So you’ve been asked to lead a quality control initiative? Or maybe you’ve been assigned to a quality team. Perhaps you’re a CEO whose main concern is to make your company faster, more efficient, and less expensive. Whatever your role is, quality control is a critical concept in every industry and profession.Quality Control For Dummies is the straightforward, easy guide to improving your company’s quality. It covers all of today’s available options and provides expert tech...

In the midst of the Washington DC government district, sits the Cafe Burma, run by a 40-ish man and his 18-year-old daughter, Dewi. Dewi grew up as an American teenager but was also schooled in traditional Burmese values of maintaining the family's honor and obedience to your elders. She yearns to escape the long hours working in the family business to learn a trade at college and raise a family of her own in America. Her boyfriend is reluctant to leave the old neighborhood, yet if she sta...

The intense midsummer sun beat down bright and hot. A long line of one hundred covered wagons stretched down the lonely, rural Midwest highway, slowly moving west. Every wagon is pulled by a pair of massive Belgium draft horses carrying one Amish family from Pennsylvania to new farmland in South Dakota. Twenty-five miles every day, six days per week.The wagons are shepherded west by a small team from by the US Department of Agriculture. Aaron Morgan, the team leader, is an aging Bla...

US Senator James Wyckoff hires former government agents turned private security consultants Janson and Kincaid to locate his teenage son Gregory. Gregory's girlfriend Lynell, a translator, has been found dead in a Seoul hotel, and Gregory has fled the city. But Senator Wyckoff insists his son is innocent, suggesting that Lynell may have been killed because of something she overheard at a recent international conference.And when Janson and Kincaid realise they're being hunted by an ...

Battle-scarred but indefatigable PI, Cliff Hardy has lost all his dough to an unscrupulous financial advisor. He's got to follow the money trail deep into Sydney's underbelly into the territory of big money and bent deals to get himself back in the black.'The godfather of Australian crime fiction.''When beautiful young women kiss you on the cheek you know you're over the hill, but I didn't really feel like that. As Wesley said, I still had the moves.'

For the first time, Euna Lee—the young wife, mother, and film editor detained in North Korea—tells a harrowing, but ultimately inspiring, story of survival and faith in one of the most isolated parts of the world.On March 17, 2009, Lee and her Current TV colleague Laura Ling were working on a documentary about the desperate lives of North Koreans fleeing their homeland for a chance at freedom when they were violently apprehended by North Korean soldiers. For nearly five months they...

Inspector Zhang of the Singapore Police Force is horrified when a woman falls to her death in front of him one evening. But what seems to be a simple case of suicide soon becomes a much more complicated affair and one that will test his detective skills to the limit.

The second book in the Inspector Chen investigationsInspector Chen’s mentor in the Shanghai Police Bureau has assigned him to escort US Marshal Catherine Rohn. Her mission is to bring Wen, the wife of a witness in an important criminal trial, to the United States. Inspector Rohn is already en route when Chen learns that Wen has unaccountably vanished from her village in Fujian. Or is this just what he is supposed to believe? Chen resents his role; he would rather i...

Inspector Zhang goes to Harrogate to attend a mystery writers convention. But what was supposed to be a vacation turns into one of his most difficult cases when a famous writer is found dead in a locked room.This is a short story, just over 11,000 words, equivalent to about 35 pages. A perfect read if you have an hour to kill.Stephen Leather is one of the UK's most successful thriller writers. He was a journalist for more than ten years on newspapers such as The Times, the ...

Chief Inspector Chen wanted to be a poet, but the authorities gave him a job in the Shanghai Police Department. He is an excellent detective, but he can never escape the struggle between what the Party wants and what justice demands.The first three novels in Qiu Xiaolong's awardwinning series offer a glimpse into a fascinating country on the rise and an honourable man making his way in a world that does not always reward honesty.

Now a BBC Radio 4 Drama Series.'The system has no place for a cop who puts justice above the interests of the Party. It's a miracle that I survived as long as I did.'For years, Chen Cao managed to balance the interests of the Communist Party and the demands made by his job. He was considered a rising star until, after one too many controversial cases that embarrassed powerful men, he found himself neutralised. Under the guise of a promotion, he's been strip...

Now a BBC Radio 4 Drama Series.Former dancer and party loyalist Wen Liping vanishes in rural China just before she was to leave the country. Her husband, a key witness against a smuggling ring suspected of importing aliens to the US, refuses to testify until she is found and brought to join him in America. A few days later, a badly mutilated body turns up in Shanghai's Bund Park. It bears all the hallmarks of a triad killing. The US immigration agency, convinced t...