Many organizational leaders may not even realize that most of their strategic decisions are made without accurate or full information. And yet more than 40 years of socio-economic research indicate that around 40% of what happens economically in organizations is not taken into consideration by traditional accounting. This lack of information affects an organization's effectiveness by turning organizational functions into dys-functions which leads to hidden costs. Socio-economic research sh...

This book is the 20th volume in the Research in Management Consulting series and the sixth major collaboration with Henri Savall, Véronique Zardet, and their team of intervenerresearchers from the Socio-Economic Institute for Firms and Organizations (ISEOR) in LyonÉcully, France. In 2013, for the first time, ISEOR co-sponsored a conference on its Socio-Economic Approach to Management (SEAM) paradigm and methodology in the United States. The volume captures the ideas, applications, and exch...

In May 2014, the French research laboratory ISEOR (Socio-Economic Institute for Firms and Organizations) and the University of St. Thomas co-sponsored a second conference on the application of the Socio-Economic Approach to Management (SEAM) paradigm and methodology in the United States. SEAM is a scientific approach to consultancy that focuses on uncovering the dysfunctions and hidden costs that exist in organizations, 'hidden' in the sense that they are not captured by traditional accoun...