Improve user experience by avoiding common frustrations and focusing on what mattersKey FeaturesA 'Shortcut to success' for less experienced designers and a challenge to some accepted thinking for seasoned UX professionalsBecome a better UX professional and implement experiences that work, avoid common pitfalls, and grow your confidence to fight for the userSave design cycles and make users happier with 101 proven UX principles

Publisher s note: This edition from 2018 is outdated and doesn t make use of the most recent UX best-practices. A new 2nd edition, updated for latest use cases and examples, has now been published.Key FeaturesHear insights from an author who was trained by the Nielsen Norman GroupBrowse over 20 years of collected UX insightsAccept or reject 101 thought-provoking opinions on designChallenge your own ideas on UXBook Descrip...

Improve user experience by avoiding common frustrations and focusing on what mattersKey FeaturesBrowse over 20 years of collected UX insightsChallenge your own ideas on UXJoin the online community of UX professionals and learn with the expertsBook Description“This updated version of 101 UX Principles is a delight. It's an educational and fun provocation to look at the world of UX differently – solidly from the user's point of...

'An ambitious, riveting and essential book that has much to teach us about the recent history of this region, and about the human impulse towards populism that continues to shape the world' Ben Rhodes, bestselling author of The World As It Is'A REVOLUTION IS A STRUGGLE TO THE DEATH BETWEEN THE FUTURE AND THE PAST.' FIDEL CASTROFor more than six decades, Fidel Castro's words have echoed through the politics of Latin America. His towe...

'An ambitious, riveting and essential book that has much to teach us about the recent history of this region, and about the human impulse towards populism that continues to shape the world' Ben Rhodes, bestselling author of The World As It Is'A REVOLUTION IS A STRUGGLE TO THE DEATH BETWEEN THE FUTURE AND THE PAST.' FIDEL CASTROFor more than six decades, Fidel Castro's words have echoed through the politics of Latin America. His towering political influence still looms over t...

Billy Graham stands among the most influential Christian leaders of the twentieth century. Perhaps no single doctrine, practice, political position, or preacher has united the sprawling and diverse world of evangelicalism like Billy Graham. Throughout his six-decade career, Graham mainstreamed evangelicalism and through that tradition brought about major changes to American Christianity, global Christianity, church and state, the Cold War, race relations, American manhood, intellectual lif...

Until the 1990s social policy played an integrative role in Canada, providing a counter-narrative to claims that federalism and diversity undermine the potential of social policy. Today, however, the Canadian model is under strain, reflecting changes in both the welfare state and the immigration-citizenship-multiculturalism regime. Federalism and the Welfare State in a Multicultural World illustrates that there are clear trends that, if unchecked, may exacerbate rather than overcome import...

Until the 1990s social policy played an integrative role in Canada, providing a counter-narrative to claims that federalism and diversity undermine the potential of social policy. Today, however, the Canadian model is under strain, reflecting changes in both the welfare state and the immigration-citizenship-multiculturalism regime. Federalism and the Welfare State in a Multicultural World illustrates that there are clear trends that, if unchecked, may exacerbate rather than overcome import...

Georges Salines lost his daughter Lola in the attack on the Bataclan Theatre in Paris on 13th November 2015. Azdyne Amimour lost his son. Both were aged 28. Lola was one of the 90 victims, Amimour's son one of the attackers.From his meeting with Azdyne Amimour, an unprecedented dialogue emerged. Georges Salines carries the memory of his daughter and many other victims, while Azdyne Amimour seeks to understand how his son was able to commit acts which he condemns without appeal. Dri...

The first panoramic history of the Western world from the 1970s to the present day: Empire of Democracy is the story for those asking how we got to where we are.Half a century ago, at the height of the Cold War and amidst a world economic crisis, the Western democracies were forced to undergo a profound transformation. Against what some saw as a full-scale "crisis of democracy" - with race riots, anti-Vietnam marches and a wave of worker discontent sowing ...

A thoughtful, articulate and important book about the rise of English nationalism and the impending breakup of the United Kingdom from one of the finest BBC journalists of the last twenty years.How Britain Ends is a book about history, but also about the strange, complicated identity of Britishness. In the past, it was possible to live with delightful confusion: one could be English, or British, Scottish or Irish and a citizen/subject of the United Kingdom (or Great Britain). For y...

Brought to you by Penguin.***Winner of the William Hill Sports Book of the Year, 2020 - the inside story of the Russian doping programme by the man behind it all***One of the Financial Times's 'Fifty people who shaped the decade''The biggest sports scandal the world has ever seen'In 2015, Russia's Anti-Doping Centre was suspended by the World Anti-Doping Agency (WADA) following reve...