Everyone likes to make money, but the act of selling can be uncomfortable and even stressful. By focusing on helping your customer rather than selling to them, you can overcome your resistance and turn a potential customer into a lifelong relationship. Even those who are timid, frightened and otherwise distressed by the prospect of selling will find these simple, time-tested methods of seasoned sales professionals easy to understand, implement, and even enjoy!

A great, rhapsodic, urgent book full of joy, grief, rage and love . . . A must-read' Helen Macdonald, author of H is for HawkNature has many gifts for us, but perhaps the greatest of them all is joy; the intense delight we can take in the natural world, in its beauty, in the wonder it can offer us, in the peace it can provide - feelings stemming ultimately from our own unbreakable links to nature, which mean that we cannot be fully human if we are separate...

You ain't gonna like it: bad grammar's not so bad. - The TimesRemember all those grammar rules from school? No? Most of us don't. Mike McCarthy, renowned corpus linguist and co-author of the 900-page Cambridge Grammar of English answers the awkward questions that regularly bother us about English grammar. In this helpful A-Z field guide, McCarthy tells us what the conventional rules are as well as shows us what people are writing or saying now and...

Nature took on a new importance for thousands of people when the coronavirus pandemic arrived in Britain, providing solace in a time of great anxiety - not least because the crisis struck at the beginning of spring, the season of hope and renewal; and furthermore, in an extraordinary conjunction, the spring of 2020 turned out to be the loveliest spring ever recorded in Britain.Three nature writers, living like everyone else under lockdown, but walking out each day to exercise, reso...

Michael McCarthy grew up on a farm in West Cork, Ireland. His first poetry collection Birds' Nests and Other Poems won the Patrick Kavanagh Award. His children's books have been translated into seventeen languages.He works as a priest in North Yorkshire.

This story begins in the Concord State Prison a maximum-security facility in New Hampshire, in 1973, following the tragic uprising at the Attica State Prison in Upstate New York. It was a time of political turmoil, chaos in prisons, and the beginnings of upheaval in American education. The story ends at a successful middle school.Telling a story of bold and relentless leadership in schools, Everything I Know About School Reform I Learned in Prison follows author Michael Mc...

The extraordinary story of Richard Whittington, from his arrival in London as a young boy to his death in 1423, against a backdrop of plague, politics and war; turbulence between Crown, City and Commons; and the unrelenting financial demands of Richard II, Henry IV and Henry V, to whom Whittington was mercer, lender and fixer.A man determined to follow his own path, Whittington was a significant figure in London's ceaseless development. As a banker, Collector of the Wool Custom, Ki...

All employees want themselves and their colleagues to be better engaged at work, but most just can’t get past the talking stage to actually developing an effective plan. This book is a step-by-step "how-to" guide for those who develop and complete projects – not just supervisors and continuous improvement professionals. Like instructions for "assembly required" projects, this book takes you one step at a time into creating a project that makes your work easier, better, and more satisfying....

Michael McCarthy, one of Britain's leading writers on the environment, proposes this joy as a defence of a natural world which is ever more threatened, and which, he argues, is inadequately served by the two defences put forward hitherto: sustainable development and the recognition of ecosystem services.Drawing on a wealth of memorable experiences from a lifetime of watching and thinking about wildlife and natural landscapes, McCarthy presents a new way of looking at the world.

If we could see it as a whole, if they all arrived in a single flock, say, we would be truly amazed: sixteen million birds. Swallows, martins, swifts, warblers, wagtails, wheatears, cuckoos, chats, nightingales, nightjars, thrushes, pipits and flycatchers pouring into Britain from sub-Saharan Africa.It is one of the enduring wonders of the natural world. Each bird faces the most daunting of journeys -navigating epic distances, dependent on bodily fuel reserves. Yet none can refuse....

Without effective and durable hull fastenings, boats and ships—from the earliest days of seafaring through the twentieth century—could not have plied the seas.In this second edition of Ships’ Fastenings: From Sewn Boat to Steamship, author Michael McCarthy amplifies and extends his thorough treatment of the parts that hold the boat together, offering fascinating descriptions of a range of techniques that span from sewn-plank boats of the ancient world and Micronesia to Vik...

Few things are capable of invoking the kind of anxiety and terror as the thought of making a public speech. The fight-or-flight response triggered by the idea is a defense mechanism no longer useful to us in this modern age. In this book, you'll learn easy and powerful techniques to override this all-too-common fear, and begin to view the idea of public speaking with excitement and confidence. The techniques discussed within the book were developed by author Michael McCarthy and used in re...