Learn all you need to know about meetings from planning and preparingan agenda to establishing formal procedures and dealing withpotentially volatile situations. Managing Meetings shows how to chairand participate fully in a meeting plus it also provides practicaltechniques for you to use to make meetings work for you. Power tipshelp you handle real-life situations and develop first-class meetingskills that will dramatically improve efficiency and ...

Learn all you need to know about interviewing for recruitment, frompreparing suitable questions and structuring an interview to analyzinginformation and reaching a decision. Interviewing Skills shows how tochoose a new person to fill a post or interview colleagues for apromotion, and it also provides practical techniques to use wheninterviewing. Power tips help you handle real-life situations anddevelop first-class interviewing skills that will dra...

Learn all you need to know about allocating your time wisely fromassessing the reasons that time problems arise to distributing yourtime realistically and effectively. Manage Your Time not only shows youhow to prioritise your workload and cope with other people's demandsbut also provides practical techniques for you to use when organisingyour time. Power tips help you to handle real-life situations anddevelop first-class time-management skills that...

Most people are happy to pay their taxes. But just how much we have to pay is not always straightforward, and it is frighteningly easy for a non-specialist to get the sums wrong or to overlook some significant item.Written with wit and humour, HMRC: Her Majesty's Roller Coaster takes the reader through the potentially stomach-churning stages of what happens when Her Majesty's Revenue & Customs decide that someone has indeed got the sums wrong and not paid enough tax. It co...

A practical, e-book guide to reducing stress which will give you the information and skills to succeedFind out how to cope with stress in the workplace; from identifying symptoms to introducing coping strategies. You'll learn to reorganise your work practices, think positively and pick up practical techniques to use when dealing with potential problem areas.Tips, dos and don'ts and 'SOS' hints on what to do in a particular situation, plus real-life case studies dem...