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IMPACT VIRTUALLY eBook Series

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  • IMPACT VIRTUALLY

    How to make an impact ... without going anywhere

    by Clinton Wingrove ...
    Series Book 1 - IMPACT VIRTUALLY
    This is not another book about selling on the internet using social media. This is also not another book about how to speak or make presentations. While those are related topics, the focus here is on you; it provides techniques to enable you to achieve Impact Virtually.This book is about how you can impact others in an increasingly noisy, virtual, and digital world – how to enhance your personal ... Read more

    R194,80 or Free with Kobo Plus

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  • Resumes & Interviews

    by BarCharts,Inc ...
    This incredible guide offers solid information on different styles of resumes and interview techniques. Prepared exclusively by professional resume writers and human resource managers. This guide includes: expressing skills & achievements, resume do's & don'ts, format, cover letters, chronological & combination formats, types of interviews, company & job questions, follow-up & making the decision, ... Read more

    R85,20

  • Conversation Skills: How To Talk To Anyone & Build Quick Rapport In 30 Steps

    by The Blokehead ...
    Series series The Blokehead Success Series
    Thank you for checking out this book, “Conversation Skills: How to Talk to Anyone and Build Quick Rapport in 30 Easy Steps”.This book contains information on how you can develop your conversation skills to build rapport and talk to people from all walks of life.In addition, it also contains 30 tips on how you can build rapport with just about anyone.Grab the book now! ... Read more

    R76,26

  • Teach And Grow Your Business: How To Create Multiple Streams of Income, Get More Clients, Work Less And Live More

    by Shanique Thompkins ...
    Are you tired of trading dollars for hours?Do you need creative lead generation strategies?Would you love to take a 4-week vacation without worrying about your finances?Teach and Grow Your Business is a proven blueprint written to help you attract more clients, increase your income, and gain freedom in your life.You will discover how to create lucrative products and programs, promote them us... ... Read more

    R49,69

  • Confident Facilitation Skills

    by Catherine Mattiske ...
    Facilitation is fast becoming a key skill for anyone who is in a team, leading a project team, heading up a working group or managing a department. Facilitation is the skill, and art of guiding others to solve their own problems and achieve their objectives without simply giving advice or offering solutions. A facilitator provides the structure and process enabling groups to function effectively ... Read more

    R305,66

  • Managing Employee Performance

    by Ali Asadi ...
    This authoritative volume on human resource management is highly recommended reading for the small business owners and HR professionals. Written by an acknowledged expert in all areas of business management, Managing Employee Performance is a well-organized guide to understanding this vitally important area of your business. ... Read more

    R82,93 or Free with Kobo Plus

  • Pocket Guide to TQM

    by John S Oakland, Peter Morris ...
    Another new book in the popular and original series of pictorial guides - John Oakland cuts through the complex concepts and confusing jargon associated with implementing Total Quality, and Peter Morris presents the information in his inimitable pictorial style. This book will show students and managers what they need to understand about TQM in the simplest, clearest and most memorable form. ... Read more

    R1 077,30

  • Customer Service Intermediate Level Full Certification Kit - Complete Skills, Training, and Support Steps to the Best Customer Experience by Redefining and Improving Customer Experience

    by Ivanka Menken ...
    Practical, concise help for dealing with customers: The book and its accompanying eLearning course and Certification paves the way for the Best Customer Experience by Redefining and Improving Customer Experience: An Innovative Strategy by the Industry Leader in Effective Customer Service Training.We deal with Excellent, and not-so-good customer service every day. Customer Service is always on the ... Read more

    R610,98

  • Business Succession Planning

    by Mohammad Aljeemaz ...
    Business succession planning is an ongoing process that identifies necessary competencies, then works to assess, develop, and retain a talent pool of employees, in order to ensure a continuity of leadership for all critical positions. Succession planning is a specific strategy, which spells out the particular steps to be followed to achieve the mission, goals, and initiatives identified in ... Read more

    R146,04 or Free with Kobo Plus

  • Understanding Customer Motivation

    by Catherine Mattiske ...
    Customers are interested in products and services that fulfill their needs and wants. If a customer doesn't have a perceived need or want then it is unlikely that they will buy. As an experienced salesperson, you must create need and motivate your customers to want to own or use the products and services that you sell.This Learning Short-take combines self-study with workplace activities to help ... Read more

    R305,66

  • Creative Business Thinking

    by Catherine Mattiske ...
    Within each of us there exists an infinite capacity for creating ideas and nurturing them through to innovation. However, while we are all born with an abundance of creative potential, we continually place limitations on ourselves, preventing the flow of ideas and inhibiting creativity. Creativity is not available on demand. It is a learned process. The emphasis of this Learning Short-take™ is on ... Read more

    R152,82

  • The Six Sigma Black Belt Handbook, Chapter 4 - Insights into Six Sigma Leadership

    by Thomas McCarty, Lorraine Daniels, Michael Bremer, Praveen Gupta, John Heisey, Kathleen Mills ...
    Here is a sample chapter from Six Sigma Black Belt Handbook, which offers the best and the latest information to assist you in solving some of the most complex problems imaginable. In this book written by the instructors of the world renowned Motorola University, you'll find valuable advice on how to integrate research and development, manufacturing, human resources, finance, marketing, quality, ... Read more

    R112,92