Are you confident you're getting the best possible financial advice? You might have a few advisors, a CPA, and an estate attorney, all of whom you like, but you don't talk that often or feel an emotional connection with any of them. They've never drilled down to ask about what matters to you: your goals, values, relationships, or charitable interests. Too many advisors today focus on products, not people, and are more concerned with allocating capital than allocating risk. They build portf...

The 10th anniversary edition of the classic guide to handling life's toughest conversationsWhat is a difficult conversation?Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend, apologizing. We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less stressful and more productive?Based on fifteen years of research and consultations with thousands of peopl...

Eigenlijk is het leven een grote feedback-sessie: elke dag krijgen we (vaak ongevraagd) advies en kritiek van vrienden, familie, collegas, klanten, bazen, leraren, artsen en huisdieren. We weten dat het goed is om naar feed- back te luisteren en er iets mee te doen, maar we leggen het vaak naast ons neer of herkennen het uberhaupt niet. Feedback is een cadeautje is het eerste boek dat focust op het ontvangen van feedback. De auteurs laten zien hoe je jezelf kunt trainen om uit elke situati...

The authors of the classic Difficult Conversations teach you how to take criticism productively in Thanks for the Feedback.We get feedback every day of our lives, from friends and family, colleagues, customers, and bosses, teachers, doctors, and strangers. We're assessed, coached, and criticized about our performance, personalities and appearance.We know that feedback is essential for professional development and healthy relationships - bu...

The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask"We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those toug...

Dealing with your ex-husband, who can't seem to show up reliably for weekends with the kids; navigating a workplace fraught with office politics or racial tensions; saying "I'm sorry" or "I love you".We all have difficult conversations, no matter how confident or competent we are. And too often, no matter what we try, things don't go well. Should you say what you're thinking and risk starting a fight? Swallow your views and feel like a doormat? Or should you let them have it? But--...

The coauthors of the New York Times–bestselling Difficult Conversations take on the toughest topic of all: how we see ourselvesDouglas Stone and Sheila Heen have spent the past fifteen years working with corporations, nonprofits, governments, and families to determine what helps us learn and what gets in our way. In Thanks for the Feedback, they explain why receiving feedback is so crucial yet so challenging, offering a simple framework a...

The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask"We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those toug...

Few people have as much experience helping students cope with college life as Douglas Stone, a long-time Harvard residential adviser and coauthor of Difficult Conversations, and Elizabeth Tippett, recent Harvard graduate and founding director of the university's peer mediation program. In Real College, they join forces to help students deal with nightmare roommates, handle academic pressures, make smart choices about alcohol and sex, communicate with parents, and address ...

Qui n’a jamais mal pris le retour de son manager sur une mission ? Qui ne s’est jamais senti critiqué(e) après une suggestion ?Plus qu’un moyen de communication en entreprise, le feedback est un levier de performance et de progression, pour peu que l’on se détache de notre susceptibilité. Apportant leur point de vue novateur dans le domaine de la communication, les auteurs nous apprennent comment accepter ce qui peut apparaître comme une critique afin de s’améliorer...

”Inteligência emocional aplicada aos momentos mais difíceis da vida." – Daniel Goleman, autor de Inteligência emocional“Stone, Patton e Heen ilustram seus pontos de vista com histórias reais, conversas roteirizadas e exemplos em um formato claro e acessível.” – Publishers WeeklyOs integrantes do Projeto de Negociação de Harvard mostram como lidar com conversas difíceis com mais habilidade e confiança....

Douglas Stone e Sheila Heen nos ensinam a tirar o melhor dos comentários de chefes, colegas de trabalho, parceiros e amigos com ferramentas simples e modernas. Recebemos feedback todos os dias, de amigos, familiares, chefes e até estranhos. Sabemos que ele é essencial para o desenvolvimento profissional e para manter as relações saudáveis, mas nós frequentemente o rejeitamos. Queremos aprender e crescer, mas também buscamos ser aceitos e respeitados. Obrigado pelo feedback aborda essa tens...