become the worlds most successful men and women. You will be mentored in these sessions by Steve Scott, a man who has not only made millions himself, but has helped dozens of others make millions as well.

'If you're ready for a new way of doing business, this is the book for you' Daniel H. Pink, author of To Sell Is Human and Drive**'Bob Chapman is on a mission to change the way businesses treat their employees' Inc.magazineDo you want to boost the morale, loyalty, creativity and performance of your employees?In Everybody Matters, CEO Bob Chapman and bests...

How to make better decisions and achieve your goalsWhat shapes a person's career and life, and defines them as a leader? Their decisions. We all want to be more productive and deliver our best results. But doing this effectively—and consistently over time—is a significant challenge. Managing it all is hard, and leading in today's hyper-paced world is even harder.The good news is that leadership expert Steve McClatchy makes it easier. In Decide, McC...