Showing results for "samuel sam"
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2026
EN
Whether you are an entry-level professional or a senior/lead project manager, this comprehensive companion prepares you for rigorous interviews at tech companies, consulting firms, and global enterprises. It covers predictive, Agile, hybrid, and AI-enabled delivery environments, aligning seamlessly with the latest PMI and PMBOK (Seventh Edition) principles.Every entry follows a consistent, easy-to-digest format designed to build your confidence:The Hidden Inte...
2026
EN
Crack your next Product Owner interview with confidence using IT Product Owner Interview: Beginner to Advanced — a complete, practical guide designed for aspiring and experienced IT professionals.This book features 500 carefully curated interview questions and answers, structured to help you master concepts at every stage of your career. Each question is uniquely answered across three levels: Beginner, Intermediate, and Advanced, enabling ...
2026
EN
The Complete Business Analyst Interview Guide is a comprehensive resource designed for aspiring and experienced professionals preparing for business analyst roles. Featuring 800+ scenario-based questions across all functional areas, this guide covers real-world situations in Agile, Scrum, Product Ownership, stakeholder management, and IT systems.Built on practical industry experience, this book helps readers think like a business analyst, structure...
2026
EN
Crack Computer System Validation (CSV) Interviews with ConfidencePreparing for a career in regulated industries like pharmaceuticals, healthcare, or life sciences? This comprehensive guide is designed to help you master Computer System Validation (CSV) concepts and excel in interviews with confidence.Computer System Validation Interview Mastery brings together 300 carefully curated interview questions, including:
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SAFe 5.0 Distilled
Achieving Business Agility with the Scaled Agile Framework
2020
EN
SAFe® 5.0: The World's Leading Framework for Business Agility"Those who master large-scale software delivery will define the economic landscape of the twenty-first century. SAFe 5.0 is a monumental release that I am convinced will be key in helping countless enterprise organizations succeed in their shift from project to product."–Dr. Mik Kersten, CEO of Tasktop and author of the book Project to ProductBusiness agi...
Agile Software Requirements
Lean Requirements Practices for Teams, Programs, and the Enterprise
2010
EN
“We need better approaches to understanding and managing software requirements, and Dean provides them in this book. He draws ideas from three very useful intellectual pools: classical management practices, Agile methods, and lean product development. By combining the strengths of these three approaches, he has produced something that works better than any one in isolation.”–From the Foreword by Don Reinertsen, President of Reinertsen & Associates; author of M...
Control Your ERP Destiny: Reduce Project Costs, Mitigate Risks, and Design Better Business Solutions
2024
EN
The history of implementing ERP systems has shown that leaving the fate of your Enterprise Resource Planning project in the hands of software consultants and vendors may only create a false sense of security. Regardless of all the right intentions, software consultants are not all-knowing, have a limited ability to control the keys to project success, and are often the beneficiaries of cost overruns. When it comes to software vendors, their sales people will be long gone when it comes time...
The ITSM Process Design Guide
Developing, Reengineering, and Improving IT Service Management
2010
EN
The Definitive Source for Certified Process Design Engineers.IT organizations increasingly recognize the need to design, re-design, and improve their internal IT service management (ITSM) processes. While popular frameworks such as the IT Infrastructure Library™ (ITIL®), Control Objectives for IT (COBIT®), Microsoft® Operations Framework (MOF), and the ISO/IEC 20000 standard describe what to do, they do not describe the mechanics of how to do it. The ITSM P...
Implementing Itsm
From Silos to Services: Transforming the It Organization to an It Service Management Valued Partner
2014
EN
The traditional IT operating model of delivering IT to the business in the form of bundled capabilities and assets is now wearing thin in an age of cloud computing, on-demand services, virtualization, mobile devices, outsourcing and rapidly changing business delivery strategies. The role of IT is rapidly changing from a primary focus on engineering to a primary focus on service integration. How might an IT organization effect this transformation? Finally, there is a book that shows you how...
Organizing Itsm
Transitioning the It Organization from Silos to Services with Practical Organizational Change
2015
EN
Organizational change for IT people! The first book of its kind written specifically for IT service management practitioners and executives. Most IT organizational structures are falling out of date with the shifts created by the introduction of new technologies, expanding services, pace of business change, and the overall trend of lifting IT up and out of the traditional data center and into the cloud. This is about transitioning the IT organization from engineering silos providing capabi...
A Practical Guide to Service Management
Insights from industry experts for uncovering, implementing, and improving service management practices
2023
EN
Develop and improve the service management capabilities of your organization or business with this comprehensive handbookKey FeaturesA complete, pragmatic guide on service management from industry expertsLearn industry best practices and proven strategies to establish and improve a service management capabilityGet hands on with implementing and maintaining a service management capabilityPurchase of the print or Kindle book includes a f...











