I Applaud The Work You Are Doing On the Vital Subject of Trust--The Thread That Holds Everything Together. -SCOTT PELLEY, 60 MINUTES REPORTER, CBSNeed and Purpose of The Battle for Trust:Why It’s UniqueThe decisions to trust—or not—are pervasive throughout our everyday lives. Whether or not we trust others, for example, depends on many factors, and they all have a history.The battle to trust or mistrust, as experienced at the ...

Putting Emotional Intelligence to Work offers a new paradigm of communication for the 21st-century workplace. Beginning with the thoughts of communication pioneer Carl Rogers, this book covers the origins and history of emotional intelligence, why it is essential at this point in the changing marketplace, how to delegate and negotiate more effectively, and how to change yourself to become a more effective player. An EQ (Emotional Quotient) survey helps you determine where you are on the sc...

ConnectAbility-noun: 1. an agile approach to running an organization that takes into account the psychology of human interaction; 2. the only way to do business in today’s economyDrawing from the powerful lessons of emotional awareness and relationship dynamics, ConnectAbility promotes a sophisticated yet simple method for developing superior partnerships guaranteed to create quality results on a consistent basis. Even the best-intentioned team play...

I Applaud The Work You Are Doing On the Vital Subject of Trust--The Thread That Holds Everything Together. -SCOTT PELLEY, 60 MINUTES REPORTER, CBSNeed and Purpose of The Battle for Trust:Why It’s UniqueThe decisions to trust—or not—are pervasive throughout our everyday lives. Whether or not we trust others, for example, depends on many factors, and they all have a history.The battle to trust or mistrust, as experienced at the ...

This accessible, highly interactive book presents a transformative approach to communication in leadership to meet workplace challenges at both local and global levels. Informed by neuroscience, psychology, as well as leadership science, it explains how integrating and properly balancing two key focal points of management—the tasks at hand and the concerns of others and self—can facilitate decision-making, partnering with diverse colleagues, and handling of crises and conflicts. Case examp...