Your handbook to successful LSS deployment in federal services Implementing Lean Six Sigma in a federal agency can be a vastly different process than applying it in the private sector; with government comes a host of unique challenges and complexities. Written by an author team that ranks among the few recognized LSS leaders who have worked directly with its deployment in the federal sector, Lean Six Sigma for Federal Services provides an overview of the key strategic elements when plannin...

Thomas More’s Utopia stands out as one of the most striking political works ever written. Composed specifically as a response to Henry VIII’s break with Rome, the book meditates on the perfect society, while indirectly critiquing the political and social ills of Tudor England. Containing thoughts on religious pluralism, a welfare state and women’s rights, More’s book was well ahead of its time, already hinting at later theories on communism and capitalism centuries before Marx, Engels and ...

This book is about leadership in nonprofit disability and mental health service organisations. It is focused on providing both an academic and a practitioner view of what leadership should look like in this sector and what are the various leadership attributes and skills acquisitions that will guide successful leadership in an array of situations and circumstances. It achieves this dual focus through the detailed analysis of leadership issues across a wide range of relevant topics and issu...

Things have changed. The Truth has not. The 1950's are gone forever. The days of the Sunday school attendance award and the much-loved Sunday school picnic have faded into oblivion. Yet some youth ministries still operate as if today's kids are living in a vacuum, unaffected by the changing morals of today's society. How can we reach these kids with the truth of the gospel? More than fifty of America's youth experts give advice and encouragement to those who long to see this generation kno...

This lively and accessible introduction to Plato focuses on the philosophy and argument of his writings, drawing the listener into Plato's way of doing philosophy, and the general themes of his thinking. It looks at Plato as a thinker grappling with philosophical problems in a variety of ways, rather than a philosopher with a fully worked-out system. It includes a brief account of Plato's life and the various interpretations that have been drawn from the sparse remains of information. It s...

Reflect on how best practice can be managed in care settings, develop your leadership skills and achieve your career goals with this new edition of Level 5 Diploma in Leadership for Health and Social Care.This new edition of Level 5 Diploma in Leadership for Health and Social Care has been fully updated to reflect the changes to the structure of the qualification. Covering all of the mandatory units in an easy-to-follow and thorough manner, this book is perfect for...

Your plain-English introduction to organisational behaviourOrganisational Behaviour (OB) is the study of how people, individuals, and groups act in organisations. Whether you're studying OB, or you just want a better understanding of people at work, Organisational Behaviour For Dummies gives you all the essentials for understanding this fascinating subject.Inside you'll find out about personality and individual differences, teams and groups, person...

With a clear organizing framework, based on a process model of change, and vast breadth of coverage, John Hayes' best-selling textbook covers all stages of change management.This 7th edition equips you with the practical tools, and knowledge of recent academic research and thinking, to manage change in all types of organizations. It embeds learning with a range of pedagogical tools, including experiential learning exercises, research reports, in-text examples and c...

Updated to reflect the latest research evidence, the third edition of Effective Teamwork provides business managers with the necessary guidance and tools to build and maintain effective teamwork strategies.A new edition of a bestselling book on teamwork from an acknowledged leader in the fieldOffers a unique integration of rigorous research with practical guidance to develop effective leadership teamsFeatures new chapters on virtual teams and top ...

Evidence-Based Reward Management presents an analysis of the current failure of organisations to assess the effectiveness of pay and reward practices. It considers the reasons for this and outlines the damaging consequences of it. By examining recent developments in human capital information and measurement it looks at how HR can construct effective reward for improved performance, both for the individual and organization.The authors present the tools and technique...

Understand and apply strategic human resource management with this definitive resource.Armstrong's Handbook of Human Resource Management Practice by Michael Armstrong and Stephen Taylor is a leading HRM textbook for undergraduate and postgraduate students, as well as professionals studying for CIPD Level 5 and Level 7 qualifications. Fully aligned with the CIPD Profession Map, this updated 17th edition sup...

Developing Leadership and Management Skills is essential reading for anyone studying the Level 5 CIPD L&D module of the same name as well as all learning and development professionals looking to develop the skills of leaders and managers in their organisation. With a thorough grounding in scientific management, leadership theories and the similarities and differences between leaders and managers, reader will fully understand the distinction between the two roles. ...