With a quality management system (QMS) based on ISO 9001 – the world’s most established quality framework – you can ensure the quality of the products and services your company provides, thereby enhancing customer satisfaction and increasing profitability. ISO 9001:2015 – A Pocket Guide provides a useful introduction to ISO 9001 and the principles of quality management.

This is a unique account of the Falkland War, told by former Commando Medic, Malcolm Hazell, who led a team of 39 men, initially at Ajax Bay, and subsequently at Teal Inlet where they were alongside members of the Special Boat Service (SBS) and the Commandos specialist Mountain and Arctic Warfare Cadre (M&AW Cadre).Detailed accounts are given of the facilities the medical team provided at both locations, and the largely untold military role Teal Inlet played in defeating the Argent...

Penguin presents the audiobook edition of No Further Questions by Gillian McAllister, read by Imogen Church, Charlie Sanderson, Andy Cresswell, Jan Cramer, Penny Andrews, Cassie Layton, Rachael Beresford and Malk Williams.'Addictive, clever, twisty. McAllister's best book yet' SunThe police say she's guilty.She insists she's innocent.She's your sister.You love...

With a quality management system (QMS) based on ISO 9001 – the world's most established quality framework – you can ensure the quality of the products and services your company provides, thereby enhancing customer satisfaction and increasing profitability. ISO 9001:2015 – A Pocket Guide provides a useful introduction to ISO 9001 and the principles of quality management.

Why have Western societies that were once overwhelmingly Christian become so secular? Looking to the feelings and faith of ordinary people, the award-winning author of Protestants Alec Ryrie offers a bold new history of atheism.We think we know the history of faith: how the ratio of Christian believers has declined and a secular age dawned. In this startlingly original history, Alex Ryrie puts faith in the dock to explore how religious belief didn’t just f...

“Mr. Wilder has brought to his character the warmth which was totally lacking in the Caesar of schoolbooks and Shakespeare, and in his hero’s destruction there is the true catharsis.”—Edward Weeks, AtlanticFirst published in 1948, The Ides of March is a brilliant epistolary novel of the Rome of Julius Caesar. Through imaginary letters and documents, Wilder brings to life a dramatic period of world history and one of its magnetic personalities.In th...

Could you murder your wife to save your daughter?Nick and Tasha are a couple held together by their five-year-old daughter. Until one ordinary morning, when Ellie vanishes amid the chaos of the school run.When Nick receives a ransom note, his world is turned upside down.It tells him he can have his daughter back, but first he must murder his wife.Her Last Tomorrow is a gripping, fast-paced thriller which will engross...

"Love the fact that it jumped in with 10 top tips for security, a great opening to the book… Excellent section on phishing emails/vishing/smishing, with great practical examples …"Christopher Wright, Wright-CandA Consulting LtdProtect yourself from cyber threats and risksCyberspace, the Internet, computer networks, the digital world – call it what you will – is always developing. And so are the threats and risks of being online.S...

The weird, wacky and wonderful betting exploits of an unconventional gambler who takes the biggest risk of his life to give up his day job and try to make a living on chance.The Gambler reveals the highs and lows, the joy and despair, and the sheer lunacy of someone willing to risk it all on the most outlandish outcomes, from betting on the winner of Eurovision and Strictly to whether a pair of pandas might mate.As a pioneer in the field of TV betting, Rob thinks he has unco...

A classic thriller featuring the most daring escape of the Second World War, from the Sunday Times bestselling author of The Eagle Has Landed.American Colonel Hugh Kelso is washed ashore on German-held Jersey in Spring 1944, with top-secret D-Day plans in his possession. To get him back, the most daring escape of the Second World War must be planned and executed.Harry Martineau, bilingual philosophy professor turned assassin, and Sarah Drayton, a beautiful, half-French Jers...

A short, sharp intervention in the crucial debate about the future of democracy, which has been brought to a head by events from Brexit to the Trump phenomenon.We live in strange days in the history of democracy.Every serious politician in the Western world supports democracy. Yet when the EU Referendum and American Elections both delivered the ‘wrong’ result, elites challenged the merit of the people’s will, and some even tried to block it. Preferring unel...

“Love the fact that it jumped in with 10 top tips for security, a great opening to the book… Excellent section on phishing emails/vishing/smishing, with great practical examples …”Christopher Wright, Wright-CandA Consulting LtdProtect yourself from cyber threats and risksCyberspace, the Internet, computer networks, the digital world – call it what you will – is always developing. And so are the threats and risks of being online.