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TYW eKitaplar Serisi

1 - 12 / 12 sonuçlar
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  • 7 Lessons in Customer Care

    Master Customer Care Basics in 7 Steps

    ile Di McLanachan ...
    Diziler Kitap 33 - TYW
    A SHORT COURSE IN CUSTOMER CARE BASICS.7 Lessons in Customer Care is a quick course in looking after people, giving you everything you need to know in just seven short chapters. From interacting with customers to communication excellence, you'll discover how closely allied customer care is to marketing and how to manage the messages your organisation is sending out to the world.* Lesson 1: ... Daha fazla okuyun

    TL622,79

Bunu okuyanlar şunu da okudu...

  • People Management

    ile Rus Slater ...
    Diziler series Collins Business Secrets
    The people management secrets that experts and top professionals use.Get results fast with this quick, easy guide to the fundamentals of People ManagementIncludes how to:• Build a business-like relationships with your direct reports• Set clear targets and monitor them• Understand different personality types and how to manage them• Deliver criticism and compliments in the right way• Mentor your ... Daha fazla okuyun

    TL337,79

  • The Perfect Interview

    All you need to get it right the first time

    ile Max Eggert ...
    Perfect Interview is an invaluable guide for anyone who's applying for jobs. Written by a leading HR professional with years of experience in the field, it explains how interviews are constructed, gives practical advice about how to show yourself in your best light, and provides real-life examples to help you practise at home. Whether you're a graduate looking to take the first step on the career ... Daha fazla okuyun

    TL523,67

  • Selling

    ile Nick Constable ...
    Diziler series Collins Business Secrets
    The selling secrets that experts and top professionals use.Get results fast with this quick, easy guide to the fundamentals of Selling.Includes how to:• Pitch your product to meet the needs of your customer• Use body language to build rapport• Negotiate and close the deal• Make your customers keep coming back for more• Develop new business relationships ... Daha fazla okuyun

    TL337,79

  • Effective Public Relations

    ile DK ...
    Diziler series DK Essential Managers
    Learn all you need to know about how to generate and manage publicity -from recognising public relations opportunities to creating andsustaining media coverage. Effective Public Relations not only showsyou how to identify and target your audience but also providespractical techniques for presenting information whether writing newsreleases or organising press conferences and product launches. ... Daha fazla okuyun

    Önce TL385,43 Şimdi TL321,23

  • A Career in Your Suitcase: A Practical Guide to Creating Meaningful Work, Anywhere

    ile Jo Parfitt, Colleen Reichrath-Smith ...
    Do you want to find a career that is: a) based on what you love to do more than anything; b) created from your strongest skills and best assets; c) will let you work anywhere; d) can be sustained and developed even if you move again? then you need A Career in Your Suitcase. In this fully revised and updated 4th edition, A Career in Your Suitcase enters its 15th year of inspiring, motivating and ... Daha fazla okuyun

    TL348,69

  • 101 Ways to Sell More of Anything to Anyone

    ile Andrew Griffiths ...
    Remember when you could go into a shop and the assistant actually knew about the products they were selling? How many times have you been frustrated beyond belief because you have had to chase the sales person who is supposed to be helping you? When was the last time you were impressed with the level of service you received?Customers want and demand better service and that means better sales ... Daha fazla okuyun

    TL532,79

  • 101 Ways to Really Satisfy Your Customers

    ile Andrew Griffiths ...
    PRACTICAL TIPS FOR EXCEEDING YOUR CUSTOMERS' EXPECTATIONSModern consumers are more demanding and more informed than ever before. They are aware that they have choices and that there is considerable competition for their business. Costs can only go so low, so there is a limit to reducing prices as a competitive tool. This leaves one area for modern businesses to outshine their competitors, and that ... Daha fazla okuyun

    TL532,79

  • 101 Secrets to Building a Winning Business

    ile Andrew Griffiths ...
    Are you serious about building a winning business? Then read this book.Why do some businesses struggle or even go under, while others go through the roof? The answer is It's not what you're selling, it's how you're running the show.Whatever your business interest or level, 101 Secrets to Building A Winning Business is packed with tips on how to run your show and build it up. Andrew Griffiths ... Daha fazla okuyun

    TL532,79

  • Effective Time Management: Flash

    ile Polly Bird ...
    The books in this bite-sized new series contain no complicated techniques or tricky materials, making them ideal for the busy, the time-pressured or the merely curious. Effective Time Management is a short, simple and to-the-point guide to the art of managing your business books and accounts. In just 96 pages, Effective Time Management reveals the art of organising your life without complicated ... Daha fazla okuyun

    TL261,32

  • The Career Change Handbook 4th Edition

    How to Find Out What You're Good at and Enjoy - Then Get Someone to Pay You for it

    ile Graham Green ...
    A successful career move involves people matching their ideas, passions and goals to the needs of employers and vice versa. Full of practical examples of what works and what doesn't in the world of work, this book explains what employers need and how you can place yourself to deliver it. Whether you are looking for a new career or want to move to a different job, here you will find out how to know ... Daha fazla okuyun

    TL282,35

  • Lean Principles with Practice

    ile John Fraser ...
    The purpose of this short book is to introduce the reader to some of the key concepts that underpin Lean; making businesses faster and more competitive by understanding and eliminating the sources of waste in processes. It is not intended as an exhaustive text on the subject, more as a summary with some practical examples and anecdotes that will help the reader understand what is meant by Lean. ... Daha fazla okuyun

    TL130,49